Mongoose

Mongoose

Higher Education

Orchard Park, New York 7,585 followers

From text to chat, make every message count™.

About us

Over 4,000 teams across over 950 higher education institutions partner with Mongoose to Make Every Message Count. Our SaaS platform is an integral part of how these colleges and universities live their missions — but it’s only a part. By choosing Mongoose as their holistic engagement partner, our clients unleash the power of an evolving engagement platform with digital communication solutions for every stage of the student lifecycle, from guiding students through the admissions process to transforming alumni into donors. They tap the power of a team of former higher ed professionals who live and breathe “Client Love,” an empathy-centered approach to collaboration and customer service. And they benefit from industry-wide insights that only a team with our long-standing, expansive footprint and technical acumen is in the position to uncover and make actionable.

Industry
Higher Education
Company size
51-200 employees
Headquarters
Orchard Park, New York
Type
Privately Held
Founded
2009
Specialties
higher education, sms marketing, text message marketing, communications, student retention, college admissions, alumni relations, chatbot technology, enterprise software, edtech, text messaging, chatbot, student engagement, student engagement, conversational marketing, conversational software, and AI chatbot

Locations

Employees at Mongoose

Updates

  • View organization page for Mongoose, graphic

    7,585 followers

    Exciting news!!! 🎊 Our podcast, FYI: For Your Institution, has been nominated for a Listener's Choice Award from Signal Awards!! ✨🔥🎙️ Huge shoutout to the host with the most, Gil Rogers, as well as our incredible guests for helping us get here. If you're an FYI fan, we'd love your VOTE to help us climb to the top of the education category!! 🗳️ Voting ends October 17th! The link is in the comments 🔗 1-2-3... go! 🏃♂️

    View profile for Gil Rogers, graphic

    Higher Education & Student Evangelist | Fractional CMO who helps EdTech startups refine their message and grow revenue

    Right on the heels of announcing I am stepping back from hosting the FYI: For Your Institution podcast, I find out that we're nominated for a Listener's Choice Award from Signal Awards! I'm so incredibly humbled and excited for this opportunity to recognize all of the amazing guests and their insights, as well as Mongoose for their incredible support of this resource over the years! I know it's a lot to ask ... but if you have ever listened to FYI (either as a casual follower or every week subscriber), your vote would be greatly appreciated! Voting ends ON my wife's birthday ... So that's kind of neat! Find the link to vote in the comments (and don't be afraid to share it with your friends!!!!)!

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  • View organization page for Mongoose, graphic

    7,585 followers

    🚀 Join Mongoose and The Chronicle of Higher Education on our final Virtual Forum of 2024: The Student-Success Journey: Making the Final Steps Toward Graduation! 🎓 Student success is more than academics or small perks—it's about creating a comprehensive strategy that addresses every aspect of the student experience. From the smallest barriers like parking fines to larger challenges like course selection, every step of the journey matters. 🗓️ Date: Tuesday, December 10 ⏰ Time: 2 p.m. ET This is your chance to learn how to remove the roadblocks that prevent students from crossing the finish line. Gain actionable insights and strategies to ensure students don’t just start their journey—they finish it! 👩💻 Don't wait—register now and secure your spot! The link is in the comments. #StudentSuccess #HigherEd #GraduationGoals #VirtualEvent #EducationMatters

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  • View organization page for Mongoose, graphic

    7,585 followers

    The Mongoose fam has been growing quickly! 🎉 Welcome, Brett Strassman! 🎉 We’re excited to announce that Brett is joining us as our new VP of FP&A. With experience from his recent role at Filogic and his time at Onna, Brett brings exceptional expertise in financial planning, budgeting, and operational metrics. We’re confident that Brett’s leadership and insights will have an immediate and meaningful impact, helping us continue to grow and support higher ed institutions in creating meaningful connections. Please join us in giving Brett a warm Mongoose welcome!

