Andy Dempster’s Post

Great insight from Andy Dempster! 💡 🔥 Don't Leave Money on the Table! 🔥 These strategies to boost restaurant sales really align with what we do at Yumpingo. Maximising your average spend per head and getting real-time guest insights are crucial to driving growth 📈. I’ve seen firsthand how enhancing guest experience and using feedback data can help grow sales. Pair that with menu insights, and you’ll uncover sales opportunities that are easy for your team to action. One of my favourites is empowering staff through our real-time feedback — it keeps teams focused on the guest experience while boosting upsells. And when managers actively engage using real-time feedback, they can capture missed opportunities on the spot. #RestaurantGrowth #Hospitality #Yumpingo #ASPH #GuestExperience #DataDrivenSales

See my top Ten Tips to boost your restaurant sales! 👇

“My sales forecast is $50,000 this week." Wrong. After analyzing data from hundreds of restaurant P&Ls, I can confidently say this: Forecasting sales $ is one of the biggest mistakes restaurant owners make. Here’s why: Sales are the result, not the input. You can’t control how much money your guests spend—but you can control how many guests walk through your doors and how efficiently you serve them. A different approach? Forecast covers, not sales. Let me explain: Why covers > sales forecasts: 1) Predictability: Covers are more consistent than average check size, which can vary widely based on promotions, menu changes, or guest behavior. 2) Actionable Insights You can staff, prep, and schedule based on expected traffic instead of guessing revenue. 3) Operational Control Covers help you measure key performance indicators (KPIs) like table turns, labor efficiency, and seat utilization. 4) Scalability By tracking covers, you can test strategies to increase guest count—like marketing campaigns or reservation systems—and measure actual impact. 5) Revenue Growth Once you optimize guest count, you can layer in strategies to increase average check size, boosting sales as a result of better execution. Quick example: Two restaurants: A) Forecasts $50,000 in sales and staffs for it. B) Forecasts 2,500 covers and preps accordingly. If both fall short by 10%, Restaurant A is scrambling to understand why sales were down. Restaurant B can identify exactly whether it was fewer guests, lower check averages, or slower table turns—and fix the problem faster. Want to see the forecasting system I use to help restaurants scale profitably? Drop a "forecast" in the comments, and I’ll send you a free tool straight from my book “Bold Operations” about restaurant optimization. 👊🏻 #restaurants #restaurantmanagement #restaurantowner #forecasting #restaurantoperations

Are you a restaurant owner looking to skyrocket your sales and take your business to new heights? Look no further! In today's competitive dining landscape, it's crucial to stay ahead of the curve and implement strategies that not only attract customers but also keep them coming back for more. Here are some tried-and-tested tips to help you boost your restaurant sales: Embrace Online Ordering: 📱 Make it easy for customers to order from anywhere with platforms like iMenu4u. Optimize Your Menu: 🍽️ Highlight top-selling items and introduce fresh dishes to keep customers interested. Leverage Social Media: 📸 Engage with your audience and run promotions to drive visits. Offer Special Promotions: 💰 Create deals and discounts to attract customers during slow periods. Provide Exceptional Customer Service: 💼 Train your staff to exceed customer expectations and build loyalty. Create a Loyalty Program: 🎁 Reward repeat customers to encourage return visits. Host Events and Collaborations: 🎉 Partner with local businesses to generate buzz and attract new customers. Consistency is key! Continuously monitor and adjust your strategies to ensure long-term success. Here's to your continued success! 🥂

The restaurant #industry is highly competitive. And attracting new #customers while retaining existing ones is a constant challenge. According to a recent study, nearly 60% of restaurants fail within their first year, and only 16% make it to their fifth year. The above statistics highlight the importance of implementing effective strategies to increase your customer base, drive sales, and ensure the long-term success of your #restaurant. Read this blog to discover a secret weapon to increase your restaurant customer base and sales. https://lnkd.in/dbxfGxgv #order #delivery #restaurantsoftware #deliverysoftware #sales

How to use proven strategies to generate a steady stream of satisfied patrons—even if you think attracting and retaining customers is impossible (THREAD): Say goodbye to empty tables and slow nights by adopting a unique approach that sets you apart in the industry. Our expertise empowers you with comprehensive solutions to navigate challenges and create a vibrant atmosphere that keeps customers coming back. Contact us today to discover how our expertise can elevate your restaurant sales and bring sustained success to your business. #CustomerAcquisition #HospitalityMarketing #RestaurantSuccess #restaurantmarketing #restaurantmarketingtips #restaurantmarketingsuccess #restaurantmarketingagency #restaurantmarketingstrategies #restaurantmarketingadvice #restaurantmarketingcompany #restaurantmarketingexpert #restaurantmarketingguide #restaurantmarketinghelp #restaurantmarketinghacks #restaurantmarketingideas #restaurantmarketingstrategy #restaurantmarketingtip #restaurantadvertising

*** Some Key Focus Areas When Restaurant Sales Decline *** If sales are down, it can be overwhelming. But by focusing on these areas, you can uncover what might need fixing. 1. Listen to Customers Example: A customer says service is slow, or food quality is inconsistent. These insights are valuable! Action: Use a feedback system, like a suggestion box, to understand what matters most to your customers. 2. Review Pricing Example: If a burger went from SAR 30 to SAR 40, customers may look for cheaper options. Action: Compare your prices with similar restaurants. If needed, add budget-friendly items to your menu. 3. Use Simple Promotions Example: A “Happy Hour” with a 15% discount on sandwiches from 3-5 PM can fill empty seats. Action: Share these offers on social media and in-store to encourage visits during slower hours. 4. Improve Efficiency Example: Wasted salads add extra costs if they’re not selling. Action: Order smaller amounts and track what sells. Train staff to avoid over-prepping to keep inventory fresh. 5. Create a Memorable Experience Example: Offer a free dessert on a customer’s birthday. It’s a small touch but creates a big impression. Action: Encourage your team to make guests feel special. Small gestures lead to loyal customers. These simple steps help attract and retain customers. Small changes can have a big impact on customer satisfaction and sales growth. #RestaurantManagement#CustomerExperience#BoostSales#RestaurantTips#HospitalityInsights#SalesGrowth#CustomerFeedback#RestaurantMarketing#EfficiencyMatters#ServiceExcellence#CustomerLoyalty#BusinessGrowth#FoodBusiness#QSRInsights#HospitalityIndustry

A new behavioral study by Revenue Management Solutions found that consumers perceive dynamic pricing in restaurants as unfair, leading to reduced spending and increased price scrutiny. The study used eye-tracking technology to analyze how participants interacted with online restaurant menus under different conditions. Those primed with dynamic pricing context focused more on prices and spent 3% less on average than the control group. "Our research reveals that even subtle indicators of dynamic pricing can lead to reduced spending, a heightened focus on finding good deals, and ultimately lower customer satisfaction," said Dr. Philipp Laqué, RMS Managing Director for Europe. As restaurants explore innovative pricing strategies, RMS recommends maintaining transparency and highlighting value to build customer trust and loyalty. Approaches like value-focused promotions and occasion-based pricing can safeguard profits while addressing consumer concerns. #restauranttech #pricingstrategies #consumerbehavior

This is so good. Totally applicable to wine shops and ecommerce.

Offering discounts just to spur sales is a losing approach for quick-serve restaurants. Sure, it may work in the short-term, but it could be hurting the brand long-term. Instead of trying to cut prices on things, I suggest creating a ‘value-add’ for the customer. Find out what I mean here…