Anirudh Lamba’s Post

The emergence of quick commerce, anticipated to reach a valuation of $6 billion by 2025, is significantly transforming the landscape of Indian retail. This sector is not only altering consumer expectations through aggressive pricing strategies but also demonstrating a disruptive influence on the market. The quick commerce phenomenon in India serves as a double-edged sword, providing remarkable convenience while simultaneously placing immense pressure on established e-commerce platforms such as Flipkart and Amazon. This situation highlights the urgent necessity for continuous adaptation, particularly in relation to competitive pricing, to sustain or enhance market share. The printout feature offered by Blinkit is something I greatly appreciate, despite having a printer at home. This capability, which appears to be unique among competitors, allows for the printing of documents within a mere 15 minutes, regardless of location. For instance, if I find myself in a market or traveling and require a document printed, I can do so without the inconvenience of searching for a printing shop, even during nighttime hours. #quickcommerce #zepto #blinkit #Instamart

In this week's Retail Insights column I reflect on my recent visit to an #Amazon #robotic fulfillment center:

As e-commerce grows and our online shopping habits evolve, fulfilment centres are becoming an increasingly important part of the national logistics infrastructure. Despite Amazon closing some capacity in 2023, this segment remains one of the fastest-growing in the industry. High productivity and performance are critical success factors for fulfilment centres. However, the lack of coordination among fragmented industry players, outside of Amazon, unfortunately drives congestion, especially in urban areas. A smarter transport orchestration solution would provide a much more effective approach and help alleviate these problems, ensuring smoother operations and enhanced efficiency of the national logistics networks. FLOX - Logistics Services Orchestration Platform #ondemandlogistics #supplychainmanagement #logisticstech #smes

Ekart Logistics, the logistics division of Flipkart , has achieved a significant eight-fold growth over the last three years by monetizing its supply chain. The company now manages over 6 million shipments daily and covers 98% of Indian postal codes through its extensive last-mile network, supported by more than 50 million cubic feet of warehousing and a fleet of 7,000 trucks. Ekart played a key role during the recent festive season as a logistics partner for major brands like Snapdeal | AceVector Group , Roposo , Libas , Naaptol Online Shopping Pvt. Ltd , and Homecentre , helping them meet peak demand and enhance customer satisfaction. The company's monetization efforts have expanded its client base by ten times, surpassing the industry’s annual growth rate of 5-10%. Ekart has also branched out into providing document delivery solutions for financial institutions, further strengthening its integrated logistics network. With its comprehensive suite of services—including last-mile deliveries, PTL, FTL movements, and refurbishment—Ekart has seen 25% of partners adopt multiple solutions, leading to significant improvements in conversion rates and cost reductions. #Ekart #Flipkart #LogisticsGrowth #SupplyChainInnovation #EcommerceLogistics #LastMileDelivery #Monetization #LogisticsPartner #TechDrivenLogistics #D2CBrands #SupplyChainEfficiency #DocumentDelivery #FestiveSeasonSuccess #IndiaLogistics #GrowthStory

Flipkart and Ekart Logistics need to step up their game on customer experience. Today, I had four shipments picked up, but due to the lack of real-time updates, I received a message in the evening saying one item wasn’t picked up—guess which one? Of course, the most expensive one. 🤦♂️ It’s good that I have surveillance video of the pickup. What’s worse? Flipkart Support has no visibility into Ekart's operations. If they can’t help with delivery issues, what’s the point of having customer support at all? Sure, #BigBillionDays are great for attracting new customers, but the current experience isn’t enough to retain them. Time to focus on improving customer service, not just sales!

#ModernExpo_retailtrends   Today, we'd like to discuss an interesting theme with you: the popularity of multiple delivery options. According to Retail Week, 70% of consumers prefer buying from retailers that offer various customized delivery options. Generally, last-mile deliveries fall into two main categories:   • Scheduled deliveries: Customers can choose a specific delivery time up to seven days in advance. Couriers or 3PLs then use route optimization software to plan their delivery fleet's journey, considering transit time, vehicle capacity, inventory levels, driver experience, and any necessary qualifications.   • On-demand deliveries: This option allows customers to receive their orders in the shortest time possible. While delivering each order individually without a set route plan may increase costs for carriers or logistics providers, it fosters trust and loyalty from the customer's perspective as their orders are fulfilled the same day or even minutes after placing them.   Research shows a growing trend among eCommerce retailers and delivery firms to introduce multiple delivery options. This not only allows them to cater to customers with different preferences but also protects the business from overreliance on a single delivery method.   Parcel lockers can quickly resolve all these problems. For example, Modern Expo specializes in developing cutting-edge last-mile delivery solutions. Sustainable, efficient parcel lockers are currently in high demand.   These products are highly effective because couriers can drop off all packages at a single, convenient location. They are also environmentally friendly, eliminating the need for couriers to drive around different neighborhoods. Moreover, customers who use these lockers don't have to wait for a scheduled delivery or adapt to a courier's timetable, which is an added convenience. #ModernExpo #wearemodern #wecreateretailnew #GoModern

