We're noticing a new ecosystem arising around enterprise software today, one that sets up Agentic AI for success in executing complex business workflows.
As we at Ema Unlimited continue serving some of the world's leading companies with 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗮𝘀 𝗮 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 (𝗔𝗕𝗔𝗦), here's what it takes to 𝗯𝘂𝗶𝗹𝗱 𝘁𝗵𝗶𝘀 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 𝗳𝗼𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝘄𝗶𝘁𝗵 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜.
𝗔𝗕𝗔𝗦 is a leap from copilot GenAI and traditional SaaS, where software goes from playing an assistive role to being an autonomous, intelligent and collaborative system of AI agents — so the ecosystem surrounding software in enterprises needs to change accordingly.
- 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗰𝗮𝗹𝗹𝘆, enterprises need to go from the current vertically siloed and static architectures to more 𝗱𝘆𝗻𝗮𝗺𝗶𝗰, 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱, 𝗵𝗼𝗿𝗶𝘇𝗼𝗻𝘁𝗮𝗹 𝘁𝗲𝗰𝗵 𝘀𝘁𝗮𝗰𝗸𝘀, which are also secure and efficient.
- When it comes to 𝗽𝗿𝗼𝗰𝘂𝗿𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀, enterprises can now stop paying just for access to software (pay-per-seat pricing, popularized by traditional SaaS), and instead start paying for the usage or outcomes actually executed by agentic systems. Vendors that are accountable and aligned to this vision are the ones to work with.
- As for 𝘄𝗵𝗶𝗰𝗵 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝗺𝗲𝘁𝗿𝗶𝗰𝘀 𝘁𝗼 𝘁𝗿𝗮𝗰𝗸, and 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝘁𝗵𝗲 𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝗵𝘂𝗺𝗮𝗻𝘀 𝗮𝗻𝗱 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 𝗵𝗮𝘀 𝘁𝗵𝗲 𝗽𝗼𝘄𝗲𝗿 𝘁𝗼 𝗰𝗼𝗻𝘃𝗲𝗿𝘁 𝗵𝘂𝗺𝗮𝗻 𝘁𝗲𝗮𝗺𝘀 𝘁𝗼 𝘀𝘂𝗽𝗲𝗿𝘁𝗲𝗮𝗺𝘀, when deployed and operationalized correctly. But for these new super teams to succeed, they will have to be equipped with robust change management led from the top, along with continuous training.
𝗥𝗲𝗮𝗱 𝗺𝗼𝗿𝗲 𝗶𝗻 𝗼𝘂𝗿 𝗹𝗮𝘁𝗲𝘀𝘁 𝗯𝗹𝗼𝗴 𝘁𝗵𝗶𝘀 𝘄𝗲𝗲𝗸, 𝗹𝗶𝗻𝗸𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝗰𝗼𝗺𝗺𝗲𝗻𝘁, 𝘁𝗼 𝗸𝗻𝗼𝘄 𝗵𝗼𝘄 𝘁𝗼 𝗻𝗮𝘃𝗶𝗴𝗮𝘁𝗲 𝘁𝗵𝗲𝘀𝗲 𝘀𝗵𝗶𝗳𝘁𝘀.
Ultimately, the enterprises we see 10x-ing their productivity with 𝗔𝗕𝗔𝗦 are the ones that have a transformative, learning mindset in each of the above aspects.
