RelateCare is a patient engagement solutions organization that specializes in patient access and clinical communication solutions.
RelateCare began as a joint venture in 2013 between Rigneydolphin, a leading Irish based contact center company with over 25 years contact center experience and the Cleveland Clinic U.S., following a relationship which began in 2009. By combining Rigneydolphin’s excellence in contact center management and Cleveland Clinic’s expertise in healthcare delivery the company was formed to help healthcare organizations provide bespoke contact center solutions including appointment scheduling, authorizations, refferals, patient outreach, nurse triage and post discharge call back programs from their patient coordination centers in Cleveland, and Waterford, Ireland. For more information visit www.relatecare.com.
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Industry
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Outsourcing and Offshoring Consulting
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Company size
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501-1,000 employees
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Headquarters
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Cleveland, Ohio
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Type
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Privately Held
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Founded
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2013
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Specialties
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Healthcare Contact Center Design and Outsourcing, Workforce Optimization, Centralized Appointment Scheduling, Patient Access Stratagies, Healthcare Consulting, Nurse Triage, Post Discharge Programs, Smoking Cessation Program, Clinical and Wellness Programs, Authorizations, Referrals, Contact Center, Chronic Disease Management, Nurse Triage, Call Center, Patient Engagement, Outbound Calling, Appointment Scheduling, Healthcare Contact Center, Contact Center Centralization, Call Center Consulting, and Vaccination Scheduling