Market Research Project Manager

As a full-time Market Research Project Manager, you will execute and manage the day-to-day operational aspects of multiple projects for multinational clients.  The Market Research Project Manager is responsible for the execution of surveys and developing client relationships to ensure the highest level of satisfaction. This position works closely with Client Services, Business Development, and other operational staff in an environment that fosters teamwork and integrity. With proven processes and technology, this role will help you gain the knowledge base to develop a long-term career within a fast-growing company in the market research industry.

Position Location: Corporate HQ – 8280 Montgomery Rd. Suite 200, 45236 (This position is eligible for a hybrid work schedule)

Objectives and Responsibilities:

• Executes online studies and revises as appropriate to meet changing needs and requirements
• Identifies and addresses concerns prior to and during field time
• Effectively enforces project standards
• Ensures project processes are complete
• Follows up with clients when necessary via phone and email
• Manage project profitability and margin
• Assists in pre-planning with the Sales team during the bidding phase if questions come up. Shares input and experience
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships
• Perform quality control testing for online surveys for appearance, logic, and data requirements
• Consult with team members regarding programming and data collection issues and provide technical solutions to client services
• Ability to work on multiple projects and maintain timelines
• Participate in company meetings and provide feedback and updates on existing and proposed projects
• Skilled at learning new industry, company and supporting technical knowledge for both current and future problem-solving and decision-making
• Accurately scopes out the difficulty of projects and can anticipate and adjust for problems and roadblocks
• Communicate effectively with supervisors, co-workers, and clients by telephone, in written form, email, or in person
• Ability to develop constructive and cooperative working relationships with others and maintain them over time

Candidate Requirements:

• Bachelor’s degree and/or 2+ years industry experience (business, marketing, or finance preferred)
• Demonstrated excellent verbal and written communication skills with the ability to convey information to internal and external customers in a clear, focused, and concise manner
• Focused attention to detail and organization
• Strong interpersonal and team-building skills
• Ability to solve problems with analytics and critical thinking
• Function well in an open office environment
• High motivation to succeed
• Strong computer skills utilizing Outlook, Excel, and other web-based programs

Sound like you? Send your resume to Careers@emi-rs.com.