Propelix

Yesterday, Jerry's VP of Product & Partnerships Neima Shahidy spoke at #ITCVegas alongside fellow insurance leaders from Liberty Mutual Insurance, Apollo/Excellent Insurance and American Family Insurance. The panel of category innovators talked about how they are leveraging AI today, tapping their own and 3rd party resources, as well as their expectations for the future. Thank you Dan Perry, CPCU, Richard Asprey and Ryann Foelker for sharing your insights on this panel. If you are interested in learning more about Jerry's GenerativeAI virtual agent system, and the solution we developed for other businesses like ours, Propelix, please reach out! #GenerativeAI #customerexperience

Today at #ITCVegas our Jerry team will present on the GenerativeAI virtual agent system built to enable human agents to offer exceptional customer experience. The Propelix team will be there too. If you are interested in learning more, we would love to talk about your business needs and how our LLM prompt management solution can help. DM us to meet up or find John Spottiswood there. We hope to see you today, Wednesday 10/16, at 2:00 pm PT in Ballroom L. #GenerativeAI #AlIincustomerexperience

It is Day 1 of #ITCVegas and the Jerry team is on the ground! VP of Product & Partnerships Neima Shahidy, VP of Insurance Operations Joshua Damico and COO John Spottiswood are walking the floor today, excited to connect with tech-forward carriers. Mark your calendar for tomorrow (10/16) at 2:00 PM in Ballroom L. Neima will join fellow insurance innovators for a panel about providing exceptional customer experience by tapping GenAI to enable human agents. Will we see you there?

For those of you developing with or on top of LLMs, I thought this article was extremely useful. It captures a lot of our own learnings at Propelix and has a few new insights that we are going to investigate. Worth reading and sharing with your teams! https://lnkd.in/geetKAhu

I hope that everyone had an amazing long holiday weekend and this week is off to a great start! I wanted to let all of you know that we just posted another brand new episode of The CXChronicles Podcast, recorded live from Customer Contact Week in Las Vegas at the Ceasar's Entertainment Forum a few weeks ago. In CXCP #234 we welcomed John Spottiswood, Chief Operating & Data Officer at Jerry based in Palo Alto, CA. John chats through his experiences working on The Four CX Pillars: Team, Tools, Process & Feedback throughout his own career + shares a ton of different tips & tricks that him and his team at Jerry focus on regularly to build world class customer & employee experiences as they scale their business into the future. Huge thanks to John, Alessandra D'Addario and our friends over at The Pollack Group & Customer Management Practice for making this episode happen. Tune into your favorite podcast player today to listen to this episode -- this is one of our best ones to date folks! #cx #customerexperience #customersuccess #podcast #carownership

Transform customer service with generative AI! Watch John Spottiswood demo Propelix on 'Demo' for optimized responses and improved accuracy. Don't miss this episode! Watch more videos on YouTube: https://lnkd.in/gFf9-_gj #Demo #GenAI #generativeAI Keith Shaw Ellen Fanning

Are you attending the Reuters Future of Insurance USA conference in Chicago next week? Catch Jerry COO John Spottiswood on the red stage at 3:05 PM local time on Wednesday 5/15. He will talk about leveraging AI to deliver amazing customer service and present a live demo of our Propelix technology. DM us if you are interested in meeting with John during the conference. We hope to see you there! #FOIUSA #insuranceinnovation #speaker #AIininsurance

This video is for business leaders operating in complex, highly regulated industries that are looking to improve customer experience. Last week, Keith Shaw invited Jerry COO John Spottiswood on the CIO Online DEMO series to talk about Propelix. John showed the AI-powered solution in action and pulled back the curtain on how the tech works. Thanks for having us on the show, Keith! #aisolution #customerexperience #aiininsurance

John Spottiswood, the President of Propelix, gave a demonstration of our AI-powered #voicebot to Keith Shaw, host of the DEMO series. John showcased how Propelix helps businesses in complex industries build, test and control personalized virtual agents to deliver improved customer service. Keep an eye out for the full video coming out Tuesday, April 16. CIO Online Foundry #AI #generativeai #aichatbot #customerservice

Jerry's use of Propelix's chatbot was mentioned among other solutions that leverage generative AI to positively impact business. With Propelix's LLM powered chatbot Jerry has improved their customer service speed, enabled scalability, and brought $4 million in annualized savings. Read more below about Jerry's success with Propelix and the AI efforts of other innovators. To learn more about how Propelix can help your company check out propelix.ai. #generativeai #customerservice #innovation