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  • View organization page for Mongoose, graphic

    7,585 followers

    🎉 Welcome to the Mongoose family, Jasmyne Bell! 🎉 Jasmyne joins us as our People and Talent Operations Manager. She has dynamic experience recruiting across industries and with her passion for cultivating strong, inclusive cultures, she’s already an incredible asset to Mongoose. She's a champion for employee engagement and Diversity & Inclusion, and we admire her dedication to creating a remarkable workplace. We’re excited about the positive impact she’ll bring to our team!

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  • View organization page for Mongoose, graphic

    7,585 followers

    We're excited to welcome Meara Hamidiani as the newest addition to the Mongoose family! 🎉 🌟 As our Content Marketing and Communications Director, Meara will play a pivotal role in crafting compelling content and amplifying our message to help higher education institutions create meaningful connections with their students. Her storytelling and strategic communication expertise perfectly fit our mission to transform engagement in higher ed. 🙌 Welcome, Meara! We can't wait to see the impact you will have. 😊

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  • View organization page for Mongoose, graphic

    7,585 followers

    October Cadence updates - Tag, you’re it! 🏷️ Multiple tags per message → You can now add up to 20 tags per message, allowing for better categorization and tracking. → This feature enhances reporting accuracy and supports detailed insights within exports and segment builders. → Easily track message trends and improve follow-up strategies with improved data organization. 📩 Smart messages for personal inboxes → Personal inboxes now feature the same three smart message types as shared inboxes for enhanced engagement. → Use “Send to my assigned contacts only” to limit messages to only your contacts. → The “Send as assigned user” option routes smart message results directly to your inbox for easy access.

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  • View organization page for Mongoose, graphic

    7,585 followers

    Are you ready to strengthen connections with your students? Join our webinar in partnership with Higher Ed Dive to explore how AI can transform communication, boost engagement, and improve enrollment! Learn from Josie Sutcliffe, Matt Baker, and Susie Carr about how AI-driven insights streamline processes and personalize interactions across your campus. 📅 Save your spot and discover how AI makes student communication more effective and empathetic. The link to register is in the comments! 🔗 #HigherEd #AIinEducation #StudentEngagement #EdTech

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  • View organization page for Mongoose, graphic

    7,585 followers

    🚀 Harnessing Technology for Student Engagement 🎙️ Join us for a special episode of FYI: For Your Institution as we bid farewell to our host Gil Rogers. In this insightful episode, Gil sits down with Harrison "Soup" Campbell, Head of Community Experience at ZeeMee, to explore the exciting landscape of student engagement through technology. They delve into: - How institutions can leverage digital tools to connect with students. - The evolution of technology in higher education and its impact on processes. - Real-life insights on using social media and AI to enhance the student experience. Soup shares his groundbreaking work in higher education and reflects on past policies, highlighting how far we've come. This episode is a must-listen for anyone passionate about the future of student engagement! This marks the end of an era with Gil as our host. FYI: For Your Institution will be taking a pause. But don’t worry—all past episodes will remain on our blog, and wherever you get your podcasts. Find the link to today's full episode in the comments below! #Podcast #HigherEducation #StudentEngagement #TechnologyInEducation #AI #FarewellGil

  • View organization page for Mongoose, graphic

    7,585 followers

    📣 Shoutout to Jens Larson and the team at EWU for leading the way with the highest text engagement rate among their peers using Mongoose. 👏 It’s inspiring to see how meaningful conversations can drive real results—especially with this year’s increase in freshmen, transfers, and returning students. Keep up the great work!

    View profile for Jens Larson, graphic

    Associate Vice President for Enrollment Management at Eastern Washington University

    Learned this week from one of our vendors that we have the highest text engagement rate in our peer group. Super proud of the professionals and students who are committed to using texting for conversations: students and parents love to talk to you if you add value to their lives. In what seems like a relevant aside, we were up in freshman, transfers, and former-students-returning this fall.

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