Open & Embedded Insurance Observatory

Thailand Post, the country's largest postal service provider, in collaboration with bolttech, a fast-growing global insurtech, announced the launch of an embedded compulsory motor insurance offering, enabling customers easy access to quality insurance products via Thailand Post’s nationwide network, both online and offline. Powered by bolttech, this innovative offering provides coverage for personal cars and trucks, including compensation for death, disability, loss of limb, and medical expenses. The coverage extends to the driver, passengers, and other individuals impacted by road accidents, ensuring comprehensive coverage and greater peace of mind for customers. Customers can now purchase discounted ERGO motor insurance via Thailand Post’s website or by scanning the QR code on receipts from post office transactions. Aesop Ahn, General Manager at bolttech Thailand, said, “We are excited to partner with Thailand Post to provide consumers with easier and more convenient access to quality insurance products. By combining our technological capabilities with Thailand Post’s extensive network, we look forward to connecting more people with accessible protection options while also fostering the growth of the insurance industry in the country.” #OpenInsurance #EmbeddedInsurance #Insurance #Insurtech #Partnership

APOLLO Insurance, a Canadian digital insurance provider and leading innovator in the emerging embedded finance sector, has partnered with Zen Residential Ltd. as their exclusive provider of tenant insurance. “APOLLO and Zen Residential are both committed to improving the tenant experience through technology and innovation,” said Jeffrey McCann, APOLLO Founder and CEO. “Zen Residential has set the standard for resident care and property management excellence, and this partnership will elevate their service even further by making tenant insurance more accessible.” “We’re thrilled about this exclusive partnership with APOLLO Insurance,” said AJ Slivinski, Zen Residential CEO. “Their digital-first approach aligns perfectly with our commitment to leveraging technology to enhance the resident experience. With APOLLO, we can offer our tenants a seamless and convenient insurance solution.” https://lnkd.in/e8cs75gB #OpenInsurance #EmbeddedInsurance #Insurance #Insurtech #Partnership #Property

SquareTrade announced their expanded partnership with Reebelo. Canadian Reebelo customers can now protect their purchases with ReebeloCare, powered by Allstate Protection Plans. “By partnering with SquareTrade, Reebelo has aligned with an industry leader known for its extensive experience, capabilities, and proven track record. This collaboration ensures that ReebeloCare is market-leading in every way. Beyond offering consumers the highest quality sustainable products, we are committed to providing utmost flexibility, choice, and value for money with our services.” – Josh Beasley, Chief Strategy Officer of Reebelo. “For over a decade, SquareTrade has established a global reputation for creating and managing protection and insurance plans for some of the world’s best-known retailers and mobile phone operators. We are thrilled to be working with Reebelo and look forward to giving their customers fast, flexible service that helps them enjoy life with the devices they love and rely on.” – Karl Wiley, Global CEO of SquareTrade. https://lnkd.in/eR-P7VZs #OpenInsurance #EmbeddedInsurance #Insurance #Insurtech #Partnership

A year ago, Forrester predicted a more stable, if not stellar, performance for insurers in 2024 after a couple of years of higher-than-expected claims costs. In 2025, we predict that insurers will continue to pass on higher costs of rising claims expenses to customers. This improving profitability will translate into increased tech spending as insurers prioritise innovation, data, AI and automation – but most insurers won’t see immediate, material and direct benefits from AI. AI’s promise of transforming underwriting, claims and customer experience remains untapped, and only a tiny fraction of insurers will harness its full potential by 2025. Tech-driven product innovation such as embedded insurance and usage-based insurance may yield faster results, but long-term AI gains remain on the horizon. Forrester’s principal analyst Indranil Bandyopadhyay reveals what insurance leaders should expect and prepare for in 2025: https://lnkd.in/e5tUXvQR #OpenInsurance #Insurance #EmbeddedInsurance #Insurtech

Specialist personal lines broker Ceta Insurance Ltd has announced a partnership with software solutions provider Open GI to enhance the range of products available on its platform. The collaboration will integrate members of Open GI’s Mobius panel into Ceta’s existing platform via Mobius APIs, providing brokers with access to a broader array of insurance products. “The technical architecture and APIs made it a very easy and a natural fit and has extended our capabilities and products without any disruption for our users,” said James O'Hara, commercial director at Ceta. “Ceta brings main market sophistication to niche markets in its product development, pricing and digital led customer experience.” Neil Hart, Chief Sales Officer at Open GI, said: “We give people access to our network of incredible partners and providers, alongside granular control of their data, user journeys, and customer experience. For Ceta, that’s meant being able to extend their footprint and their digital support for new and existing customers.” https://lnkd.in/eEhK2MiF #OpenInsurance #EmbeddedInsurance #Insurance #Insurtech #Partnership

Aviva, a leading InsurTech provider specialising in life insurance and health-related products, is set to distribute its protection insurance products through NatWest Group, as part of a a five-year partnership with the firm. Aviva protection portfolio distribution director Daren Boys said, “We are delighted that NatWest Group has chosen Aviva to help their customers put vital individual protection cover in place. The Group has a strong digital customer strategy that we are able to complement through our market-leading protection underwriting and pricing capabilities, which harness our comprehensive data science capability. We look forward to collaborating with them and continuing to innovate for their customers, building on the successful partnership they had with AIG Life.” Lloyd Cochrane, head of proposition and protection at NatWest Group, added, “Today’s announcement marks an exciting new phase in our partnership with Aviva. This new ability to offer Aviva’s protection insurance products to our retail banking customers feeds into our wider strategic goal of meeting our customers at their point of need. We look forward to rolling this out across 2025 and working with Aviva to optimise this new service.” https://lnkd.in/eueUCmRp #OpenInsurance #EmbeddedInsurance #Insurance #Insurtech #Partnership

