Enterpret

Hear how the Chief Product Officer at Coda approaches building new products using insights from customer feedback.

We are in the midst of two massive supercycles — every product is becoming a digital product, and every digital product is becoming AI-first. Our CEO, Varun, shares three ways digital product leaders can rise to the occasion and help their companies stand out as category leaders: 1️⃣ The head of product is the head of support 2️⃣ Revenue is the new product metric 3️⃣ Voice of Customer is a dataset, not a process Read the full piece in Forbes: https://lnkd.in/e3SuXYzW

The market is undergoing two massive supercycles: every product is becoming a digital product, and every digital product is becoming AI-first. In this Forbes article, our CEO, Varun, shares how digital product leaders can rise to the occasion and stand out as category leaders while entire industries are being rewritten in real time. Here’s a sneak peek at the three key points he makes: 1️⃣ The head of product is also the head of support 2️⃣ Revenue is the new product metric 3️⃣ Voice of Customer is a dataset, not a process Dive in ⤵️ 

If you're building PRDs in FigJam, we're sharing the Figma template we use at Enterpret to get stakeholder buy-in and keep the team moving toward taking action. Our PRDs consist of two sections. And, of course, we use Enterpret's insights to ensure the Voice of the Customer guides us along the way: 💡 Problem Space: >> Clear problem definition and impact analysis >> Detailed context exploration >> User workflow understanding 💡 Solution Space: >> Jobs to be done >> Risk assessment and mitigation >> Success measurement >> Scope and timeline planning Get the link to the FigJam PRD template in the comments! Designed by Vivek and Rahul 💟

Introducing the Enterpret 🤝 Sprig Integration. Now you can connect Sprig survey data to Enterpret to capture the Voice of Customer in one place! >> Centralize Sprig survey data alongside feedback in support tickets, sales calls, etc. — no more hunting for insights in different tools. >> Enterpret's Taxonomy automatically organizes survey data with all feedback to deliver clear and comprehensive insights. >> Blend survey responses with product analytics to see what’s working (and what’s not) across user properties and cohorts. Want to see how it works? Let’s talk! 🔗 Get in touch in the comments.

Congrats to our fearless leader, Varun, for being named one of Pavilion's 50 CEOs to watch in 2025! And, cheers to all the inspiring leaders recognized on this list — he's in great company. We can’t wait to see what next year has in store!

It's been a week since our Series A announcement, and we’re so grateful for the incredible support, thoughtful well-wishes, and energizing conversations with people who share our passion for customers and feedback. A big thank you to Nasdaq for helping our NYC team celebrate the occasion! And a special shoutout to our teammates in Bangalore, who were there with us in spirit. 🫶 We’re building a future where every interaction with your customers drives alignment, sparks innovation, and creates meaningful impact—and we’re just getting started. If you’re as excited as we are about shaping the future of customer feedback intelligence, let’s talk!

Enterpret is hiring across GTM, product, engineering, and design! Join us and help us as we ensure that every customer interaction drives alignment, innovation, and impact 🚀🚀 🚀 Thanks Ben Lang for the mention - in great company.

Hear how the Senior Director of Customer Experience at Kit (formerly ConvertKit) uses data to collaborate with product, sales, and marketing to provide the BEST customer experience.

We're celebrating our Series A with the ultimate game of Jenga…Customer Feedback Jenga! It’s a test of strategy, balance, and the joy of feedback 🧩 At Enterpret, we're helping teams build products by transforming unstructured feedback into actionable insights. Because with the right insights, every piece falls perfectly into place. Here’s to building the future — one insight at a time 🏗️ P.S. 🎵 on