Servion Global Solutions

Servion Global Solutions

IT Services and IT Consulting

Princeton, New Jersey 225,934 followers

Trusted by customer-centric brands to design, build, run, and optimize Contact Centers and Customer Experience solutions

About us

Servion, a specialist CX Solutions provider, is dedicated to helping businesses with customer and employee-centric solutions to elevate their CX and EX. Servion leverages cutting-edge AI and cloud technologies to significantly improve customer interactions. We are a consulting-led, vendor-agnostic global system integrator, Servion helps design, build, operate and optimize CX, by leveraging existing infrastructure and introducing our cutting-edge AI and cloud technologies, where it makes sense. We have helped over 600 enterprises migrate their contact centers to the cloud, seamlessly implement AI in CX, integrate their business applications and optimized 24x7 managed services. We specialize in environments where risk and compliance are critical, and the infrastructure is complex. We want to establish long term relationships with our clients and helping them continuously improve, that is why our client NPS is over 80!

Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Headquarters
Princeton, New Jersey
Type
Privately Held
Founded
1995
Specialties
Contact Center Optimization, Customer Interaction Management, Managed Services, Predictive Self Service, Product Engineering And Development, Work Force Optimisation, Cloud contact center, Intelligent Virtual Assistants, Customer experience, CX Advisory Services, Artificial Intelligence, and Conversational AI

Locations

  • Primary

    3 Independence Way

    Ste. 304

    Princeton, New Jersey 08054, US

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  • 4/600, 7th Street

    Dr. VSI Estate Phase 2

    Thiruvanmiyur, Chennai 600 041, IN

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  • 200 Brook Drive, Green Park

    Reading

    Berkshire, RG2 6UB, GB

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  • Executive Suite Y1 - 50

    PO Box 8722, SAIF Zone

    Sharjah, AE

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  • Blk 750A, #07-18 & 20

    Technopark @ Chai Chee

    Singapore, Singapore 469 001, US

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Funding

Servion Global Solutions 2 total rounds

Last Round

Private equity

US$ 74.0M

Investors

Everstone
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