TalentPop

CXplained welcomes the New Year with exclusive interviews featuring the E-Commerce founders and CX leaders who are shaping the future of customer experience 🚀 Find out more about… 🏠 Annie Stimson, CX Director at Revival, Shares The Importance Of Fostering Cross-Departmental Collaboration Link: https://lnkd.in/dsJMG5hD 👕 Jannik Wiggers, E-Commerce and Customer Service Manager at LAKOR, And His Empathy-Driven Strategy Link: https://lnkd.in/dHGTGvUX 🐶 Jeremy Canade, Co-Founder of Fable, Is Convinced You Should Invest In CX For Long-Term Loyalty Link: https://lnkd.in/ditAzFtH 👗 Nyakio Grieco, Co-Founder of Thirteen Lune and Founder of Relevant, Encourages Community And Meaningful Discovery Link: https://lnkd.in/dutsdHf3 Want to share your CX journey and insights with the CXplained audience? Let’s talk! Simply leave a comment 😃

In the latest CXplained Newsletter, we spotlight E-Commerce leaders pushing boundaries in customer experience and leadership. This is what they shared… 🔥 Dans Rozentāls, Customer Success Team Manager at Printful, Uses AI To Supplement Not Replace Human Interaction Link: https://lnkd.in/g-d_64GM 🔥 Marie-Prune de Batz, Performance Marketing & Merchandising Director at Adore Me, Fosters a Customer-Centric Culture Link: https://lnkd.in/d8652J9k 🔥 Lorin Torres, Customer Success Manager and Recruiting Manager at COAST Products, Believes in Authenticity In Client Service Link: https://lnkd.in/dQq2CW7K 🔥 Annalisa Micalizzi, PMI-CAPM, CSM Micalizzi, Head of Customer Care at ALOHAS, Utilizes Automation Thoughtfully Link: https://lnkd.in/dYsGUivZ Are you interested in being interviewed for CXplained and sharing your own CX thoughts? Simply leave a comment 😃

🎉 Celebrating Excellence at TalentPop! 🎉 At our 2024 HQ Holiday Party, we had the honor of recognizing some truly incredible team members who went above and beyond this year. 🏆 ✨ Jacob Payette – Culture Award "Jacob’s positive energy and commitment to building strong relationships across teams have truly elevated our workplace culture. He’s the embodiment of what it means to lead by example." 🌟 David Noller – Rising Star Award "David has blown us away with his ability to adapt, grow, and excel. In such a short time, he’s made a major impact – and we know this is just the beginning!" 🐛 Vanessa Luong – Worm of the Year Award "Vanessa's relentless drive and work ethic are unmatched. She’s always the first to jump into a challenge, proving that consistent effort leads to big wins." 🧭 Kristina Fetter – Leadership Award "Kristina’s leadership has been a guiding light for her team. She inspires confidence, encourages growth, and ensures everyone feels empowered to succeed." ⚽ Omar Abdulla – GO(AL) Getter Award "Omar sets ambitious goals – and then smashes them! His results-driven approach and determination have set a standard for us all to follow." 🏆 Michelle Smith – TalentPop MVP Award "Michelle has been the heart of so many of our wins this year. Her dedication, innovation, and unwavering support for the team make her truly irreplaceable." To our winners – your dedication, hard work, and leadership inspire us all. Thank you for being such an essential part of TalentPop's journey! 🚀 Here’s to an even brighter 2024. Let’s keep raising the bar together! #TalentPop #Teamwork #EmployeeRecognition #HolidayAwards #Leadership

Join us tomorrow for DTCX: CX in 2025: What Will Change & What Will Stay the Same. It's a must-attend webinar for E-Commerce leaders hoping to gain actionable insights into future-proofing CX strategies. Hear from Michelle Smith, TalentPop’s Director of Client Experience, and experts from Gorgias, Justuno, Daasity, and Consio as they dive into: ✅ Emerging CX trends for 2025 ✅ Timeless strategies that still drive success ✅ How to balance innovation and consistency for an exceptional customer journey Details: 📅 December 18, 2024 | ⏰ 11 AM PST | 🌐 Virtual RSVP link in the comments! ⬇️ ⬇️ ⬇️

Now that BFCM is over, we’re pulling the data to give you the insights you need to Win Q5. We’re going to deep dive with experts from Redo, Triple Whale,  KnoCommerce, Staytuned, and Open Late Collective to recap learnings from BFCM and give you tactics to win Q5. When: December 11 @ 11am MST Where: RSVP for the webinar here: https://lnkd.in/g7n-tMFE See you there!

Cheers to our remarkable TalentPop team for your well-deserved promotions this November! 👏 Your growth and dedication have made a significant impact on our remote team, and we’re excited to see how you will continue to shine in your new roles. 🚀 Keep up the fantastic work—your futures are bright, and we’re proud to have you on our team! 🌟

🌟 A big congratulations to Aedan Walch Flores on the promotion to Customer Success Manager II! 🌟 It’s been amazing watching your growth and the impact you’ve made at TalentPop. Your talent, hard work, and vision are unmatched, and I can’t wait to see what you'll accomplish next! Keep leading the way and crushing it! 🚀

CXplained Newsletter recently interviewed top E-Commerce customer service leaders and founders to learn how they stay ahead in customer experience 🏆 Find out more about… ⚡ Why Courtney Toll, Co-Founder of Nori, Inc., Leverages Customer Feedback to Guide Product Development Link: https://lnkd.in/dZ9QMiqs ⚡ How Nicole Jackson, Head of Customer Support at HERA Clothing, Prioritizes Customer Needs Over Everything Else Link: https://lnkd.in/d3DepwTq ⚡ Why Colin McIntosh, Founder of Sheets & Giggles, Wants You to Consider a Subscription Model Link: https://lnkd.in/dYnwKFkk ⚡ How Aisha Chottani, Founder of Moment | Drink Your Meditation, Proactively Plans For Peak Seasons Link: https://lnkd.in/dS-8fGBA Want to be interviewed for CXplained and share your own CX insights?🎙️Simply leave a comment!

🎉 Cheers to Jack Wasserman for your well-deserved promotion to Customer Success Manager II! 🎉 It’s been inspiring watching your growth and the impact you’ve made here at TalentPop. Your talent, hard work, and vision are unmatched, and I can’t wait to see what you'll accomplish next! Wishing you all the best as you continue to make waves! 🌊

🚀 A huge shoutout to our talented team members who received promotions in the month of October! 🎉 Your hard work, passion, and commitment have been inspiring, and this recognition is well-deserved! At TalentPop, we celebrate each step forward in our journey together. Let’s give a round of applause to our promoted team members as they embark on exciting new roles! 👏