HeadsUp

Transform your contact center into a powerhouse of employee engagement and exceptional customer experience with HeadsUp. Our innovative solution leverages advanced Machine Learning algorithms to not only enhance employee engagement but also predict and mitigate employee turnover. We offer actionable insights to significantly reduce churn likelihood. At the heart of HeadsUp is our cutting-edge AI, equipped with a sophisticated Language Learning Model (LLM), designed to proactively identify and address key workplace challenges - from Mental Health issues to Diversity & Inclusion efforts and workplace safety concerns. Our technology empowers you to foster a more productive, engaged, and safe working environment. But we don’t stop there. HeadsUp is committed to elevating Customer Experience (CX) in your contact center. Our CX solution provides comprehensive tools to measure your progress and evaluate agent performance effectively. With HeadsUp, you're not just investing in technology; you're championing a culture of well-being and excellence that resonates with every customer interaction.

Website

www.headsup.co

External link for HeadsUp

Industry

Embedded Software Products

Company size

2-10 employees

Headquarters

Lewes, Delaware

Type

Privately Held

Founded

2023

Specialties

Employee Engagement, Customer Experience, Employee Surveys, Customer Surveys, Contact Center, Call Center, Employee Churn, Diversity and Inclusion, Mental Wellness, and Workplace safety