O3

O3

Software Development

Philadelphia, Pennsylvania 3,278 followers

We transform customer experiences through innovative digital solutions.

About us

We're customer experience consultants. We help enterprise organizations build cohesive and remarkable experiences across their entire customer journey.

Industry
Software Development
Company size
11-50 employees
Headquarters
Philadelphia, Pennsylvania
Type
Privately Held
Founded
2005
Specialties
Digital Product Design and Development, Mobile Design and Development, eCommerce, UX, UI, Strategy, CX, Software Development, Accessibility , and Design

Locations

  • Primary

    1339 Frankford Avenue, Suite 3

    Philadelphia, Pennsylvania 19125, US

    Get directions

Employees at O3

Updates

  • View organization page for O3, graphic

    3,278 followers

    We’re excited to announce that Christine ShellerMike Gadsby, Mark Angelow and Simone Dehel, CPACC will present “AI Inside + Out: Enhancing Products + Process” at adplist.org’s virtual summit on December 4. In this session, our team will take you on a deep dive into O3’s dual-track AI journey: 🔹Customer-facing innovation: How we’re embedding AI capabilities into the products we build to create smarter, more impactful solutions. 🔹Operational excellence: How we’re using AI to transform our internal workflows and processes, driving efficiency and creativity across the board. Speakers: Christine Sheller, SVP, Experience Research + Design, will moderate the session Mike Gadsby, Co-Founder & Chief Innovation Officer, will share insights on leveraging AI for product innovation Mark Angelow and Simone Dehel, CPACC, Senior UX Designers, will explore how AI is reshaping our processes behind the scenes We’re proud to share how O3 is designing for AI and designing using AI. Stay tuned for updates and highlights from this exciting event! Learn more about the event below! https://lnkd.in/g5jYHn8V

  • View organization page for O3, graphic

    3,278 followers

    O3 is thrilled to announce a strategic partnership with VWO, the leader in experience optimization! This collaboration empowers O3 to deliver even more intelligent, data-driven solutions to our clients, enhancing their digital experiences with streamlined, effective optimization to drive engagement and conversions. With VWO Copilot, we empower teams to discover valuable user insights and optimization ideas through AI-driven analysis of behavior patterns, delivering actionable recommendations to enhance customer experiences. VWO Copilot enables teams to swiftly transform them into experiments and personalized experiences with minimal effort. The AI engine digs deep into uncovering hidden segments and untapped opportunities, helping businesses identify new ways to engage customers and drive impactful results. Stay tuned for more updates on how our partnership is helping businesses unlock the potential of AI-driven experience optimization. "At O3, we’re committed to helping our clients create exceptional digital experiences that drive real impact. Our new partnership with VWO is an exciting addition to that mission. By integrating VWO's powerful optimization tools, including the AI-driven VWO Copilot, we will empower our clients with deeper insights into user behavior and provide them the agility to optimize strategies more effectively. Together with VWO, we aim to enable our clients to make data-backed decisions and achieve results faster in today’s evolving digital landscape." -Mahesh Gaitonde, Chief Digital Officer, O3 World. "Our partnership with O3 marks a significant step forward in VWO's commitment to enabling businesses with precise, data-driven optimization solutions. We are committed to helping businesses unlock new levels of growth. Our connected and powerful platform, along with O3’s expertise, will empower our clients to unlock deeper insights and drive meaningful results through tailored digital experiences." -Sparsh Gupta, CEO, VWO Want to learn more about how O3 and VWO can transform your digital experience strategy? Contact us today! #Partnership #ExperienceOptimization Read more about the partnership! https://lnkd.in/eZ8zvEW6

    • O3 + VWP partnership
  • View organization page for O3, graphic

    3,278 followers

    Empowering event professionals with AI 🎤 O3's Chief Innovation Officer, Mike Gadsby, had the privilege of speaking at WIPA 's event "AI at Your Service: Empowering Event Professionals to Create Remarkable Experiences!" In his talk, Mike explored the transformative potential of AI, diving into: 💡Enhancing customer experiences – How AI-driven insights can deliver personalized and memorable moments. 💡Improving event operations – Streamlining workflows to maximize efficiency and creativity. 💡Leveraging AI tools – Empowering teams to focus on the human connections that truly matter. By sharing practical use cases, Mike helped attendees envision how AI can revolutionize their event businesses—from planning and execution to post-event engagement. Sarah Zaun Milanee Benaouadj Caitlin Fulton Kuchemba Leila Miller Milos MilosevicJustin Handler

    • Wedding Industry Professionals Association's event, "AI at Your Service: Empowering Event Professionals to Create Remarkable Experiences!"
  • View organization page for O3, graphic

    3,278 followers

    O3 believes great design is at the heart of innovation. That belief shaped every aspect of the 1682 Conference brand, from its Bauhaus-inspired visuals to its forward-thinking messaging. Simone Dehel, CPACC, our Senior Experience Designer, shares the thought process behind creating a cohesive, impactful brand that celebrates collaboration and creativity. Read about the inspiration and intentional design choices that brought 1682 to life. https://lnkd.in/ejTxE5ry #Design #Innovation #1682Conference #AI

  • View organization page for O3, graphic

    3,278 followers

    The future of automation is here: AI agents are revolutionizing how businesses achieve autonomy and intelligence! From streamlining workflows to redefining digital interactions, these advanced tools are moving beyond task automation to deliver real impact. Curious about how AI agents can transform industries, from healthcare to retail and beyond? Dive into our latest blog to explore their potential, challenges, and how to prepare your business for this new era. #AI #Innovation https://lnkd.in/e6JwwtZa