Zurich Insurance has made a strategic investment in Onsi to forge a future-focused cooperation in the employee benefits market. This investment allows Zurich to combine its vast expertise, global presence, and diverse offerings in employee benefits with Onsi’s innovative platform capabilities. Together, they aim to transform employee benefits from traditional protection to a personalized experience that meets the needs of a changing workforce. "This marks a pivotal moment for Onsi as we work together with Zurich to reshape the future of employee benefits. We are poised to create a game-changing experience for employers and their workforce. By creating a more personalized and intuitive approach to benefits, we aim to empower individuals to make informed decisions, enhance their financial resilience, and succeed in the rapidly changing future of work," says Anthony Beilin, CEO of Onsi. Wendy Liu, CEO of Zurich Integrated Benefits & International Life, said: "Complementing Zurich's existing offerings for our corporate customers, this partnership underscores Zurich’s commitment to a human-first approach to employee benefits—one that fosters personalization and empowerment to better protect and support our customers and the workforce to thrive." https://lnkd.in/eCGkFU_g #OpenInsurance #EmbeddedInsurance #Insurance #Insurtech #Partnership

Mayer Marketing Pte Ltd is a distinguished brand for premium home and kitchen appliances in Singapore, recognized for its unwavering focus on quality and innovation. Representing a portfolio of trusted global brands, Mayer serves the evolving needs of modern consumers with products that combine reliability and style. Beyond offering exceptional products, Mayer is committed to delivering a seamless shopping experience, accessible through both online and offline channels, catering to customers’ diverse preferences. In the appliance market, longevity is key; customers expect their purchases to serve them well beyond the standard warranty period. Mayer identified an opportunity to further support their customers by offering extended warranty coverage. This solution aimed to provide customers with additional peace of mind and confidence in their investments. For Mayer, the ideal solution would integrate seamlessly into their existing operations, enhancing their brand value without adding complexity to their processes. "The team has been incredibly supportive and flexible in accommodating our requests. We're excited to see the growing adoption rate of the Anycover extended warranty," said Cheng Yen Chia, D2C Operations Lead at Mayer. https://lnkd.in/eNwJnD33 #OpenInsurance #EmbeddedInsurance #Insurance #Insurtech

ReSource Pro, a leading strategic operations partner to insurance organizations, released a new insurance industry report on the impact of AI in the P&C insurance space. The State of AI in P&C Insurance report examines the role of AI in retail, MGA/ wholesale and carrier markets and explores real ways that those organizations can optimize their business to capture the productivity and innovation promise of AI technology. The study highlights that the future of the P&C insurance industry will be shaped by the successful intersection of AI and human expertise. Other technologies remain poised to amplify opportunities to innovate, including Internet of Things (IoT), embedded insurance, and blockchain. "Our research finds that AI is becoming increasingly integrated with other automation and decision-augmenting technologies," noted ReSource Pro Senior Partner, Mark Breading. "For insurance leaders, the time to act is now. Companies need to strengthen their digital, data ,and operational foundations while developing strategies, experimenting with AI, and exploring their business specific use cases. Taking proactive steps to adopt and integrate AI is essential to staying competitive and helping customers manage tomorrow's risks." "To take advantage of AI, you need a strong foundation and can't lose sight of the details," said Dan Epstein, CEO of ReSource Pro. "By doing the hard work of integrating systems, standardizing workflows, mandating data hygiene and modernizing operations, our insurance clients are well positioned to optimize AI in their end-to-end workflows where it makes the most sense. We're proud to support them with this complexity, so that they can turn AI into a practical tool to enhance their core expertise, their end customer experience, and drive bottom line results with near-and-long-term productivity gains." https://lnkd.in/ewF8kA2w #OpenInsurance #EmbeddedInsurance #Insurance #Insurtech #DigitalInsurance #DigitalTransformation #AI

“InsureMyTesla”, launched for the first time in Turkey in collaboration with Allianz Türkiye, Indeez and sigortaladım.com. This special insurance product, InsureMyTesla motor insurance product also includes coverages such as wall-mounted charging station coverage, protection against high voltage and cyber risks, and on-site charging service which will only be available in Istanbul for now. Allianz Türkiye P&C Retail Insurance Leader Dr. Suat Didari, PhD. stated, “The launch of the InsureMyTesla product is an important step towards achieving our strategic goals. With InsureMyTesla, we enable owners to use their vehicles more safely against risks. In addition, we offer them a digital experience for their traffic policy needs in addition to the motor insurance policy through the InsureMyTesla platform.” Vikas Chhariya, Founder and CEO of Indeez said “We are excited to launch the InsureMyTesla product in Türkiye in collaboration with Allianz Türkiye, and Sigortaladim.com. We’re proud to offer drivers a seamless, digital-first insurance purchase experience and support. This collaboration demonstrates our commitment to be at the forefront of developing Green Mobility – by creating sustainable, technology-driven insurance solutions that benefit our B2B partners and provide a superior customer experience.” Orçun Kızıltepe, sigortaladım.com Deputy General Manager said: “We are glad and excited to be part of InsureMyTesla project developed with Allianz Türkiye collaboration. With our deep expertise in the automotive industry, deep-rooted experience in the insurance sector and strong technological infrastructure, customers will be able to secure their vehicles, themselves and their loved ones with insurance policies offered by Allianz Türkiye and sigortadım.com within the scope of InsureMyTesla. We will continue to provide services to our customers with customized approaches.” https://lnkd.in/eCzjwCEb #OpenInsurance #EmbeddedInsurance #Insurance #Insurtech #Partnership #MotorInsurance