How's that hip to hip technician training working out for you? Ever feel like the current way MSPs train their teams attaches the least expensive resource in the business to the most expensive resource in the business and makes them both equally unproductive? Yeah, us too... and that's why we built Empath. To help MSPs standardize and deliver career pathways to every person in the organization. Are you asking your teams, "Who do you want to be when you grow up?" Empath will help you build a custom learning pathway for every employee that helps them achieve those goals. In fact, according to LinkedIn research conducted over the last 5 years, 94% of employees would stay at a company longer if it invested in their career. If you don't have a career development plan in place for every employee that is designed to challenge and invest in them, they may be looking for somewhere else to work... What's your plan to upskill your workforce?
LOL, that is exactly how it feels.
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8moTrust me, they don't like it either...