Lightico

The world of auto finance is evolving with Agentic AI — an autonomous, intelligent system capable of managing the entire loan lifecycle, from underwriting to fraud detection, with minimal human intervention. 🤖 In our latest blog, we explore: 🔍 What Agentic AI really means for auto finance 💼 How AI systems can drive smarter underwriting and compliance 📑 The role of Intelligent Document Processing (IDP) in making this all possible If you're ready to understand how these technologies are shaping the future of auto lending, read now! (Link to Full Blog in the Comments)👇 #AI #AgenticAI #IDP

Does Physical Mail Still Matters for Financial Services Compliance?? 📬 In financial services, staying compliant is crucial, but rising postage costs are a growing challenge. A small increase in postage—like 10 cents—can lead to millions in additional costs. For organizations sending millions of letters annually, these hikes, along with administrative overhead, can erode profits and create compliance risks. By embracing digital solutions, optimizing mail processes, and using automation, financial institutions can balance compliance with cost-efficiency and sustainability. Learn more now. (Link in the comments)👇 #FinancialServices #Compliance

❄️ Snowstorm? No Problem! Despite the snowstorm that kept many grounded, Lightico was proud to sponsor and shine at the American Financial Services Association Vehicle Finance Conference in New Orleans! 🚀 We showcased our latest AI-powered Intelligent Document Processing solution, demonstrating how lending leaders can streamline originations and servicing processes. 🤝 We connected with our incredible clients, partners and new friends, exchanging insights and ideas to shape the future of the industry. ☃️ And yes, we even built snowmen – because innovation and fun go hand in hand! A big thank-you to AFSA and everyone who braved the weather to make this conference so valuable. Let’s keep the momentum going! Ford Credit American Honda Finance Corporation GM Financial Toyota Financial Services Corporation Wells Fargo Exeter Finance BMW Financial Services NA, LLC Capital One Auto Zviki Ben-Ishay Jeff Dobo Yotam H. Christian Wilcoxson Victor George #AutoFinance #AI #AFSA

REVEALED: The statements powering GM Financial’s CX transformation! In the latest AFSA webinar, Jon Matthews Senior Vice President of Customer Experience at GM Financial & Yotam H. Director of Consumer Lending at Lightico shared powerful strategies for driving digital excellence in auto finance. 🏎️ Swipe now to read their key takeaways, and drop a “MORE” in the comments for access to the full discussion! 👉 #AutoFinance #CX #DigitalExperience

WATCH: What drives CX excellence at GM Financial? Jon Matthews, Senior Vice President of Customer Experience at GM Financial, is committed to delivering the best experience for both customers and employees. Watch as he shares how Lightico has enabled him and his team to achieve remarkable results:   💡 First Contact Resolution (FCR) Soars: Fewer repeat calls, lower costs, happier customers. 🌟 Record-breaking NPS: The highest transactional scores in GM Financial history.   🙌 Empowering Employees: With reduced call volumes and better tools, agents are thriving, delivering exceptional service with confidence.   We’re honored to fuel GM Financial’s success on their journey to redefine excellence in #autofinance.   To see the full discussion, drop a 🏎️ in the comments, and we’ll send the link your way! 👇   #CustomerExperience #NPS #ContactCenter #Captive

Is Your Digitial Engagement Strategy Up to Speed? Elevate your digital game in Auto Finance with insights from GM Financial and Lightico! Jon Matthews, SVP of Customer Experience at GM Financial and Yotam H., Director of Consumer Lending at Lightico will reveal how one of America's largest Captives transformed their customer interactions, streamlined workflows to achieve digital excellence. 🗓️ Don’t miss this AFSA masterclass packed with actionable digitization strategies for 2025. 👉 Register Now: link in comments. #AutoFinance #GMFinancial #Masterclass

It's always a pleasure to partner with the American Financial Services Association - thank you for the insights and discussions 🇺🇸

Lightico is proud to sponsor the American Financial Services Association Annual Meeting in Phoenix 🇺🇸 Jeff Dobo Yotam H. GM Financial Toyota Financial Services Corporation Ford Credit BMW Financial Services NA, LLC Exeter Finance Bank of America Global Lending Services LLC Westlake Financial Wells Fargo Truist TD Capital One #ConsumerFinance #AutoFinance

What an amazing start to the day at Auto Finance News #AFS24! Started off strong with Shannon Mokhiber EVP from Ford Credit discussing the economy, innovation, industry trends for 2025. Followed by an insightful panel discussion with Ian Anderson Group President Westlake Financial | Douglas Arrigo CFO Chase Chase Auto Finance | Betty Jotanovic President Chrysler Capital Santander Consumer USA | Mike Lavin President Consumer Portfolio Services - Sponsored by defi SOLUTIONS Let's see what the second half of the day brings. Jeff Dobo Christian Wilcoxson #autofinancesummit

🚗✨ We're thrilled to be a proud sponsor of the 2024 Auto Finance Summit in Las Vegas, happening October 7-9! Get ready to dive into the future of auto finance with industry leaders and innovators. Jeff Dobo & Christian Wilcoxson are looking forward to seeing our Auto Finance clients and partners! #autofinancesummit #afs24 #autofinancenews *PS* if you haven't registered yet, use LIGHTICO15 at checkout to receive 15% off.