AI and knowledge management go hand in hand, but only if it's approached right. Perdix now integrates its powerful content management capabilities with a customizable Chat feature, so you can: - create multiple chatbots based on specific content, which become experts for your team to interact with - host multiple chatbots, so users can pick the right expert for their question - assign chatbots to specific roles, so only certain functions see certain chatbots - get right to source material with Citations, enabling exact answers and acting like a more intelligent, natural language search Give it a try today!
Perdix Knowledge Management
Software Development
Austin, TX 63 followers
You create some amazing assets. We make sure your team can use them.
About us
Perdix started as a one-off solution for a client in the call center space to streamline training and help them digitize their agents' hard copy manuals and reference documents - which were covered in sticky notes and highlighter. Our software platform digitized the reference tools that these agents used every day and opened up multiple opportunities for efficiency and impact on KPIs during their daily calls with customers. Perdix has since grown into a full-scale knowledge management platform to help companies manage information, create a single source of truth with version management, and manage teams. We bring your company's knowledge seekers and knowledge managers together to ensure the right information is accessible at the right team member's fingertips, right when they need it.
- Website
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http://www.perdix.us
External link for Perdix Knowledge Management
- Industry
- Software Development
- Company size
- 2-10 employees
- Headquarters
- Austin, TX
- Type
- Privately Held
- Founded
- 2019
- Specialties
- KMS, KB, Knowledge Management, DAM, KPIs, Software, and SaaS
Products
Perdix Knowledge Management Software
Knowledge Management Software
Perdix has created a customizable, yet simple, knowledge management platform for operations and customer support teams of all types. We specialize in service industries and use cases that have more complex requirements for services and addressing customer inquiries and issues.
Locations
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Primary
Austin, TX 78746, US
Employees at Perdix Knowledge Management
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John Curtis, CSM, CSPO
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Kyle Strickland
Founder & startup marketer || Early stage go-to-market strategy & branding || INDIVISIBLE | CLEARWINGS | PERDIX | M37
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Brook Hurst
Messaging Specialist at Perdix Knowledge Management
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Benjamin Crooks
Consulting and Fractional Sales Executive | Head Events Manager & Consultant @ M37 Ventures | Sales Growth @ Perdix KMS
Updates
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Great week so far at Insurtech Insights in NYC! The team has met a lot of great innovators and change makers in the insurance world. Excited to become more a part of the insurance ecosystem and solve problems identified at the many sessions presented by folks this week. #insurance #startup #knowledgemanagement #insurtechinsights24
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The Perdix team will be attending Insurtech Insights next week in New York City! We're looking forward to learning a lot more about the industry for which our software was developed in the first place. We look forward to seeing you there! #conference #insurtech #insurance
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Training is a key component of getting results from most tools, and that especially goes for knowledge management! With a good KM platform, training becomes easier. Read our new post about it here in relation to a recent customer interaction: https://lnkd.in/dik3jXjq
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Perdix Knowledge Management reposted this
The team at Perdix Knowledge Management has developed an insanely cool application leveraging LLMs like OpenAI powered by our unique knowledge management platform, and we're looking for people to test it out! Here's the value prop – reduce training and enhance or even speed up interactions with partners and customers. We make this happen through Perdix Chat, which allows our customers to create individual bots on trained on specific knowledge. It's like creating a pro that can answer all the questions your team might ask you or their manager, and it's lightning fast and accurate. We have used it ourselves to respond to RFPs querying the documents and getting insight and quick answers, analyze policies to see if something is covered, operationalize our KB to make it easier to get started, and more. Now we want others to start trying it out! If you're willing to put it to the test, we are offering a trial period for free. Give us one month of a strong use case and we'll give you free access for three months after that, and you get the whole knowledge base as well to trial for one month. Our tool is quite differentiated from the other solutions in the market today. Perdix Chat is not: - Enterprise search. This is not a one-size fits all AI plugin that connects to your sea of unfiltered information and tries to help you find needles in the haystack of data. That is not effective in our experience! - Generic ChatGPT plugin. This is not just a public GPT interface - we can leverage different language models and have built a vector infrastructure around the chat model to structure your content and serve the user with the best content and insight, linking directly to the content (and the content only!). Check it out yourself - we connected a bot to our support material at support.perdix.us (bottom right hand side). #startup #freetrial #AI #enterpriseAI