True Tickets

Thank you to the tremendous number of talented professionals who applied for our Director of Growth Marketing role! Our team will be diligently reviewing every application in the coming weeks, with the goal of reaching out to all candidates after the new year. We appreciate your patience during this process and wish everyone a joyful holiday season! Stay tuned, and thank you for believing in our mission!

🎭True Tickets is proud to announce our newest partnership with the Royal Manitoba Theatre Centre (RMTC), a cornerstone of Canada’s performing arts community. As RMTC embarks on its 2025 season, we’re excited to deliver a seamless, secure ticketing experience for their audiences, all powered by our innovative digital solution. “We are thrilled to be working with True Tickets to bring a digital ticketing process to our patrons,” said Evan Klassen, Executive Director of RMTC. “This partnership allows us to continue delivering outstanding theatre experiences while embracing the benefits of modern technology.” RMTC’s dedication to producing bold, unforgettable theatre resonates across their two iconic venues, and True Tickets’ technology is here to support their mission. “Royal Manitoba Theatre Centre has long been a leader in Canada's performing arts community, and we are honored to support their mission,” said Ken Lesnik, Head of Business Development at True Tickets. “We look forward to helping RMTC offer a secure, frictionless ticketing experience that enhances every patron’s visit to the theatre.” As part of the Tessitura network, RMTC will enjoy full control over its ticketing process while offering patrons a modern and elevated theatre-going experience. #TrueTickets #RMTC #Tessitura #DigitalTickets

🚨 Milestone alert! 🚨 On Saturday, over 95,000 attendees experienced live events with digital tickets delivered via True Tickets—our highest single-day total yet! 🎉 Seamless, scalable, and reliable, we’re proud to support Tessitura organizations as they continue delivering unforgettable experiences. But what excites us most? The new opportunities for organizations to connect with their shadow audiences—those who accepted a shared True Ticket, revealing invaluable insights. 💡 Here’s to new heights and stronger connections, together! 🎟️#TrueTickets #Tessitura #Milestone

Ticket scammers don’t take holidays off—and neither should your ticketing solution. From Broadway tours to ballet favorites, performing arts centers across the country are partnering with True Tickets to combat fraud and protect their patrons. 💡 This season, ensure your Tessitura powered venue is equipped to secure every seat and safeguard your audience. Learn more about how we’re changing the narrative for 2025. 🎫 info@true-tickets.com

Grateful for opportunities to share our story! A huge thank you to The Smartest People in the Room and WHO KNEW for hosting our CEO, Matt Zarracina, alongside John Valentine of point.me, for a conversation on innovation in ticketing and beyond. 🎙️✨ A special shoutout to our Tessitura partners like Ballet Austin for showcasing the power of True Tickets—streamlining operations, reducing reseller issues, and mitigating chargebacks. Together, we’re transforming the future of digital ticketing! #TrueTickets #Tessitura #Innovation #ClientSuccess

🎭✨ True Tickets is thrilled to announce our partnership with the Cincinnati Ballet, one of the nation’s premier ballet companies renowned for its world-class performances and community impact. With True Tickets' secure digital ticketing solution, Cincinnati Ballet audiences can enjoy a seamless, fraud-free ticketing experience, all while maintaining the focus on the artistry and magic of the stage. As a Tessitura client, Cincinnati Ballet also gains enhanced control and insight into ticketing operations, ensuring a premium experience for every patron. “Cincinnati Ballet is thrilled to partner with True Tickets to enhance the ticketing experience for our patrons,” said Deborah Brant, President and CEO at Cincinnati Ballet. “This partnership allows us to prioritize our audiences’ needs, providing secure, reliable access to tickets while ensuring the focus remains on the artistry and magic of our performances. True Tickets’ innovative platform helps us uphold the highest standards of security and accessibility.” Ken Lesnik, Head of Business Development at True Tickets, added, “It’s an honor to partner with an organization like Cincinnati Ballet that has such a rich history and a profound impact on its community. True Tickets is proud to support the Ballet in ensuring their patrons have a seamless, secure experience from the moment they purchase a ticket to the moment it’s scanned in at a show, allowing them to focus on the beauty and power of the performances on stage.” Join us in celebrating this exciting partnership and enjoy the magic of dance like never before! 💃✨ #TrueTickets #CincinnatiBallet #Tessitura #DigitalTickets

This Thanksgiving, we’re grateful for the opportunity to help our Tessitura clients grow stronger connections with their audiences. With 447,123 shadow audience members revealed with True Tickets we’re turning data into insights and first-time visitors into repeat supporters. Happy Thanksgiving from True Tickets, wishing you a season of gratitude and growth. 🍂

Thank you to The Smartest People in the Room and WHO KNEW for having our CEO, Matt. Zarracina, join the conversation alongside John Valentine of point.me. It was an incredible opportunity to dive into ticketing, blockchain, and the future of digital innovation. Here's to shaping the future, one conversation at a time! 👏 #TrueTickets #Ticketing #Innovation

🎭✨ True Tickets is thrilled to announce our partnership with the Lensic Performing Arts Ctr, a cultural cornerstone of Santa Fe and our first collaboration in New Mexico. Known for its rich history and dedication to the performing arts, the Lensic continues to inspire and engage its community with over 200 events annually. Now, with True Tickets’ secure digital ticketing solution, the Lensic can offer an elevated, seamless ticketing experience to its patrons while preserving its commitment to accessibility and innovation. “Our partnership with True Tickets reflects the Lensic’s ongoing dedication to enriching our community through the arts while enhancing the experience of every patron who walks through our doors,” said Joel Aalberts, Executive Director at the Lensic Performing Arts Center. “True Tickets’ platform ensures that our ticketing process is both secure and convenient, allowing our patrons to focus on the quality of the performances while trusting in the integrity of their ticket purchase.” “The Lensic Performing Arts Center has a profound history of bringing magic to Santa Fe, and we’re honored to support their mission through our technology,” said Ken Lesnik, Head of Business Development at True Tickets. “Our partnership with the Lensic is a unique opportunity to integrate secure digital ticketing into a venue that values tradition as much as innovation, ensuring the best possible experience for patrons while protecting against fraud.” With this partnership, Tessitura clients like the Lensic can now enjoy the combined benefits of innovative technology and streamlined ticketing. Together, we’re blending tradition with technology for Santa Fe’s theatergoers. #TrueTickets #Lensic #Tessitura #DigitalTickets

In a world where ticket fraud is no longer just a big-act problem, venues like Pacific Symphony and Segerstrom Center for the Arts are hit hard by counterfeit tickets, website clones, and bots that inflate prices. Working with True Tickets, they’re fighting back by using digital tracking on every ticket sold, helping protect patrons and preserve trust. 🎟️ Fraud's impact is real: patrons pay hundreds for tickets that are often fake or sold multiple times, leading to heartbreak and costly chargebacks. Since adopting True Tickets’ secure system for Tessitura clients, Pacific Symphony has reduced chargebacks and seen fewer fake ticket cases, freeing up staff to focus on the arts instead of managing fraud fallout. Thank you to Culture OC for highlighting our efforts to keep live performances accessible and secure in an evolving ticket landscape. More on how local arts venues are tackling these challenges: https://shorturl.at/pU3KH