Posh

Managing AI just got easier with the Posh Portal—a unified platform that simplifies AI deployment, training, and performance monitoring. Financial institutions can now manage conversational AI solutions seamlessly, all from one centralized dashboard. Streamline your AI strategy and focus on delivering exceptional customer experiences. https://hubs.ly/Q02T5L9Y0 #ConversationalAI #AIManagement #Banking #Fintech #Innovation

Innovating with AI in banking means balancing cutting-edge technology and regulatory compliance. By prioritizing responsible AI practices, financial institutions can drive growth while protecting customer trust and meeting regulatory requirements. It’s about innovating smartly, not just quickly. https://hubs.ly/Q02T5NTf0 #AI #Innovation #Compliance #Banking #ResponsibleAI

Thank you to everyone who attended our webinar, where we highlighted our latest Voice Assistant features. We demonstrated authentic, human-like interactions, seamless banking integrations, AI-driven control and customization, and much more. Check out the live demo: https://hubs.ly/Q02Y_cQ-0 Plus, a special thanks to our guest speakers, Kristy D'Imperio and Melodie Myers, for their valuable contributions! “Working with Posh has been a game-changer. I see AI demos all the time, with companies showcasing their flashiest features, but the challenge is knowing what questions to ask if you’re new to AI. Since partnering with Posh, I’ve gained invaluable knowledge and expanded my toolkit. Now, I know the right questions to ask, and quite frankly, many other companies simply aren’t equipped to answer them. For me, Posh consistently stands out as the top choice—a true one-stop shop.” – Melodie Myers, Camden National Bank #PoshAI #VoiceAI #Webinar #CustomerExperience #ContactCenters #AI #Innovation

Deciding whether to build or buy an AI solution is a crucial step for financial institutions. While building offers customization, buying provides speed and proven results. Weighing the pros and cons can help align the decision with your organization’s goals and resources for optimal AI adoption. https://hubs.ly/Q02WQPGr0 #AI #BuildOrBuy #Banking #Fintech #Innovation

Forbes has just released the top 10 banking trends set to shape the industry in 2025. Coming in at #2 on the list of key trends: Chatbots and AI Assistants in Customer Service. https://hubs.ly/Q02YFsZj0 As we move into 2025, autonomous chatbots and AI assistants are becoming indispensable in customer service. Banks and credit unions must embrace this technology to enhance customer satisfaction and stay ahead in a rapidly changing landscape. This is where Posh AI can help position your organization for success by delivering next-level, AI-driven customer interactions. With the ability to handle complex tasks and offer proactive, personalized support, Posh AI enables seamless customer experiences that will set your business apart in 2025. Learn more about our bank-savvy AI solutions here: https://hubs.ly/Q02YFMTY0 #AI #CustomerService #Innovation #FutureOfBanking #Forbes #PoshAI

✨ Don’t miss the live unveiling of Posh’s most sophisticated Voice AI to date! ✨ Join us this Wednesday, November 20th, for an exclusive session featuring financial leaders from AmeriCU Credit Union and Camden National Bank who are already reaping the benefits of our tailored Voice AI solutions. Kristy D'Imperio and Melodie Myers will engage in speed rounds, diving into the value these innovations bring and the excitement surrounding new features like enhanced speech-to-text, earcons, and NexGen voices. Get ready to learn how to position your contact center for excellence with Posh’s state-of-the-art Voice AI innovations. 🚀 🔗 Save your spot now: https://hubs.ly/Q02Yz52K0 #VoiceAI #Innovation #ContactCenterExcellence #PoshAI #CuttingEdgeTech

🚀 Modern banking is evolving—and so should your search capabilities! AI-powered search unlocks faster, more intuitive interactions, helping banks offer smarter service and a seamless customer experience. Explore the benefits in our new blog! https://hubs.ly/Q02WRjGb0 #AI #Banking #DigitalBanking #FutureOfFinance

I recently saw this headline from another company to introduce a new product. ▶️ "Copilot agents are AI assistants that can optimize processes and enhance productivity." It triggered me. We all know the hype lexicon has decreed, ▶️ "Assistants" augment work... ▶️ "Copilots" help make decisions... ▶️ "Agents" run autonomously... ...right? Something like that 🤷 But then, what does the phrase, "Copilot agents are AI assistants..." mean? 😵💫 Raise your hand if the AI buzzwords are getting annoying. 🙋 -- A fellow Poshie said it best, "Pedantic marketing speak leads to an avoidance of nuanced conversation." I agree. At Posh, we pride ourselves in parsing through the AI noise. Tune in to our webinar next week, where I'll get real about what our products do. And we'll keep the buzzwords out of it! 🔗 https://hubs.ly/Q02Y3K4r0

The rise of AI is transforming the financial industry, but are institutions adopting it responsibly? During our recent Posh Conversations 2024 webinar, we explored how to balance AI innovation with ethical standards and long-term trust. Learn how to stay ahead of market pressures while maintaining integrity. https://hubs.ly/Q02YclC40 #AI #EthicalAI #Innovation #Fintech #BankingTransformation

🌟 Webinar Alert: Transforming Contact Centers – Harnessing the Power of Posh's Advanced Voice AI 🌟 Credit unions and banks: are you looking for a seamless way to elevate your customer experience while staying aligned with the latest CFPB guidance? In this exclusive session, hear directly from financial institution leaders on how they’re leveraging Posh AI to navigate regulatory challenges and transform contact centers. Learn how Posh is redefining the customer experience with a "North Star" approach that goes beyond mere containment to genuinely enhance satisfaction and engagement. What you’ll gain: 🔎 Insights into CFPB guidance and avoiding “doom loops” with a focus on customer-first AI solutions. 👀 Exclusive look at how Posh's latest Voice AI brings intelligent, human-like interactions to your contact center fostering genuine connections. ✨ Centralized Knowledge Management in Posh Portal, designed to empower teams and optimize every interaction. Don’t miss this opportunity to see how Posh’s Voice AI can become a transformative asset for your contact center. Register today and take the next step in redefining customer engagement! 🔗 https://hubs.ly/Q02Y3K4r0 #BankingInnovation #VoiceAI #ContactCenters #Webinar #CFPB