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The news keeps coming. Delighted to share our partnership news update. A year of bliss (thanks Custom Travel Solutions) and achievements. What a wonderful collaboration. Appreciate TTG Media for the mention👍. Do create a log in to follow the news here. AIntensify’s AI solutions – including monitoring of voice, chat, and email – have helped transform CTS’s customer interactions into actionable KPIs, enhancing member satisfaction, engagement, and operational efficiency. The partnership has improved member satisfaction, streamlined operations, and enabled proactive engagement through sentiment analysis and AI-driven insights. “We can measure member interactions in real-time and address issues before they escalate – for example, by having a more senior person call back a customer who subtly revealed they were unhappy” says Mike Putman, CEO of CTS. "In this competitive era, our collaboration with CTS demonstrates the power of pairing advanced analytics with a customer-first philosophy," said Markus Stumpe, CEO of AItensify. "Our technology provides actionable insights and facilitates a continuous feedback loop, enabling CTS to deliver exceptional service while achieving operational efficiency." #AI #partnerships #Customerservice https://lnkd.in/esTarc_U

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We get it—too many words can make things complicated. That’s why we’ve distilled it down to what really matters: ✅ Simplify ✅ Save ✅ Scale These three words sum up what the Travel Ledger platform promises to deliver. Ready to see how it works for you? Let’s connect! 📩 Drop us a line at hello@travelledger.org—we’d love to chat.

Tackling the Digital Services Taxes: A Balanced Approach I’ve shared my thoughts on digital services taxation in the latest Global Travel Tech newsletter. With the OECD framework under pressure and unilateral measures gaining ground, it is time to reflect on how ensuring that taxation schemes hit their target without any unwanted collateral damage on the tourism economy. 📖 Read my full article here: https://lnkd.in/dQiXRVx2

"Exploring how cultural beliefs and psychological factors shape the way we share travel experiences online! From the fear of the evil eye to the drive for social validation, these dynamics are transforming digital behaviors. Marketers and platforms can engage travelers more effectively by understanding these motives. 🌍📲 #DigitalCulture #TravelMarketing #SocialMediaBehavior #SelfPromotion #EvilEye #TravelExperiences #CulturalInfluence #DigitalMarketing #SocialMediaEngagement" https://lnkd.in/eN3VdnGy

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Imagine a business where every decision is made with the consumer at the epicenter. According to a Deloitte article, this is the key to achieving a successful business strategy. What are the implications of this? The industry is leaving behind supply to embrace demand, and it's time to understand consumer needs, desires, and behaviors like never before. Building the future requires a bold vision of the emerging new world, understanding all the forces driving it. Are you aware of your potential consumer behaviors abroad? Book a demo call with us to understand how to expand internationally and all the insights you need to know. https://lnkd.in/dXAfr-rs #consumerbehavior #business #internationalexpansion