Our journey of impact and progress is rooted in a commitment to building a better tomorrow. From innovative practices to measurable outcomes, our first ESG Report captures it all. Download the report now and join us in shaping a sustainable future. https://bit.ly/3DIWyGE #TeamHGS #LifeAtHGS #ESG #WorkToGive
About us
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.
- Website
-
https://hgs.cx/
External link for HGS
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Chicago, IL
- Type
- Public Company
- Specialties
- Business Process Management, Technology, CX, Marketing, Automation, Cloud, Analytics, Work at Home, Work Cloud, Digital Experience, and Social Media
Locations
Employees at HGS
Updates
-
Committed to a better tomorrow. Srinivas Palakodeti - Global CFO, HGS, highlights our unwavering focus on ESG goals. Learn more about our transformative initiatives—Read our Sustainability Report now. bit.ly/4gPR0sI #TeamHGS #LifeAtHGS #ESG #WorkToGive
-
Leading the way in digital Innovation! #TeamHGS is thrilled to announce our major win at the CII DX Summit and Awards 2024. Our HGS Agent X Smart Response has been recognized as the ‘Most Innovative Best Practice’ in the ‘Customer Experience Excellence through Digital Transformation’ category. This award-winning solution revolutionized the compliance process for a leading US-based financial services provider, showcasing the power of automation and AI-driven efficiency. #LifeAtHGS #CII #CIIDXAwards2024 #AI #Tech
-
Explore how AI and cloud technologies are not only streamlining processes and reducing costs but also enabling banks to offer more personalized and secure services, redefining the future of banking. https://bit.ly/48LqtJA
-
Progress with a purpose. Giridhar G V - Global CHRO, HGS, shares our milestones in driving sustainable practices. Discover the journey—download our Sustainability Report today- bit.ly/3Pr6O8W #TeamHGS #LifeAtHGS #ESG #WorkToGive
-
We are delighted to announce Anshuman Singh as the new CEO of HGS UK. An accomplished leader with 25 years of global experience, he has led transformative strategies across industries, enabling businesses to achieve digital transformation, operational efficiency, and sustainable growth. With expertise in data, cloud technologies, and customer service excellence, Anshuman Singh has consistently driven innovation, profitability, and employee satisfaction. He brings proven capabilities in technology development, strategic outsourcing, and building high-performance teams. Anshuman’s results-oriented leadership and ability to deliver scalable solutions make him a key driver for HGS UK’s continued success. We look forward to the journey ahead under his leadership. Welcome, Anshuman Singh - CEO, HGS UK! #TeamHGS #LifeAtHGS #HGSUK
-
"Over the next year, AI will step out of the back office and become a cornerstone of innovation and strategic growth across industries." HGS COO, John Yoho shares his insights on the trends that await in 2025 in his latest VMblog article. https://lnkd.in/gytWDwcv
HGS Digital 2025 Predictions: Harnessing AI's Evolution - Key Trends Driving Innovation in 2025
vmblog.com
-
Customer data monetization presents a significant opportunity for telecom companies to enhance profitability and stay competitive in a rapidly evolving industry. https://bit.ly/4gCBwYE
Key Strategies for Customer Data Monetization
https://hgs.cx
-
Start new year with great new opportunities with HGS Jamaica! Join our Virtual Job Fair on 10th January and discover exciting opportunities as Customer Service Representatives, Sales Representatives, and Technical Support Representatives. Scan the QR code now to get started! Must have: Minimum 3 CXC/ City & Guilds subjects, including English A. 6 months of BPO or Sales experience is preferred. Must have ID, TRN, NIS, Birth Certificate, & proof of qualifications #HGSJamaica #JoinHGS #jobsinjamaica #jamaicanjobs #nowhiringjamaica #kingstonjamaica #CareerOpenings #JobOpportunity #DontMissOut
This content isn’t available here
Access this content and more in the LinkedIn app
-
By moving to cloud-native platforms, retailers can leverage advanced technologies such as artificial intelligence, machine learning, and big data analytics to personalize customer interactions, optimize supply chains, and drive operational efficiency. https://bit.ly/4gCBfoK
Retail Digital Transformation: Moving to Cloud-Native Platforms
https://hgs.cx