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Frustrating Experience with Kotak Mahindra Bank - Lien Marked Without Prior Notification I would like share and address this issue to public as Pathetic Bank and Experience Since 365 days on Going issue To Kotak Mahindra Bank, I am writing to express my deep dissatisfaction with the ongoing issue I have been facing for over a year. As a loyal customer since 2018, I was shocked to find that in November 2023, a lien was suddenly placed on my account without any prior notice or explanation from your side—no emails, phone calls, or messages were sent to me beforehand. I visited the Kharadi and Viman Nagar Sakore Nagar branches in Pune several times, only to be told that the lien was related to a mutual transaction. However, the lien remained on my account, and despite my repeated visits and continuous follow-ups with your customer service and branch managers, the issue remains unresolved to date. Timeline of events: November 2023: Lien marked on my account without prior notice. 3 months of unresolved communication: Multiple visits to the branches and contact with customer care, following the guidance provided by the branch managers, have not led to any resolution. *365 days unresolved* - No investigation or follow-up on the matter, leaving me in frustration and uncertainty. This is the worst experience I’ve had with Kotak Mahindra Bank, and I strongly urge you to give this issue immediate attention and resolve it as soon as possible. Branch Details: Kharadi Branch: @Priya Jain, @Vikas Kumar Singh, @Tarun Kumar Viman Nagar Sakore Nagar: @Pushkar Chitale, @Deepali Thorat #KotakMahindraBank #CustomerExperience #BankingIssues #KotakCustomerCare #UnresolvedIssue #FrustratingExperience #BankingProblems #Kotak #KMB #PUNE Kotak Mahindra Bank The Times Of India Hindustan Times Reserve Bank of India (RBI)

Facing service issues with Axis Bank! 1️⃣ Unable to update my mobile number for my Axis Bank credit card despite multiple attempts. 2️⃣ After discussing the issue with the Phone Banking and Credit Card Cancellation team, I was advised to visit the nearest branch for resolution. Today, I visited the #DeltaAxisBankbranch in Bhubaneswar, where the staff attempted to update my number but informed me of a name mismatch in the Axis Bank database. 🧐 Surprisingly, my name is printed correctly on the credit card! If that's the case, why is there a mismatch in the database? This kind of glitch is unacceptable for a reputed bank. The entire process has been extremely time-consuming and frustrating. I did not expect such poor service and lack of attention to detail from Axis Bank. 👉 Request: Please resolve this issue at the earliest and ensure that such errors don’t happen again. Customer service matters, and as a trusted brand, Axis Bank should be better equipped to handle such situations. #CustomerExperience #AxisBank #CreditCardIssues #BankingServices Axis Bank Limited

It is more than a month, submitting required documents, for opening a current account with Porur, Chennai branch of Axis Bank Bank and till today it is neither opened nor clear reasons spelt out for the inordinate delay in opening. Neither the branch Manager is contactable as there is no contactable number nor escalating to known higher ups are yielding results. My initial contribution of Rs. 40000 has gone out of my Savings Bank account by 3rd June 24 (we are on 18th Jun) and sitting in a float account. Iam losing financial interest on this amount as my current account is not active. SLA' s are in paper that current account will be opened within 3 days.Reality is totally different. There are 3 more banks asking me to submit the docs, but since I don't require more than one current account I have been waiting patieeeeently. AXIS BANK has not been customer centric. May be only large corporates are treated as customers. Hope this long post reaches AXIS head office at Mumbai and they act fast in activating the account #AXISDELAYS #AxisBank #AxisGroup #currentaccount

State Bank of India I am holding a saving and current accounts with SBI Warasiya Branch(Branch code: 10971), City: Vadodara, State: Gujarat. I gave them a request for change spelling of "Gujarat" and "pincode:390022" as per my KYC documents. They changed it in their system but in my internet banking it is not changed yet. I already visited the branch for so many times for the same reason but there was not a solution, even your staff sending me from one counter to another. This is literally harassment. Kindly recruit technically sound employees which can handle your entire system properly. It clearly shows inefficiency and lack of knowledge of the staff. I requested them to talk with customer support team from my registered mobile but they denied. Different branches are using different SOP's for routine work. Kindly take a sample of any 1000 customers of any branch and ask them for their branch experience fairly, 50 percent of the customers are not satisfy with the response and service of your employees. The people trust the SBI, because it's government bank. Reserve Bank of India (RBI)

#fraudalert Kotak Mahindra Bank, #kotakhyderabad Forced Loans & Poor Customer Service: A Shocking Experience with Kotak Mahindra Bank I want to share a deeply concerning incident I recently faced with Kotak Mahindra Bank that highlights unethical practices and severe gaps in their processes. Despite explicitly declining a loan offer, a Kotak employee( Sandya S, sales team) insisted she needed my OTP to "close the loan application."To my shock, a loan was disbursed into my account against my will! When I raised this issue with customer care( Sanathan Panda), they were unable to track who initiated the disbursal without employeeID and asked me to share employee ID of the person I was dealing with. But Mr. Sanathan Panda and Komal Raj, did not share their employee ID's when requested to be sure that I am talking to a right team. This blatant lack of accountability is alarming. What’s even worse is the painful loan cancellation process, which has been nothing but a massive headache, adding stress and wasting my valuable time. Why are customers forced into such situations, and why is the system enabling this? I urge the leadership at Kotak to address this immediately and ensure no other customer goes through this ordeal. It’s time to put ethical practices and customer well-being first. Tagging key management in the hope that this is taken seriously Uday Kotak Shanti Ekambaram Kotak Securities #kotak

