Mohs Plus®’s Post

On-the-Job Training: The Benefits and Best Practices Did you know that hands-on training significantly boosts learning retention rates? By observing, asking questions, and finally performing the task with the guidance of an expert, learners can ensure they receive the fastest training possible while also learning in-house what their abilities are and the level of their skillset. Unfortunately, many companies waste thousands of dollars each year when they send their technicians to a workshop that doesn’t offer hands-on training in a live-tissue processing environment, in addition to non-diagnostic materials. Not having the comfort of your equipment also has a huge impact. It is most beneficial to train a technician within the comfort of their lab. Have you ever sent your tech elsewhere to be trained, only to have them return unable to provide the service they were trained on simply because they were in a setting that they were not familiar with? Providers often express disappointment when this happens. Investing in on-the-job training is a smart move for any company that wants to upskill their employees while ensuring the highest retention rates. Consider providing hands-on training in-house to maximize the benefits for your technicians and your company. #OnTheJobTraining #EmployeeTraining #WorkplaceLearning #EmployeeDevelopment

A number of years ago, I was talking with my team about training. Someone asked the common question, “What if we train our people and they leave?” Followed by, “What if we don’t train them and they stay?” That has always stuck with me. The internal “people” processes we have implemented are all designed to do one thing: to help our people grow and develop so they can be their best every day. The fluid power industry continues to evolve because of the talented individuals who share their knowledge with the rising generation. One of the ways we encourage this knowledge sharing is through our Hands-On Training (HOT) Schools. Our trainers travel across the country, putting on three-day seminars where attendees get to learn from the experts. Helping people experience practical, hands-on training that they can apply every day is an invaluable development opportunity. This is a simple way to invest in your team and help them to keep the industry moving forward. https://lnkd.in/gcqwyMhe

A little experience in training. Working as a supervisor for several years, I constantly question myself about how to get a new engineer trained quickly and properly. Instead of looking for the answer somewhere else, I recalled my own story. And here are three things I apply whenever I can: Firstly, the task is more than just that. Every task has its own worth. Instead of merely assigning for people a task, I explain for them about the meaning of the task, reason with them why they need to do it, and tell them what the value will be. So, they can have another perspective on the task and action it with a different attitude that is more positive. Secondly, let it free. It means that they can do the task in any way they want as long as they do not violate the procedure and should have the reason for it. Say no with "just a hunch." Creativity is needed for the organization in some way. And finally, do not share any experience! Because what we can share is all about information, we cannot share experience. It cannot be their experience if they did not experience. I can oversee their failures with my experience. Let the thing be its natural. So, just let them free.

Multi-craft skills training offers valuable benefits for both your facility and employees. Read our latest blog for insights and practical tips on how to successfully implement this approach. https://hubs.li/Q02Sl7BK0 #MultiCraftTraining #WorkforceDevelopment #SkillsTraining #IndustrialTraining #PlantOperations #EmployeeDevelopment #PreventDowntime #Efficiency #TechnicalTraining #ManufacturingSkills

✨✨ What is on-the-job training? ⚙ On-the-job training, often abbreviated as OJT, is a powerful learning process that takes place right amid the job itself. ⚙ Unlike the traditional methods where employees are isolated in classrooms for endless hours, on-the-job training brings the action right where it matters most – the workplace! ⚙ It's all about learning while doing, applying those skills in real-time scenarios, and gaining valuable experience. ✨✨ Importance of on-the-job training ⚙ On-job training is the fuel that ignites the fire of employee growth and company success! With on-the-job training, employees can develop job-specific skills that are directly relevant to their roles. ⚙ It boosts their confidence, competence, and overall job satisfaction. And guess what? Happy employees tend to stick around longer, reducing turnover rates and saving the company both time and money. Original Post: https://lnkd.in/gWSdx6sZ

Creating a successful technical training program demands customization to accommodate diverse roles, responsibilities, and learning preferences within organizations. Check out our latest blog post for insights into customizing your training program to fit your team's unique needs. https://hubs.li/Q02mN_jv0 #TechnicalTraining #SuccessfulTechnicalTraining #Training #LearningAndDevelopment

fantastic insight on customizing technical training at the link below #technicaltraining #bespokelearning

How's that hip to hip technician training working out for you? Ever feel like the current way MSPs train their teams attaches the least expensive resource in the business to the most expensive resource in the business and makes them both equally unproductive? Yeah, us too... and that's why we built Empath. To help MSPs standardize and deliver career pathways to every person in the organization. Are you asking your teams, "Who do you want to be when you grow up?" Empath will help you build a custom learning pathway for every employee that helps them achieve those goals. In fact, according to LinkedIn research conducted over the last 5 years, 94% of employees would stay at a company longer if it invested in their career. If you don't have a career development plan in place for every employee that is designed to challenge and invest in them, they may be looking for somewhere else to work... What's your plan to upskill your workforce?

Training is an infinite game. There is no end, but the companies who win are the ones who play the long game. It is easy to get caught up in the immediate needs of a customer or local market to drive what training topics service techs receive. Traditional training topics for boiler service techs are: - Combustion - Properties of Steam Systems - Properties of Hydronic Systems - Boiler Brand Specific Topics - General Boiler Room Operation and Maintenance - Safety in the Boiler Room - Steam Trap Testing - Controls and Parallel Positioning Training - General Electricity - General Piping Those are all good topics but lack a well-rounded approach to training a person. It teaches a person technical facts and knowledge but lacks the intangible topics, such as - Leadership - Technical Troubleshooting Process - Problem Solving and Management - Customer Experience - Personal Finance - Physical Health - Mental Health - Stress Management How can a company expect a service tech to provide their claimed "industry-leading service" if the service tech has never had customer experience training? How many times does a service tech fix a problem, but the customer still calls the office and complains about how the service tech talked to them? I know, I know, customer experience training can sound complicated and a waste of time. Here is a real-world example of customer experience training: Company A has a documented process for how service technicians should greet a customer representative on a site. You are to shake the site contact's hand while looking them in the eyes and saying your first name. If you do not already know the name of the site contact, ask for it. - Quickly summarize why you are onsite. Not all site contacts are aware of all the details of your visit beforehand. If you do not know the specific reason why you are there, make sure to inquire about it. If someone other than the site contact is better to speak about the problem, make sure to speak to all knowledgeable persons. - Ask about any safety-related items such as hot work permits or sign-in forms. - If you are there for an unknown problem, make sure to verify the site contact expectations. Do they want you to fix the problem and figure out the bill later or contact them after you have a solution and offer some options to them on a fix. - Make sure if you are parking outside of a standard parking lot, that you have cleared the parking area with the site contact. Now Company A needs to train on this process and practice it with everyone. That way, when new hires are brought in, they know what is expected of them and how they should act when starting a service call. This is just a quick example that is so easy to implement, but it takes a different thought process than solely training service techs on technical knowledge. Are any service companies out there doing specific customer experience training for the service techs?

Don’t let untrained employees slow down your production. SPS offers customized operator training to ensure your team is always ready to perform at their best. https://loom.ly/GSXcxeM #OperatorTraining #SPS #ContinuousLearning