Institute for RPA & AI (IRPA AI)

New Webinar: "AI Powered Operations: Moving From GenAI Hype to Human-Centric Automation Reality" AI is everywhere, but are we truly harnessing its potential? While Generative AI dazzles with its ability to create, the next frontier is here—Agentic AI, the digital workforce designed to act, collaborate, and adapt dynamically to new challenges. Unlike AI that simply answers questions or generates content, Agent AI transforms processes and elevates human capabilities, delivering measurable impact with transparency and accountability. 🌟 What you’ll learn in this must-attend webinar: ✅ Real-world success stories: How companies achieved 500% efficiency gains, slashed operating costs by 20X, and automated 70% of manual tasks. ✅ The role of AI in enhancing decision-making, improving data accuracy, and delivering superior customer experiences. ✅ Actionable insights to move beyond Generative AI hype and implement human-centric automation for transformative results. 📅 Don’t miss this opportunity to learn from leading automation experts 👉 Register now and step into the future of AI-powered transformation!

On this episode of The Digital Leader Show we are discussing the year in review & predictions for 2025...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live Wednesdays at Noon ET/9am PT. About the speakers: Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best-selling author, with over 30 years’ experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing if the GenAI bubble is ready to burst… PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live Wednesdays at Noon ET/9am PT. About the speakers: Kurt Cagle is a renowned American author, speaker, and consultant specializing in technology and innovation. He has held various positions, including Technical Director at BonCat Consulting and Principal Consultant at Microsoft. Cagle is particularly known for his expertise in semantic search, AI, and machine learning. He has written for prominent publications, such as Forbes and O'Reilly Media, and has been a speaker at conferences such as World Network of Business and Technical Communities (BNP). Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best-selling author, with over 30 years’ experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

Selecting the right conversational AI platform and partner as part of your digital and CX strategy is critical for driving success. But with so many options available, where should businesses begin? 🤔💡 In this e-book, we cover the keys to success to deliver seamless, personalized, and efficient AI-powered customer support. 📘✨ #ConversationalAI #CustomerExperience #DigitalTransformation #AIinBusiness #CXStrategy #AIPoweredSolutions #TechInnovation This e-book is sponsored by NICE

On this episode of The Digital Leader Show we are discussing when AI hype becomes unethical..PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live Wednesdays at Noon ET/9am PT. About the speakers: Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best-selling author, with over 30 years’ experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

Discover how Intelligent Document Processing (IDP) revolutionizes the handling of complex business documents by automating data extraction, analysis, and task execution. 📌 Additional benefits include: 🤖 Enhanced Automation & Decision-Making ⚡ Improved Efficiency & Accuracy 🌐 Diverse Industry Applications #IntelligentDocumentProcessing #AIinBusiness #AutomationSolutions #DataExtraction #EfficiencyBoost #DigitalTransformation

In this Digital Dose article: When AI Hype Becomes Unethical, IDP Case Study: Carlsberg Group & Winning in a Crowded AI Market Click below to read now 👇 #AI #EthicalAI #IDP #AIInnovation #DigitalTransformation #DataDriven #TechLeadership #CaseStudy #AIInBusiness #FutureOfWork #ResponsibleAI

On this episode of The Digital Leader Show we are discussing when AI hype becomes unethical..PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live Wednesdays at Noon ET/9am PT. About the speakers: Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best-selling author, with over 30 years’ experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

Carlsberg Group, one of the world’s leading brewery groups, sought an intelligent solution to streamline its order and delivery processes, aiming to boost time-to-market and elevate customer satisfaction. 🚚📈 By leveraging Intelligent Document Processing (IDP), Carlsberg Group achieved a digital transformation of its operations, delivering impressive results: 1️⃣ 140+ hours saved per month, enhancing team productivity ⏱️💼 2️⃣ 92% touchless order processing rate, driving intelligent automation 🤖 3️⃣ Accelerated customer deliveries, leading to improved customer satisfaction 🚀 #CarlsbergGroup #IntelligentAutomation #DigitalTransformation #IntelligentDocumentProcessing #CustomerSatisfaction #InnovationInBrewing #TouchlessAutomation #OperationalExcellence

In this week's Digital Dose: 💡Will AI Destroy Education as We Know It? 🤖 📊 Case Study: High Impact Analytics 🔍✨ 🏆 Winning in a Crowded AI Market 🚀🌐 #ArtificialIntelligence #EducationInnovation #DataAnalytics #AIMarket #TechTrends #FutureOfWork