NRC Health

Our Chief Experience Officer, Jennifer Baron, CPXP recently joined forces with Kevin Pho, M.D., on The Podcast by KevinMD. Together, they explored dynamic strategies for enhancing both patient-centered and employee-focused care. Dive into this enlightening conversation as they discuss the crucial elements of building trust, enhancing communication, and cultivating empathy to transform healthcare experiences. Discover how you can elevate your approach to care, leaving a lasting impact on both patients and employees. Listen now: https://bit.ly/3C4JVFo #HealthcareInnovation #PatientExperience #EmployeeExperience #HealthcarePodcast

“Our partnership with Renown Health is a powerful example of how innovative technology and human-centered care can transform healthcare delivery. We are excited to support Renown’s leaders and care teams in providing exceptional care and deepening their understanding of patient needs.” -Helen Hrdy, Chief Operating Officer, NRC Health Through innovative solutions, data-driven insights and technology rooted in #HumanUnderstanding, we're supporting Renown's efforts to streamline operations, improve service recovery, and boost care-team engagement. Check out the full announcement: https://bit.ly/3DKsqdV #HealthcareInnovation #PatientExperience #EmployeeExperience

We are excited to invite you to the 2025 Pediatric Collaborative! This event is a fantastic opportunity to engage with your peers in pediatrics, embrace best practices, and collaborate on strategies to prioritize #HumanUnderstanding. In on of our engaging sessions, experts from Children's Healthcare of Atlanta will illuminate the importance of health literacy in patient care. Learn about the challenges and barriers to high health literacy and discover strategies to overcome them for enhanced communication, increased patient satisfaction, and better health outcomes. Don't miss this opportunity to enhance your skills and network with fellow professionals. Learn more and register today: https://bit.ly/40eeQaf #NRCHealthPedsCollab #PediatricCare #PatientExperience #FamilyExperience

The employee experience is emerging as a critical factor in delivering exceptional patient care. Our latest blog delves into the significant impact that prioritizing employee experience has on the quality of care provided to patients. Adam T., our Senior Director of Product, leverages his 15+ years of experience in HR technology and healthcare to shed light on this vital connection. He explains how when healthcare professionals feel recognized and valued, they are empowered to provide more compassionate and effective care. Are you ready to enhance patient care by investing in your workforce? Explore the full article to discover how NRC Health is paving the way for a brighter future in healthcare: https://bit.ly/3PwU8NN #HealthcareInnovation #EmployeeExperience #PatientExperience #HumanUnderstanding #AIInHealthcare

We’re celebrating 15,000+ followers on LinkedIn! 🎉 Our journey is fueled by a shared passion for understanding the human side of healthcare, and your support has been instrumental in making this vision a reality. Together we're shaping a future that is forward-thinking and human-centered. Thank you for being part of our community! #HumanUnderstanding #HealthcareInnovation #ThankYouFollowers

Explore insights from healthcare leaders on how innovative strategies and technologies are revolutionizing patient care. Our partners discuss: -Setting new expectations: Enhancing patient relationships with technology and increasing #HumanUnderstanding -Proactive approaches: Leveraging new features to tailor consumer and patient experiences -Automation and real-time data: Improving the healthcare experience with innovative ideas and automation -AI in Healthcare: Utilizing AI to analyze feedback and drive improvement Dive into the conversation and discover how you can implement these strategies in your organization. https://bit.ly/3VLph3w #HealthcareInnovation #PatientExperience #AIinHealthcare #NRCHealth #HumanCenteredCare

Our Chief Experience Officer, Jennifer Baron, CPXP joined Kevin Pho, M.D. for a recent episode of The Podcast by KevinMD to share strategies for patient centered and employee focused care. This invaluable discussion covers the importance of building trust, improving communication, and fostering empathy to create more human healthcare experiences. Tune in to learn how to transform your approach to care and make a lasting impact on both patients and employees. https://bit.ly/3C4JVFo #HealthcareInnovation #PatientExperience #EmployeeExperience #HealthcarePodcast

Are you ready to revolutionize pediatric care? Join us in Los Angeles for the 2025 Pediatric Collaborative March 19–20 with Children's Hospital Los Angeles (CHLA). This is your chance to engage with fellow leaders in pediatrics, exchange best practices, and collaborate on pioneering strategies for human-centered care. We're excited to kick off the event with an interactive workshop led by NRC Health’s own Toya Gorley and Ryan Donohue. This session will transform the way we view and manage Emergency Departments. This workshop will explore how to create an experience that is not only efficient but also empathetic, reflecting your organization's brand. Don't miss this extraordinary opportunity to connect, learn, and be inspired. Register now! We can’t wait to see you in California! https://bit.ly/40kzCq1 #PediatricCare #HealthcareInnovation #NRCHealth #NRCHealthPedsCollab

We are thrilled to announce that Renown Health has chosen #NRCHealth as its partner to elevate patient experience across its network. With a focus on Human Understanding, this strategic collaboration is set to revolutionize care delivery for Northern Nevada's leading not-for-profit healthcare network serving over one million patients each year. By teaming up with NRC Health, they are poised to integrate innovative, data-driven insights and human-centered healthcare solutions that tightly align with their mission of exceptional care. Our partnership aims to streamline operations, enhance service recovery, and leverage trusted data to boost care-team engagement. Read the full release here: https://bit.ly/3DKsqdV #HealthcareInnovation #PatientExperience #HumanUnderstanding #NRCHealth #RenownHealth #HealthcareExperience

Innovation thrives where great minds come together. Learn how our dynamic partnerships with healthcare leaders are reshaping the healthcare landscape, sparking creativity, and improving outcomes. Dive into the stories of those leading the charge: https://bit.ly/406xtwF #HealthcareInnovation #PatientExperience #NRCHealth #HealthcareLeadership #HealthcareExperience