Strategic Partnerships & Key Accounts Specialist | Customer Success Expert | +12 Years in BFSI | Collaborated with Mastercard, VISA, IRCTC & More | Managed Relationships with Top Banks & FinTech across India & SE Asia
Are Subscription based models good for the consumer? Here we look into HP latest attempt into forcing customers to pay for a "subscription based" ink service and the downside it comes comes. As subsequent users found out, if you, at any stage, decide to stop this "subscription" to their ink service, HP can remotely disable the printer, even if the cartridge has sufficient ink in it. This maybe a simple version, but what if it was a "subscription based EV" which "stopped in the middle of the road" cause "your monthly fee didn't arrive on time" ? or a medical device? #saas #subscription #revenue
Veteran enterprise saas sales 5+ years (HrTech/AI/Analytics) | Published Author
2moAmrut K., subscription models can be a double-edged sword, especially when essential services are controlled like that. It’s a slippery slope