The Alternative Board (Worldwide)

With a competitive landscape and rising customer expectations, delivering a memorable and seamless customer experience (CX) has become essential for any business wanting to retain loyal clients. But for business owners and entrepreneurs, building an exceptional CX strategy often comes with real challenges. What would you say is the biggest hurdle in delivering a top-tier customer experience? Knowing where your biggest CX challenges lie is the first step to tackling them strategically. Let's start a conversation in the comments below, feel free to share what’s helped you address these obstacles! #TABboards #CustomerExperience #BusinessChallenges #CXStrategy

Why do your customers buy from you? It’s a simple yet powerful question every business leader should dig deep to find the answer to. In this insightful video, Jason Zickerman, President and CEO of The Alternative Board (TAB), challenges you to think beyond common responses like “price” or “service.” Instead, he emphasizes the importance of understanding what your customers truly value—whether it’s “peace of mind” or a solution to their problem. More important Jason focuses on how asking the right questions through customer feedback can give you a stronger competitive edge. Watch now to start formulating ways to transform your customer strategy: https://hubs.li/Q02Zqyh70 #TABboards #CustomerFocus #BusinessStrategy #CustomerFeedback

Behind every great customer experience is a team that’s inspired and engaged! Our new blog shares how to motivate your employees to deliver high-quality service every day. It also shares strategies to help inspire your team to go above and beyond! When employees feel valued, supported, and motivated, they’re more likely to deliver the kind of customer experience that creates loyalty and drives growth. Ready to inspire your team? Read the full article now! [Link found in the comments below] #TABboards #CustomerExperience #EmployeeMotivation #CustomerSatisfaction

Imagine combining your leadership expertise with a proven business model that empowers local business owners to thrive. Franchisees with The Alternative Board (TAB), create meaningful change in their community while building a rewarding career for themselves. With TAB, you’ll have access to a proven system, world-class training, and an extensive global network of like-minded professionals—all designed to help you create a lasting impact. Want to learn more? Join our monthly franchise webinar to discover: • Why TAB ownership could be the next big step in your career. • The impactful role you’ll play in supporting business leaders. • Investment details and income potential. • How to qualify and start your journey as a TAB Franchisee. Don’t wait—register now for this exclusive opportunity to learn how TAB can help you achieve your professional and personal goals. https://hubs.li/Q02ZqmWJ0 #TABFranchise #LeadershipOpportunity #FranchiseWebinar #BusinessLeadership #CareerGrowth

Three years ago, McCall Farms—a renowned name in farm-fresh canned vegetables—faced challenges common to many growing businesses: departmental silos, misaligned leadership goals, and communication gaps. Enter StratPro, a game-changing leadership development and strategic alignment program that turned these hurdles into steppingstones for success. What made the difference? • Clear Communication Across Teams: Breaking down barriers between departments fostered collaboration and understanding. • Leadership Development: Customized workshops and one-on-one coaching helped leaders refine their strengths and create cohesive teams. • Tangible Results: From soaring food safety audit scores to newfound trust and alignment among leadership, StratPro delivered measurable success. McCall Farms’ journey showcases how a focus on strategic alignment and leadership growth can unlock potential, drive operational excellence, and cultivate a unified vision. Whether you're leading a small business or a large enterprise, StratPro equips you with tools to create a high-performing, engaged team ready to tackle any challenge. Read the full case study here: https://hubs.li/Q02Zqhbc0 #TABboards #StratPro #StrategicGrowth

We want to know what you think! Do you believe that focusing on customer experience (CX) directly impacts your financial success? Whether it's building customer loyalty, increasing referrals, or standing out in a competitive market, let us know how important CX is to your business strategy. Share your answer and why you feel the way you do in the comments below! #TABboards #CustomerExperience #BusinessStrategy #CustomerLoyalty #CX

Did you know your LinkedIn presence directly impacts your customers’ perceptions? A polished profile doesn’t just represent you—it builds trust, enhances credibility, and sets the tone for the customer experience. In our white paper, “Social Mediocrity: How Even Passive LinkedIn Users Can Improve Visibility and Connection,” you’ll learn: • How an optimized profile fosters stronger customer relationships. • Easy steps to align your LinkedIn presence with your brand. • Why visibility matters for building trust with clients and prospects. This guide is perfect for busy business owners who know they need a stronger LinkedIn presence but lack the time for a complete overhaul. Ready to make a lasting impression? Download our white paper today! https://hubs.li/Q02Zqjvn0 #TABboards #CustomerExperience #LinkedInTips #BuildingTrust

Your market. Your vision. Your success. As a leader with years of experience or a business consultant looking for a rewarding opportunity, becoming a franchise owner with The Alternative Board (TAB) is your chance to make an impact in a market that fits your goals and expertise. TAB offers diverse markets to invest in, allowing you to choose the one that aligns best with your ambitions, skills, and local connections. No matter the market you choose, TAB equips you with the tools, training, and support to thrive. From our proven peer advisory model to our extensive global network, you’ll have everything you need to empower local businesses and grow your franchise. Take the first step toward building a business that’s as impactful as it is rewarding. Take a look at the TAB Franchise Ownership Guide to learn more: https://hubs.li/Q02ZpNGP0 #FranchiseOpportunity #TABFranchise #BusinessLeadership

For business owners and entrepreneurs, this isn’t just a statistic—it’s a call to action. AI is revolutionizing customer service by making operations more efficient, reducing response times, and personalizing the customer experience at scale. Why is this relevant? Adopting AI isn’t just about saving money—it’s also about creating value. It’s an opportunity to innovate how you connect with your customers while preparing your business for the future. Are you ready to embrace this game-changing technology and lead the way in your industry? Let us know in the comments! #TABboards #CustomerExperience #AIinBusiness #Innovation

For business owners and entrepreneurs, understanding what your customers think and feel about your products or services is essential to improving and scaling your business. But with so many ways to collect feedback, which method works best for you? Structured surveys and feedback forms allow you to get specific answers on customer preferences. Face-to-face or phone conversations with customers help you get real-time feedback and build personal connections. Watching customer mentions, comments, and messages on social media helps capture the perception of your brand. Online reviews and ratings provide a more organic, unfiltered view of your customer’s experience. Every method has its strengths, let us know which approach helps you understand your customers best and why in the comments below. #TABboards #CustomerFeedback #BusinessGrowth #CustomerExperience #MarketResearch