Synapse Software

At #smworld (HDI’s Service Management World) this week! If you’re here too, find me in the conference app or on the Expo Hall floor and let’s connect!

Curious what we’re working on for 2025? As it turns out, we have a video for that now! And if you’re in Orlando for Service Management World, you can get an in-person (and updated) demo! Tame your incoming email! | A sneak peek at what's next for Synapse Software, building on Cortex https://lnkd.in/gR2HYT8R

We'll be at Service Management World from Nov. 19th through the 21st (attending, but we won't have our own booth). If you want to meet us (in person!) to talk about Cortex, book some time with us here: https://lnkd.in/ggh6gRMj #smworld #servicemanagementworld

This past weekend, Brian Parks and Synapse Software participated in a pitch competition held by Bellingham Angel Investors, pitching some of the work we’ve been doing to go above and beyond just the work we’ve been doing with Cortex. Code-named “Slingshot”, we’re working on a platform that will automate business processes in ways that allow even the least technical members of your team to have full transparency into exactly what’s going on. It was a great event — an amazing opportunity to see the innovative projects that are growing right here in WHATCOM COUNTY — and we were proud to represent City of Lynden WA. https://lnkd.in/gvYF_JXB

Sometimes you just want to see the raw field values (like when you’re troubleshooting an issue). Current Object Values Viewer | Supporting our Support Team | Cortex | The future of Cherwell https://lnkd.in/gsz-vuu7

It's been one year since Ivanti announced the end of life for Cherwell Software's Cherwell Service Management. So we did a video looking back at the past year and how far we've come with Cortex. #cherwell #itsm

With Cortex 1.6 imminent, we thought it was time for a full demo of everything you can do in Cortex to access all of your historical Cherwell data. Cortex End-to-end Demo | Cortex 1.6 | The future of Cherwell https://lnkd.in/gG97PknJ Cherwell Software #cherwellservicemanagement #itsm

Do your One-Steps look like this? Make sense of them (especially after moving off of Cherwell) with the latest feature from Synapse Software‘s Cortex. Link to a demo video in the comments. Cherwell Software #cherwell #itsm

We’ve had some requests for Cortex to show the details of how a Cherwell system was built out, starting with “what did that One Step do again?” That’s what this week’s video is about. Coming soon to Cortex 1.6! One Step (details) in Cortex | The future of Cherwell https://lnkd.in/gaiMPgCd

This past week, our video showed how you can install and configure Cortex in LESS THAN FIFTEEN MINUTES. That’s right, you can go from a database backup of all your Cherwell data to being able to see it all in the forms you’re used to in the time you’re waiting for a pot of coffee to brew! Install and configure Cortex in 15 minutes | Cortex | The future of Cherwell https://lnkd.in/gzFkNX7A