Center for Health Care Transformation and Innovation @ Penn Medicine

Thinking about collaborating with a company on a research project? In this Q&A, M. Kit Delgado shares his perspective from the Nudge Unit's partnership with Progressive Insurance and Cambridge Mobile Telematics, which allowed them to test behavioral interventions to promote safer driving.

CHTI has two Penn Medicine Awards of Excellence winners this year! ⭐ Raina Merchant, our executive director, received the 2024 Arthur K. Asbury Outstanding Faculty Mentor Award. "She has enriched countless careers through her inspiring counsel, dedication to fostering diversity, and innovative approaches to mentorship that empower the next generation of health services researchers." ⭐ Michael Harhay, Nudge Unit's director of statistical evaluation, received the Marjorie A. Bowman New Investigator Research Award. "His exceptional ability to develop and implement cutting-edge statistical frameworks, coupled with his dedication as an educator and collaborator, has positioned him as a leading figure in the health evaluation sciences, significantly transforming approaches to care for critically and seriously ill patients." Congratulations! We are grateful to have Dr. Merchant, Dr. Harhay, and many more superstars on our team leading us and furthering our work to reimagine health and health care delivery. Read more the full announcement from the Perelman School of Medicine's Office of the Dean: https://lnkd.in/egQq9wcT

How has the patient experience of U.S. health care facilities changed since the onset of the COVID-19 pandemic? An analysis of nearly 1.5 million Yelp reviews of health care facilities found that the percentage of positive reviews dropped significantly after the COVID-19 pandemic (~54% before vs. ~50% after March 31, 2020). The study also uncovered differences among communities: Rural facilities had larger declines than urban ones, and communities with higher proportions of Black or white residents were more affected than areas with higher proportions of Hispanic residents. The authors write: "The reduction in positive reviews across many facilities post-COVID suggests a need for increased attention to patient experience, especially during public health emergencies. The heterogeneity in review patterns across facility types and demographic variables indicates that targeted interventions may be needed to address specific issues faced by different communities and health care services." The study was led by Neil S. The team included CHTI's Anish Agarwal, Sharath Chandra Guntuku, Lauren Southwick, Raina Merchant, and Arthur P. Pelullo, MS, MA. Read the Penn Medicine news release: https://lnkd.in/gE_YCcsK Read the article on JAMA Network Open: https://lnkd.in/gafz-bwV

Last month, Leonard Davis Institute of Health Economics (Penn LDI) and the Wharton Healthcare Analytics Lab gathered national experts for a conference exploring the use of large language models to advance health care. Gary Weissman, a faculty advisor for CHTI's Core for Precision Resource Utilization, moderated a panel on how federal regulations relate to #LLMs. He noted the lack of evidence around actual and potential harms around the use of AI systems in the health care space. Read more about the panel discussion and the event recap for "(Re)Writing the Future of Health Care With Generative AI" on the Penn LDI blog: https://lnkd.in/gzbKYMNv

Calling RCT enthusiasts: This Friday, Nov. 15, at 1 PM ET, join M. Kit Delgado and the NIH Pragmatic Trials Collaboratory for a webinar delving into a pragmatic trial the Nudge Unit conducted that tested smartphone-based nudges to reduce distracted driving. Webinar link: https://lnkd.in/gWY2y6sR

Anuja Dokras and the team at Penn Medicine's Women’s Health Center for Clinical Innovation (WHCCI) have implemented an array of amazing programs in areas such as fertility, prenatal, postpartum, and postoperative care – and CHTI has been privileged to partner on many of them. 🙌 Listen to Dr. Dokras discuss the WHCCI and its portfolio on Penn Medicine's Physician Interviews podcast (transcript available): https://lnkd.in/eBjVDuVF Dr. Dokras was also featured in our Innovator Spotlight blog series! You can read the post here: https://lnkd.in/eesUn3pu Congrats to the WHCCI team – Emily Seltzer, Nick Bailey, BSN, RN, Caitlin Martinez, MBA – and collaborators on the Center's third anniversary!

Last month, the Center for Health Incentives and Behavioral Economics gathered for the annual Roybal Retreat. Many CHTI-ers were in attendance to present research and to meet and learn from CHIBE affiliates. (The Nudge Unit, Way to Health, and the Population Health Lab are all among CHIBE's "family of programs.") Read about the retreat and see more photos on the CHIBE blog: https://lnkd.in/eyXQeTXJ 📸 by Hoag Levins

Missed this year's Nudges in Health Care Symposium? We've got you covered! Dive into our latest blog post to learn about insights and strategies shared by clinicians, leaders, and researchers applying behavioral science to enhance health care. You can also view symposium photos, watch recordings, and read reflections on the event from Nudge Unit staff! 📷 📺 💬 Blog post link: https://lnkd.in/eciztYv6 #NudgeSymp24 #BehavioralScience #HealthCareInnovation

Along with boosting clinical measures, some quality improvement efforts yield economic benefits, according to a panel session at the American College of Surgeons Clinical Congress last month. Rachel Kelz, director of CHTI's Core for Precision Resource Utilization (CPRU), who served on the panel, spoke about leveraging AI to achieve this double enhancement. “We have to find a way to use technology to extend ourselves beyond what we are being asked to do,” Kelz said. She shared examples from the CPRU portfolio including ambient listening technology for creating clinical notes and operating room schedule optimization. Read more about the panel on the ACS website: https://lnkd.in/eMe4QiTG

The Center for Health Justice is hiring! We're looking for: Deeply Rooted Community Engagement Coordinator: Deeply Rooted is our community-academic collaborative that partners with communities in West & Southwest Philadelphia to leverage the healing power of nature to improve health. The CEC will serve as a connection point for residents within the Deeply Rooted Collaborative network, including resident engagement through programming, educational materials, and youth engagement. https://lnkd.in/eYWXdeQz Director of Health Justice Transformation: HJT is our new portfolio focused on improving health systems operations to advance equitable health outcomes. We're looking for someone who is passionate and knowledgeable about the health and wellbeing of Black, Brown, and other people and communities harmed by structural inequities; has demonstrated experience and skill in leading organizational change efforts, particularly related to health justice; has understanding of innovation principles and design thinking; has experience leading effective and diverse teams; and can toggle effortlessly between strategic thinking and detailed implementation. https://lnkd.in/eDJXJbdn