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🌟 New Episode: Shaping the Future of Build-to-Rent 🌟 Join Jessica Gillingham and Kristian Lupinski on this week’s episode of Pillow Talk Sessions as they welcome Brendan Geraghty, CEO of The Association for Rental Living, to discuss how hospitality is reshaping the Build-to-Rent (BTR) sector. Key takeaways include: 🔹 The Hospitality-BTR Connection – Insights into how BTR is adopting hotel-inspired practices to enhance the resident experience. 🔹 #BrandBeforeBuilding – Understanding the focus on brand experience before the physical infrastructure. 🔹 Service-Oriented Talent – Exploring the new workforce shaping the BTR sector. 🔹 UK vs. US Perspectives – Contrasting the strengths and lessons of these two key rental markets. 🔹 What’s Next for BTR – Trends and innovations redefining rental living. 🎧 Tune in now on: 🌐 Website - https://lnkd.in/dQb9GdFB 🔵 Spotify - https://lnkd.in/dDAHh5gd 🍏 Apple Podcasts - https://lnkd.in/d6_-g3Sk #PillowTalkSessions #BuildToRent #Hospitality #FutureOfLiving #Podcast

🎙️ Tune in to the Serviced Apartment News Podcast! 🎙️ Join us for insightful conversations with industry thought leaders from the global serviced apartment, aparthotel, and extended stay markets. 🌍 In our podcast series, we explore the latest trends, challenges, and innovations shaping the future of this dynamic sector. Whether you're a property manager, operator, investor, or just passionate about hospitality, our podcast is designed to keep you informed, inspired, and ahead of the curve. 🔗 Listen now: https://lnkd.in/ebhKVZJD Stay connected with the latest in the industry—don’t miss out! 🎧💬 #servicedapartments #aparthotels #extendedStay #podcast #hospitalitynews #industrytrends

How can simple, thoughtful gestures transform guest experiences in today's hospitality landscape? Discover the impact in our latest episode with Kay Walten, Founder & CEO of Smart Pineapple on The Hospitality Edge podcast! In this episode, Kay highlights the importance of small, meaningful touches in enhancing guest stays and maintaining positive relationships. Here are the takeaways from this snippet: COMPETITIVE DIFFERENTIATION: In an increasingly competitive market, small gestures can set your property apart and create lasting impressions, helping to drive repeat business and positive word-of-mouth. GUEST LOYALTY AND SATISFACTION: By understanding and addressing potential guest frustrations proactively, such as hidden fees or lengthy check-out procedures, you can boost satisfaction and encourage long-term loyalty. COST-EFFECTIVE ENHANCEMENTS: Implementing low-cost, high-impact strategies not only improves the guest experience but also demonstrates a commitment to hospitality excellence without significant investment. Understanding these elements can help property managers leverage guest interactions to build stronger, more sustainable business relationships. Listen to the full episode: 🎥 YouTube: https://bit.ly/3XtANSF 🎧 Spotify: https://spoti.fi/3Mxrs5Q 🍏 Apple Podcasts:https://apple.co/3XeNXRY 🔗 Other platforms: bit.ly/47j0fgg #HospitalityEdge #Podcast #GuestSatisfaction #PropertyManagement #HospitalityExcellence

How can simple, thoughtful gestures transform guest experiences in today's hospitality landscape? Discover the impact in our latest episode with Kay Walten, Founder & CEO of Smart Pineapple on The Hospitality Edge podcast! In this episode, Kay highlights the importance of small, meaningful touches in enhancing guest stays and maintaining positive relationships. Here are the takeaways from this snippet: COMPETITIVE DIFFERENTIATION: In an increasingly competitive market, small gestures can set your property apart and create lasting impressions, helping to drive repeat business and positive word-of-mouth. GUEST LOYALTY AND SATISFACTION: By understanding and addressing potential guest frustrations proactively, such as hidden fees or lengthy check-out procedures, you can boost satisfaction and encourage long-term loyalty. COST-EFFECTIVE ENHANCEMENTS: Implementing low-cost, high-impact strategies not only improves the guest experience but also demonstrates a commitment to hospitality excellence without significant investment. Understanding these elements can help property managers leverage guest interactions to build stronger, more sustainable business relationships. Listen to the full episode: 🎥 YouTube: https://bit.ly/3XtANSF 🎧 Spotify: https://spoti.fi/3Mxrs5Q 🍏 Apple Podcasts:https://apple.co/3XeNXRY 🔗 Other platforms: bit.ly/47j0fgg #HospitalityEdge #Podcast #GuestSatisfaction #PropertyManagement #HospitalityExcellence

What’s Your Unique Edge in the Hospitality Industry? Join us in this episode of The Hospitality Edge podcast as Heather M Fillmore/Brown from StayLuxe Properties discusses how maintaining an intentionally small portfolio creates a distinct advantage in delivering exceptional service. Here’s how Heather’s strategy might inspire your own approach: FOCUS ON QUALITY OVER QUANTITY: By capping their portfolio at around 40 properties, Stalux Properties ensures each property receives the attention it deserves, which enhances guest and owner satisfaction and fosters a high-performance standard. DELIVER EXCEPTIONAL SERVICE: An intimate portfolio allows for personalized service that stands out in a competitive market. High-touch experiences can be a key differentiator in hospitality, making guests feel valued and cared for. BALANCE MULTIPLE CLIENT NEEDS: Remembering that both owners and guests are clients, Stalux prioritizes quality relationships with both, ensuring mutual satisfaction and long-term success. Explore how maintaining focus and quality can elevate your hospitality business. Click the link to watch the full episode now! 🎥 YouTube: https://lnkd.in/gNZXNcVt 🎧 Spotify: https://shorturl.at/8cCub 🍏 Apple Podcasts: https://shorturl.at/IF79C 🔗 Other platforms: bit.ly/47j0fgg #HospitalityIndustry #CustomerService #QualityOverQuantity #StayLuxeProperties #Podcast

