Peak Support

Brain games are great! Not only are they fun, but they can also help enhance your memory and improve your problem-solving skills.💪 Let's test out just how well you do with this question: This runs but does not walk. It has a mouth but never speaks. It has a head but never weeps. It has a bed but never sleeps. What is it? P.S. You can always Google the answer. But where's the fun in that? 🤪

We understand the urgency – quick responses are crucial. Imagine a customer browsing your website, ready to make a purchase, but they have a few questions. They expect answers right away. That's where live chat shines. Explore our new e-book to uncover how live chat not only meets but exceeds these expectations, ensuring seamless customer experiences every time. ⚡️ Instant Responses: No more waiting – solve issues in minutes. 💖 Boost Loyalty: 50%+ of customers stick around for live chat support. 🤖 AI Efficiency: Automate and still keep it personal. 🗣️ Real Conversations: Ditch the email delays and chat naturally. 💰 More Sales: Live chat can bump up your revenue by 6%. Don’t miss out – grab our e-book now and transform your customer support! Link in the comments section. #CustomerSupport #LiveChat #GenZBusiness #EbookDownload

Building an effective player support team is no easy task, especially in the dynamic gaming industry. With 26% of customers abandoning a company after one bad experience, and 92% leaving after three, your player support experience is crucial to your company's reputation and success. Discover how to recruit player support agents who delight customers and drive positive buzz for your brand. Learn essential skills, unique industry challenges, and effective hiring strategies in our latest blog post. Read the full article and get all the tips, link in the comments section. #CustomerSupport #GamingIndustry #Recruitment #PlayerSupport #PeakSupport

On June 19th, 1865, more than 250,000 black slaves were declared free with the final enforcement of the Emancipation Proclamation.🙌🏿 This great moment in American history finally put an end to slavery. Let us always remember Juneteenth's significance and all the valuable lessons it has taught us. Happy Juneteenth everyone! #Juneteenth

This Father’s Day, we’re all about those dad vibes! ✨ Got a fave dad memory? Maybe it’s when he cheered you up after that epic bike fail, nailed the awkward dad dance at your sweet 16, or cried like a proud baby at your graduation. Whatever it is, we know it’s pure gold! 🥇 Show your dad some major love today—tell him how much he means to you and hit him with the biggest bear hug. 🐻❤️ Shoutout to all the rad dads out there, especially the legends at Peak Support, including our very own CEO, Jonathan Steiman. Happy Father’s Day! 👨👧👦 #DadGoals #FathersDayFeels

In celebration of Pride Month, we are sharing our Pride playlist that’s full of iconic songs sung by talented LGBTQ+ artists and allies.🌈 Let your hair down (figuratively or literally) and dance to the classics like Gloria Gaynor’s “I Will Survive”, Dianna Ross’ “I’m Coming Out”, ABBA’s “Dancing Queen”, and Madonna’s “Vogue”. Or be inspired by uplifting ballads like Christina Aguilera’s “Beautiful”, July Garland’s “Over the Rainbow”, and Cyndi Lauper’s “True Colors”.🦄 What songs do you listen to for Pride Month? Share them with us in the comments. Happy Pride Month!❤️🧡💛💚💙💜 #Pride #PrideMonth https://lnkd.in/gKsJmHUD

"The confidence I gained at work spilled over into my personal life. I became more assertive, more sure of myself. My daughter noticed the change too. She saw a mom who was happy and fulfilled, someone who balanced work and home life with grace. I became her role model, showing her that with hard work and determination, anything is possible. Reflecting on my journey – I realized that Peak Support is my steppingstone to a better life. The skills I gained, the experiences I had, and the people I met along the way all contributed to this incredible journey. My job wasn't just a way to make a living—it was a journey of growth, happiness, and endless possibilities. And for that, I'll always be grateful. As I look ahead, I'm hopeful that my journey can be a source of inspiration for others." As Oscar Wilde once remarked, "Children begin by loving their parents; as they grow older, they judge them; sometimes they forgive them." Yet, when the narrative transforms into one of inspiration, with a child weaving a thread of hope toward a radiant future, it becomes a tale worthy of celebration and dissemination. Congratulations to our grand prize winner of the Peak Support Short Story Writing contest, Johannah M. Moreno. Read her winning story, link in the comments section. #PeakSupportTurns9 #HappyBirthdayPearkSupport

Want to keep your customers thrilled this year? Build an epic self-service experience! Surveys and research consistently show that customers overwhelmingly prefer being able to solve issues on their own.. Your customers want to handle things themselves. From help centers to savvy chatbots, self-service is the future. Check out how Hilton and Sun Country Airlines are nailing it with their innovative approaches. Ready to up your customer service game? Dive into our latest blog for tips on creating self-service solutions that your customers will actually love. #CustomerExperience #SelfService #CustomerSupport #CX #AI #Chatbots

🚀 Start gearing up for Black Friday success now! Get ahead of the game for Black Friday 2024 with our exclusive masterclass! 📅 Save the Date: June 26, 2024, at 1 PM ET Our mission? Ensure every holiday interaction with your customers is merry and bright! Elevate your customer support game this holiday season and watch your revenue skyrocket! Don’t miss this opportunity – secure your spot now! What's on the agenda? ✨ Jumpstart your Black Friday 2024 prep pronto ✨ Unveil the top 3 secrets for legendary holiday deal marketing ✨ Nail demand forecasting with 5 must-ask questions and how to handle surprises ✨ Ramp up your support squad for peak season – no sweat required ✨ Turn seasonal support agents into holiday superheroes ✨ Tech tips and AI hacks to trim costs and boost profits this holiday season Learn from our speakers: 🎤 Zach Goldstein: A finance pro turned entrepreneur and the visionary founder of Public Rec, a leisure apparel brand redefining comfort and style. 🎤 Ben Segal: a seasoned customer experience (CX) professional with over a decade of experience in the sports, entertainment, and tech startup sectors. Currently, as the Chief Experience Officer at Create CX, he oversees strategic customer interactions, drives innovation in service delivery, and integrates AI and automation to enhance efficiency. 🎤 Hannah Clark Steiman: President of Peak Support, a BPO company specializing in building exceptional customer support teams for ecommerce and beyond. Learn from the pros and sleigh the competition! Sign up now! https://hubs.ly/Q02By6_V0 #BlackFridaySale #ecommerce #cx #customersupport

🚨 Proud moment alert! 🚨 Our QA score is rocking a 95% average across our clients. Quality isn’t just a goal; it’s our vibe. It takes effort and focus, definitely doable. #PeakSupport #NextLevelCS #BPOGameStrong #QualityGoals