Engageware

🌟 Thank You for Making ReEngage 2024 Unforgettable! 🌟 We want to extend a heartfelt THANK YOU to everyone who joined us at our annual customer conference, ReEngage 2024! Your presence, enthusiasm, and insights made this event truly remarkable. From insightful speakers to engaging workshops and line dancing 🤠, we loved connecting with each of you. Together, we explored new ideas, shared experiences, and forged stronger partnerships. #ReEngage2024

🍂🦃 This Thanksgiving, we're feeling extra grateful for YOU, our amazing customers! Your support and trust in us mean the world. We also want to extend our heartfelt thanks to our incredible team. Your hard work and dedication are the backbone of our success, and we are truly grateful for each and every one of you. Together, we create something special, and for that, we are thankful beyond words. Let's spread the gratitude and make this holiday season even more special. #Thankful #GratitudeSeason

💡 AI-Powered Omnichannel Strategies for Digital Customer Engagement 🚀 Deliver instant, consistent support across all digital channels, enabling secure self-service, proactive reach-outs, and seamless customer transactions—freeing your team to focus on complex inquiries! Discover how Engageware’s AI-powered platform transforms customer engagement into a seamless, efficient experience. 👉 AI Virtual Assistants https://hubs.li/Q02Zzg8L0 #CustomerEngagement #AIVirtualAssistant #OmnichannelService #DigitalExperience

💡 AI-Powered Omnichannel Strategies for Digital Customer Engagement 🚀 Deliver instant, consistent support across all digital channels, enabling secure self-service, proactive reach-outs, and seamless customer transactions—freeing your team to focus on complex inquiries! Discover how Engageware’s AI-powered platform transforms customer engagement into a seamless, efficient experience. 👉 AI Virtual Assistants https://hubs.li/Q02Zzg8L0 #CustomerEngagement #AIVirtualAssistant #OmnichannelService #DigitalExperience

Why Wealth Managers Trust Engageware’s Scheduler for Salesforce While traditional scheduling in wealth management wastes time and leads to missed opportunities, smart scheduling solutions automate the process, allowing clients to book through any channel. Advisors can focus on service, with automated reminders reducing no-shows and insights boosting productivity and growth. Check out more benefits: 1️⃣ Boost Assets Under Management (AUM) with more high-value meetings 🚀 2️⃣ Free up advisors’ time with smart scheduling ⏱️ 3️⃣ Deliver seamless, omnichannel client experiences 🌟 4️⃣ Cut down on admin work 📅 5️⃣ Streamline scheduling across every platform 💻 To learn more, visit our page: https://hubs.li/Q02YP-ZL0 #WealthManagement #ClientEngagement #AdvisorProductivity #SmartScheduling

🚀 Excited to introduce our latest innovation in virtual assistance, Engageware’s Voice Virtual Assistant! 🎙️📲 Imagine calling to schedule a health check-up—the experience is now smoother, faster, and more conversational than ever. Here’s how it works: 🗣 Conversational Booking: The assistant naturally guides you with questions like, “Where would you like to have the health check-up?” and “When would you like to schedule it?” 🔄 Flexible Rescheduling: Plans change? No problem. The assistant can seamlessly help you reschedule. 📲 Confirmation & Reminders: Receive SMS confirmations and reminders, making the process effortless. Our Voice Virtual Assistant adapts to various accents and user needs, delivering a next-level experience. This is just the beginning of unlocking new possibilities in customer engagement! #VoiceAssistant #CustomerExperience #AppointmentScheduling #AI 

💡 Are you ready to bridge the gap between generations in customer engagement? 📊 Discover actionable insights on tailoring your customer engagement strategies to connect with every age group effectively. Here’s a sneak peek: ✨ Gen Z & Millennials: Prioritize digital channels and quick resolutions ✨ Gen X: Balance digital with personalized in-branch experiences ✨ Boomers: Maintain trust with transparency and reliable support Don’t miss out on the strategies that will keep your customer loyalty strong 👉https://hubs.ly/Q02Ydvmy0 #CustomerEngagement #GenerationalInsights #FinancialServices #CustomerExperience

🙌 iTHINK Financial, a dynamic credit union exceeding 100,000 members embarked on a transformative journey with a central foundation at the core Engageware´s Knowledge Management platform. Stephen Johnson, AVP Administration & Marketing, shares how Engageware helped them build a content strategy aligned with employee and member needs. 😍 Read the Success Story here: https://hubs.li/Q02Y5y3G0 #iThinkFinancial #CreditUnion #ContentExcellence #Engageware

🚀 Just wrapped up an incredible Engageware Innovation Webinar with two of the top product minds in our team Aparna Gude and Justin Smith! Together, we shared some game-changing advancements that we’ve rolled out in 2024 and offered a sneak peek into what’s ahead in 2025. 2024 Highlights: 🌐 Virtual Assistant across voice, web, live agent console, video banking, and video agent. 🤖 Generative AI-powered Virtual Assistant accessing both public and private knowledge bases, including PDF documents. 🔍 Advanced search capabilities leveraging Generative AI across public and private knowledge bases. 📅 Updated Appointment Scheduling UI, seamlessly integrated with our Virtual Assistant. 🖥️ User-friendly updates across the board to make appointment scheduling easier than ever. 2025 Sneak Peek: 🔗 Unified content sources for seamless channel-specific deployment. 📈 Intelligent Analytics to drive decision-making. 📆 Configurable Click-To-Schedule options and customized booking experience. …and so much more! Exciting times ahead at Engageware!

Honoring Our Heroes: Today, we pause to express our deepest gratitude to the veterans who have dedicated their lives to protecting our freedoms. Your courage and sacrifice inspire us every day. #VeteransDay #Gratitude #Service We thank and honor all those who have so bravely served our country. ❤️