Hi All, Is anyone aware of any HDFC fastag Or Bluedart SCAM going on in the Pune region?Any contact where grievance can be filed for the same if it is going on? Recently I purchased a HDFC fastag on 08/03/2024. Today is 27/04/2024, but still I have not received it. The fastag which I purchased is Full KYC and paid from my side. I received a msg of HDFC fastag delivered but physically no one has delivered it to me. How come a banking product is marked as delivered without the physical delivery of the banking product? I have tried calling the customer care of the Bluedart and HDFC Fastag team also, but no updates received on the call or mail. I have received the worst service, worst communication and worst experience. The customer care executive or managers are only interested in ratings not in solving the issues. No call backs received nor any mail received for solutions. It is almost more than 1 month and 15 days for the issue. Multiple tickets generated by Calls and mails. How come no action is taken I am really unaware? How come tickets are open for more than one month? How are they closing the tickets without solutions to the customers? Anyone facing the same issue or knows how to escalate the issue and get the solution for the same. Is there some kind of SCAM going on? I am really not sure. Please if anyone has any solutions for the same please share. #HDFC FASTAG #BLUEDART #CONSUMER RIGHTS #HDFC CUSTOMER CARE #BLUEDART CUSTOMER CARE #HDFCBANK #HDFCBANK 1pay

We are hiring for :- Private Banking #RelationshipManager Location :- #Surat , #Rajkot , #Ahmedabad , #Vadodara Salary :- upto 40.0 LPA Product- #WealthManagement #HNI #Liabilitiessales #retailbanking  #NR Job Title: Private Banking RM The primary objective is to nurture the Private Banking Clients & Relationships by providing world class experience for their Banking, Investments, Risk & Lending requirements. Your key responsibilities Relationship Building / Deepening / Cross Sell - Ensure consistent growth of Investment AUM & CASA portfolio. Work closely with the Head RM to establish synergies with different channels for maximum wallet share. Ensure all business happens strictly within the compliance guidelines & framework of the bank Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance - Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of bank Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Acquisition - Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Your skills and experience The candidate should have experience in managing clients of 30 lacs & above for their Banking, Investments & Lending requirements. Minimum Experience: Candidates should have Wealth Management / Investment experience of atleast 5 years or more of relevant experience. Candidate should have excellent communication in English and well groomed. Qualification required is Post Graduation / Graduate. STRENGTHS · Highly employee friendly (give CORONA example of last 18 months) · Widest product range across all Foreign Banks & Pvt Banks: · Highly client centric o   Net AUM is key. o   Insurance is only need based o   Purely Revenue centric and never gets involved in Product push o   7 PMS service providers & growing o   3 Alternate Funds providers & growing o   Extremely competitive on Lending (Loan against Property (LAP), Home Interested candidate please share their cv on this no.- 8878495366 #PrivateBanking #RelationshipManager #DVP #AVP   #immediatejoiners

Adding to our series under Fundamental Fridays our pick for this week is "Axis Bank". Axis Bank Limited, formerly known as UTI Bank (1993–2007), is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra. It is India's third largest private sector bank by assets and fourth largest by market capitalisation. It sells financial services to large and mid-size companies, SMEs and retail businesses. Disclaimer🚫 - Please do your own analysis before taking any action, the above view is shared just for educational purpose. #finatix #financeclub #fundamentals #fundamentalanalysis #fundamentalfridays #funwithfinance #finance #finsights #charts #iim #iimr #iimraipur #raipur #instagram #bschool #leaders #wealth #money #bank #axisbank #analysis

Insightful Market Visit in Mumbai: Gaining Ground-Level Insights last week I had the opportunity to visit various banking points. This visit wasn’t just about checking in—it was about understanding the real challenges, addressing pressing issues, and gathering valuable feedback from the ground up. During the visit, I interacted closely with partners and end-users to get a clearer picture of the on-ground realities they face. In addition to addressing these concerns, I also took the opportunity to communicate the value of our banking use cases, including **DMT (Domestic Money Transfer), AEPS (Aadhaar Enabled Payment System), SBA (Saving Bank Account), and Transit Cards**. The insights gained will undoubtedly drive our efforts in better supporting our partners and ensuring that our offerings continue to meet the evolving needs of our customers. #MarketVisit #BankingSolutions #CustomerFeedback #Mumbai #SalesInsights #BankingTechnology Bharat kadlag Evamoni Das JITENDRA GIRI Lokesh Dutt Jasmeet Singh

Adding to our series under Fundamental Fridays our pick for this week is "ICICI Bank". ICICI Bank Limited is an Indian multinational bank and financial services company headquartered in Mumbai. It offers a wide range of banking and financial services for corporate and retail customers through various delivery channels and specialized subsidiaries in the areas of investment banking, life, non-life insurance, venture capital and asset management. Disclaimer🚫 - Please do your own analysis before taking any action, the above view is shared just for educational purpose. #finatix #financeclub #fundamentals #fundamentalanalysis #fundamentalfridays #funwithfinance #finance #finsights #charts #iim #iimr #iimraipur #raipur #instagram #bschool #leaders #wealth #money #bank #icicibank #analysis