In our latest clip from The Hospitality Edge podcast, Sébastien Long, CEO of Lodgeur, discusses the importance of understanding your guests and tailoring amenities to their needs. Key Takeaways: 1. DATA-DRIVEN DECISIONS: Use dynamic pricing tools to identify high-demand amenities and capitalize on those opportunities. 2. KNOW YOUR GUESTS: Adapt your property to the needs of your guests, whether they are short-term or long-term stays. 3. TAILOR YOUR AMENITIES: Customize your property's amenities and design based on the specific needs and preferences of your guests. Gain valuable insights on how to enhance guest experience by understanding and catering to their specific needs. 🚀 💡 Listen to the full episode! 🎥 YouTube: https://bit.ly/4ewXWu3 🎧 Spotify: https://bit.ly/3XkaZsl 🍏 Apple Podcast: https://apple.co/3yYcRgj 🔗 Other platforms: https://bit.ly/47j0fgg #HospitalityEdgePodcast #PropertyManagement #GuestExperience #DynamicPricing #BusinessGrowth #SebastienLong #Lodgeur #IndustryInsights #AmenityOptimization

How do you grow a community of 100,000 loyal guests? Discover the answer in our latest episode with Kay Walten, Founder & CEO of Smart Pineapple, on The Hospitality Edge podcast! In this episode, Kay shares how she built a thriving guest community, offering invaluable insights for property managers today. Important takeaways from this snippet: THE POWER OF GUEST ENGAGEMENT: Successfully engage with your guests to create memorable experiences. By focusing on genuine interactions, you can foster loyalty and encourage return visits, transforming guests into brand advocates. BUILDING DIRECT BOOKING STRATEGIES: Learn how to capture valuable guest information and utilize it to nurture ongoing relationships. By leveraging these connections, reduce dependency on OTAs and increase your direct bookings. FORGING PERSONAL RELATIONSHIPS WITH OWNERS: Establish strong relationships with property owners and guests alike. Personal connections can lead to enhanced collaboration and customized guest experiences that set you apart from the competition. Don't miss these actionable tips for elevating your property management success! Listen to the full episode: 🎥 YouTube: https://bit.ly/3XtANSF 🎧 Spotify: https://spoti.fi/3Mxrs5Q 🍏 Apple Podcasts:https://apple.co/3XeNXRY 🔗 Other platforms: bit.ly/47j0fgg #HospitalityEdge #Podcast #GuestEngagement #DirectBookings #PropertyManagement #CommunityBuilding

What’s Your Unique Edge in the Hospitality Industry? Join us in this episode of The Hospitality Edge podcast as Heather M Fillmore/Brown from StayLuxe Properties discusses how maintaining an intentionally small portfolio creates a distinct advantage in delivering exceptional service. Here’s how Heather’s strategy might inspire your own approach: FOCUS ON QUALITY OVER QUANTITY: By capping their portfolio at around 40 properties, Stalux Properties ensures each property receives the attention it deserves, which enhances guest and owner satisfaction and fosters a high-performance standard. DELIVER EXCEPTIONAL SERVICE: An intimate portfolio allows for personalized service that stands out in a competitive market. High-touch experiences can be a key differentiator in hospitality, making guests feel valued and cared for. BALANCE MULTIPLE CLIENT NEEDS: Remembering that both owners and guests are clients, Stalux prioritizes quality relationships with both, ensuring mutual satisfaction and long-term success. Explore how maintaining focus and quality can elevate your hospitality business. Click the link to watch the full episode now! 🎥 YouTube: https://lnkd.in/ghNSu52W 🎧 Spotify: https://shorturl.at/8cCub 🍏 Apple Podcasts: https://shorturl.at/IF79C 🔗 Other platforms: bit.ly/47j0fgg #HospitalityIndustry #CustomerService #QualityOverQuantity #StayLuxeProperties #Podcast

🎙️ Discover the International Hospitality Media Podcast Series! 🎙️ Stay ahead of the curve with our insight-packed podcasts from four leading platforms across the hospitality industry: 🌍 Serviced Apartment News 🏨 Boutique Hotel News 🏢 ShortTermRentalz 🏠 Urban Living News Each podcast features exclusive conversations with industry experts, thought leaders, and innovators, covering the latest trends, challenges, and breakthroughs in hospitality. Our podcasts are your go-to source for industry insights. 🎧💡 Don’t miss out on the future of hospitality - tune in now! #hospitality #servicedapartments #boutiquehotels #shorttermrentals #urbanliving #industrytrends #podcasts #internationalhospitalitymedia

Have you noticed that you can't go a day without hearing about NDC? 🤔 Wondering why it's still such a hot topic?   In this episode, hosts Chad L. and Miriam Moscovici sit down with Thane Jackson, SVP of global distribution strategy, to dive deep into this ongoing conversation.   Thane shares: 🔍 The benefits NDC brings to the travel industry 🌍 How NDC is reshaping business travel 💡 Essential advice for travel managers to optimize their programs for the best content   Tune in now wherever you get your podcasts, or on the BCD Travel website: https://ow.ly/XRZ950SQgOY   #Podcast #NDC #BusinessTravel