Norwest Venture Partners recently published their 2025 Predictions, and selfishly one point by Shiv Chaudhary stood out: "AI-enabled services will transform revenue cycle management in the healthcare industry by increasing efficiency, automating complex tasks, and improving processes like claims management and reimbursements." Shiv’s prediction aligns with what we’re already seeing at Infinx. AI-powered solutions are helping healthcare organizations reduce manual workloads, improve claims processing, and streamline reimbursements. With shrinking margins and growing complexities, providers need tools that not only solve today’s challenges but also anticipate tomorrow’s needs. If you’re curious about where else Norwest predicts healthcare and AI are headed, I recommend checking out the full article. Link in comments. What trends do you see impacting healthcare in the next year?
Infinx
Hospitals and Health Care
Cupertino, California 65,781 followers
AI-Powered Patient Access & Revenue Cycle Solutions
About us
Founded in 2012, Infinx provides scalable, AI-driven solutions to optimize the financial lifecycle of healthcare providers across all functions of patient access and revenue cycle management. Our cloud-based software, powered by AI and automation, is leveraged by experienced consultants and billing specialists across the U.S., India, and the Philippines. We help clients capture more revenue, stay ahead of changing regulations and payer guidelines, and focus on patient care.
- Website
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www.infinx.com
External link for Infinx
- Industry
- Hospitals and Health Care
- Company size
- 1,001-5,000 employees
- Headquarters
- Cupertino, California
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Healthcare Billing, Revenue Cycle Management, Medical Coding, Pharmacy Billing Solutions, Healthcare BI & Analytics, Healthcare, Patient Access, Radiology, Hospitals, Pathology, Laboratory, RCM, Medical Billing, Prior Authorization, Denial Management, orthopedics, sleep, pain medicine, and revenue cycle
Locations
Employees at Infinx
Updates
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State-specific CMS compliance issues? We’ve got you covered. One of our clients faced non-compliance in Texas due to a state-specific requirement that was easy to overlook. Ni2 Health, our hospital subsidiary, quickly addressed the issue, ensuring compliance and saving the hospital from penalties. 🎧 Hear how we helped resolve the issue in this clip. #CMS #Compliance #HospitalOperations #TexasHospital
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The holidays are here! Automation can be the answer to radiology’s busy season. Stephanie Cheng discusses how automated workflows streamline data entry, manage prior authorizations, and keep up with seasonal demand spikes without sacrificing quality. It’s all about letting automation handle the routine, so staff can focus on the important stuff. #RCMAutomation #PriorAuthorization #HealthcareTech #AI
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🎄 It’s that time of year again—when inboxes are full of holiday cheer (and maybe a few last-minute meetings). As we wrap up the year, we’re grateful for our incredible team, amazing clients, and the chance to make an impact in healthcare. Here’s to taking a moment to recharge, reflect, and gear up for an even brighter 2025! 🌟 Wishing you a happy, healthy holiday season.