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  • View organization page for O3, graphic

    3,278 followers

    O3 is excited to explore the potential of AI agents—programs that autonomously manage complex tasks, learn from interactions, and shape a new era of human-computer interaction. As Michael Bachman of Boomi highlighted at the 1682 Conference, AI agents go beyond basic automation, streamlining processes, personalizing interactions, and driving efficiency across industries like healthcare, customer service, and corporate productivity. With AI agents expected to handle up to 15% of daily decisions by 2028, the future is here. Is your business ready? Read our latest blog and reach out to O3 to start integrating AI agents that elevate productivity and create a smarter digital experience. https://lnkd.in/e6JwwtZa

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  • View organization page for O3, graphic

    3,278 followers

    O3's very own Mike Gadsby, Co-Founder and Chief Innovation Officer, recently joined the AI for the C-Suite™ podcast! In this episode, Mike dives into the potential of AI within digital strategy and user experience, unpacking how it’s reshaping industries and reimagining client relationships. If you’re a C-suite leader eager to understand how AI can drive real value within your organization, this episode is a must-listen.

    View profile for Chad C. Harvey, graphic

    CEO Coach ☆ Strategist ♞ Vistage Chair 🗣 Speaker 🧭 AI for the C Suite 🎱 Future-Proofer ♥ Leader

    How can we use digital tools to enhance our lives? Join Mike Gadsby, the co-founder and Chief Innovation Officer at O3 World, and me as he talks about how he's helping to shape the way people interact with technology. Listen to my latest podcast episode here: https://lnkd.in/enKksA_X

  • View organization page for O3, graphic

    3,278 followers

    Join us on November 6th for an exclusive Education Week webinar featuring O3’s Chief Innovation Officer, Mike Gadsby! With decades of experience delivering innovative digital solutions, Mike will dive into the latest insights on AI’s impact on education. Don’t miss this chance to expand your knowledge and learn about the future from a seasoned industry leader.

    View organization page for Foundations, Inc., graphic

    3,416 followers

    🚀 Meet our board member, Mike Gadsby! Co-Founder and Chief Innovation Officer at O3, a Philly-based digital consultancy, Mike is a seasoned AI strategist with 25+ years of experience in transforming customer experiences (CX) for startups and global brands like Comcast, Aramark, Vanguard, and CHOP. 🌐 As the leader of O3’s innovation and AI practice, Mike is all about helping businesses harness the power of AI to create remarkable CX. A frequent speaker and educator, he’s passionate about tech’s future and shares his insights at industry events nationwide. He’s also a proud University of Pennsylvania grad who gives back by teaching and inspiring the next generation of innovators. 🏆 Fun fact: Mike wrestled all through high school and college, which he says molded his mindset and self-determination. ✈️ Next adventure? Europe-bound! Having loved Scotland, he’s heading to Barcelona and Italy and has Switzerland and the Alps in his sights! 🎬 Mike’s recs? Binge @The Bear 📺 and dive into Ray Kurzweil’s The Singularity Is Nearer. Chat with Mike LIVE about all things AI and Education on Nov 6th at our exclusive Education Week webinar! Learn more here: https://bit.ly/4f7JJms #AIandEducation #AI #Innovation #CX #EdTech #FoundationsInc #O3

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  • View organization page for O3, graphic

    3,278 followers

    As the initial buzz around GenAI fades, organizations face real challenges in deploying AI-driven solutions within their customer and employee experiences. Here are 7 key strategies for incorporating AI into your business roadmap: 1️⃣ Focus on strategic use cases: Prioritize use cases that offer real value and align with business objectives to avoid the pitfalls of hype-driven projects. 2️⃣ Integration over individual components: Choose flexible systems that allow for easy integration and adaptation as technologies evolve. 3️⃣ Manage costs effectively: Be mindful of ongoing operational expenses, including model maintenance and compliance, to ensure long-term sustainability. 4️⃣ Build cross-functional teams: Assemble diverse teams with technical skills, business acumen, and compliance knowledge to drive holistic AI initiatives. 5️⃣ Prioritize data quality: Invest in clean, accurate data to enhance AI outputs and create reliable solutions. 6️⃣ Embrace reusability and scalability: Develop reusable components to speed up development and ensure consistency across projects. 7️⃣ Adopt continuous improvement: Stay agile by regularly updating models and utilizing observability tools for real-time insights. Unlocking the full potential of generative AI requires a strategic approach. At O3, we specialize in guiding businesses through this journey, offering the expertise and innovative solutions needed to succeed. Let’s embark on your AI journey together! Reach out to our experts to learn more. Read the full article below, written by O3's Chief Digital Officer, Mahesh Gaitonde! https://lnkd.in/esJ_ywFf

    • Blog: Moving beyond the initial buzz of generative AI
  • View organization page for O3, graphic

    3,278 followers

    🎉 Happy 4-Year Anniversary, Christine Sheller! 🎉 We're thrilled to celebrate Christine’s 4 years at O3! As our SVP of Experience Research + Design, Christine drives impact through her dedication to building brands and products. Christine is a true leader in delivering exceptional customer experiences for our clients and partners. Her leadership fuels our UX efforts, inspires our design team, and pushes us to set new standards in innovation. Thank you, Christine, for everything you bring to O3!

    • Christine Sheller O3 anniversary!

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