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This week, our management team, Otto van Haaren, David Bos, and Otto V. attended Microsoft Ignite—and they came back inspired by the incredible insights shared!    Here are the key takeaways:   🚀 AI is reshaping every industry—and gaming and customer support are no exception. 🤖 Copilots are here to revolutionize the way we work, simplifying everyday tasks and transforming entire business processes. 📈 The potential impact on quality and efficiency is game-changing. 📊 To fully harness the power of AI, strong data management practices are essential. 🔒 And let’s not forget—security and privacy remain critical in the age of AI innovation.   We’re excited to explore how these advancements can enhance the way we support our clients and their customers worldwide.   #AI #microsoft #CX #data

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