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In cardiology, coding is like a heartbeat—skip a beat, and the whole rhythm is off. Coding errors, especially around bundling and unbundling, lead to preventable denials that can disrupt patient care timelines and revenue flow. Our advice to cardiology practices: Consider implementing regular, quarterly coding audits and monthly ‘Coding Roundtables’ where clinical and billing teams can review common coding challenges and denial trends. These sessions provide a space to clarify guidelines, understand modifiers, and streamline documentation processes, helping to reduce repeat denials and improve claim success rates. Consistent, accurate coding is a practice-wide responsibility that benefits everyone—from providers to billing teams to patients. Let's keep the focus on proactive coding practices and better revenue outcomes. #CardiologyRCM #DenialPrevention #MedicalCoding
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Customer Advocate | Expert in Client Retention & Value Realization | Revenue Generation
Ever wonder if we’re focusing too much on revenue in RCM, and not enough on productivity? It’s all connected—when we reduce manual tasks, our teams gain back time to focus on complex cases, and that ultimately improves revenue. A radiology client of mine boosted productivity by 40% without adding staff, simply by automating prior authorizations and integrating data across systems. For practices considering automation, the biggest ROI often isn’t more revenue but more time for your people to make a real impact. 📈 How would your team use 40% more time? 🤓 #PatientAccess #OperationEfficiency #HappyEmployees
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Struggling with prior auth bottlenecks? Kick off the New Year with a webinar featuring Danelle Newman from OSS Health and Infinx’s Lora Pada! Together, they will share how Danelle’s team tackled staffing shortages and high patient volumes by outsourcing their prior authorizations while keeping quality top-notch. Learn practical tips for orthopedic practices, including cross-training and managing vendor partnerships. Register here: https://hubs.li/Q030pC_S0 #HealthcareTech #AI #RCMAutomation #Orthopedics
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Why do hybrid outsourcing models in RCM sound great in theory, but in reality, fall short? Because end-to-end processes demand consistency, control, and expertise—not a patchwork approach. Here’s the truth: outsourcing isn’t about losing control. It’s about gaining focus. When done right, outsourcing transforms your team’s role from chasing claims to driving patient satisfaction and strategic growth. The key is knowing how to make the leap: ✔️ Start with a partner who aligns with your goals. ✔️ Plan for change with transparency and purpose. ✔️ Repurpose staff to focus on high-impact tasks. Outsourcing doesn’t have to be scary—it’s an opportunity to thrive. I plan to cover this topic in a couple weeks with Stuart Newsome, CPCO, wanted to share some initial thoughts for now.
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As we close out 2024, we reflect on the challenges the healthcare industry has faced in safeguarding patient data. This year reminded us all how critical privacy and security are, with breaches underscoring the need for vigilance and proactive action. That’s why we’re especially proud to share some great news: Infinx has successfully completed its 2024 HIPAA Assessment with zero observations, covering all our global operations in the US, India, and the Philippines. This milestone reflects our commitment to protecting patient information and building trust with our healthcare partners. In a world where compliance goes beyond checkboxes, it’s about setting a higher standard—and we’re honored to lead the way. Check out the full press release: https://hubs.li/Q030jdYj0 #Healthcare #DataSecurity #Compliance #HIPAA
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We’re kicking off the 2025 trade show season in style at Healthcare Financial Management Association (HFMA)'s Western Symposium in Las Vegas! 🎉 With opportunities to network, panel sessions, inspiring keynotes, and more, there’s something for everyone. Be sure to join us at these Infinx-sponsored events: 🔹Sunday Evening Welcome Reception 🗓 January 19, 2025 🕔 5:00 PM - 6:00 PM PT 📍Exhibit Hall Kick off the conference with us at the Welcome Reception! Catch the playoff game on large screen monitors while enjoying appetizers and drinks (tickets provided). Don’t miss this perfect blend of networking and game-day excitement! 🔹 Think Tanks Part 1 and 2 🗓 January 20, 2025 🕒 2:45 PM - 3:45 PM PT and 4:15 PM - 5:15 PM PT 📍 Rivoli C Led by Noel Juaire, Evan Martin, and Nio Queiro, join us for an exclusive two-part Think Tank experience, where healthcare leaders and industry experts come together to tackle today’s biggest challenges. From optimizing staff and leveraging AI to navigating cybersecurity and succession planning, these collaborative sessions are designed to spark ideas and uncover real-world solutions. Don’t miss this opportunity to connect, share insights, and shape the future of healthcare finance! 🔹 Monday Night Gala 🗓 January 20, 2025 🕕 6:00 PM - 8:00 PM PT ✨ Channel your inner Gatsby! Dress in your best 1920s or 1930s attire for a night of celebration and fun. Don’t forget to stop by our booth 328 to connect with our team and learn how we’re transforming healthcare finance. Book time with us here https://lnkd.in/gE5UfCvA #HealthcareFinance #RCM #PatientAccess #PriorAuthorization #RCMAutomation #HFMA #HFMAWesternSymposium
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