⚡ Flipkart’s Delivery Fleet Hits 10,000 EVs Milestone. Flipkart has reached a significant sustainability milestone, with its delivery fleet now comprising over 10,000 electric vehicles (EVs). This move is part of the e-commerce giant's ongoing commitment to reducing its carbon footprint and promoting eco-friendly delivery solutions. 🚚 EV Fleet Expansion:   - Flipkart has expanded its delivery fleet to include 10,000 electric vehicles, marking a major step towards making its logistics operations more sustainable. - The initiative is aimed at reducing carbon emissions and contributing to India’s push towards a greener, more sustainable future. 🌱 Commitment to Sustainability:   - The shift to electric vehicles is aligned with Flipkart’s broader sustainability goals, as it seeks to reduce its environmental impact and meet the growing demand for eco-friendly solutions. - Flipkart is also working to integrate more sustainable practices across its supply chain, in line with its vision of becoming a net-zero emissions company. 🚀 Strategic Impact:   - With 10,000 EVs now in operation, Flipkart is not only reducing emissions but also setting a strong example for other companies in the logistics and e-commerce sectors to follow suit. - The move is expected to reduce fuel costs, improve delivery efficiency, and help the company achieve its sustainability targets. 📈 Future Plans:   - Flipkart plans to continue expanding its EV fleet in the coming years, further accelerating its commitment to sustainability and cleaner logistics. - The company’s efforts will also contribute to the development of the EV ecosystem in India, helping to build infrastructure and support the growing demand for electric vehicles. 📅 Market Impact:   - The milestone reflects a broader trend in India’s e-commerce sector, where more companies are investing in EVs as part of their sustainability strategies. - Flipkart’s 10,000 EVs represent a significant contribution to the country's efforts to transition to cleaner transportation and reduce pollution. Flipkart’s move to expand its delivery fleet with 10,000 electric vehicles highlights the company’s focus on sustainability, making a substantial impact on its operations and the environment while setting a benchmark for other businesses in the industry. #Flipkart #ElectricVehicles #Sustainability #GreenLogistics #EVFleet #Microshots #EcoFriendly #FutureOfDelivery

FedEx Invests in Nimble, a Robotic Picking company. FedEx has recently invested in Nimble, a robotic picking company, signaling its commitment to advancing automation in logistics. 📣 About FedEx: With over 130 warehouse and fulfillment operations across North America and processing 475 million returns annually, FedEx Supply Chain plays a pivotal role in helping brands streamline operations, enhance agility, and accelerate click-to-door delivery speeds. This enables them to maximize value throughout their supply chain. 📣 About Nimble: Founded in 2017 by a team from Stanford and Carnegie Mellon's AI labs, Nimble boasts an impressive board of directors, including robotics and AI pioneers Marc Raibert (founder of Boston Dynamics), Sebastian Thrun (founder of Google X and Waymo), and Fei-Fei Li (former Chief Scientist of AI at Google and creator of ImageNet). 💡 Our Take: Picking tasks are among the most common yet labor-intensive and costly processes in order fulfillment centers. FedEx's investment in Nimble Robotics highlights the growing trend towards automation in 3PL (third-party logistics) operations. This move underscores the industry’s focus on improving efficiency and reducing operational costs through robotic innovations. #Robotic #Picking #Warehouseautomation #investment #FedEx

🚀 Exciting Opportunity: Innovative City Logistics Company for Sale! 🚀 We are an Indian company dedicated to revolutionizing city logistics through AI/ML algorithms that optimize hybrid ICE+EV fleets. Our dual-app platform not only balances supply and demand for goods and charging infrastructure but also offers competitive rates for flexible delivery windows. Key Features: Demand Prediction & Location Optimization Efficient Routing & Charging Solutions Truck Consolidation to enhance delivery efficiency Key Customers: Flipkart, Amazon, Moeving, Gentari Revenue Model: Gain-share: 20-30% margin through consolidation and optimal routing. Value-add/Subscription: Revenue from mini-container rentals with advanced security features. Financial Highlights: Total Investments: $197,673 Current Ask: $11M Use of Funds: Scaling technology, drivers, EVs, and marketing. Join us in our mission to make city logistics smarter and more sustainable! 🌱 #CityLogistics #AI #MachineLearning #EV #Sustainability #Transport #Innovation #InvestmentOpportunity #ForSale #SmartCities #FleetManagement #LogisticsTech #CleanTransport #Ecommerce #DigitalTransformation #SupplyChain #GreenLogistics #TechForGood #FutureOfTransport #B2B

📊 2024 Insight: Online automobile shopping is on the rise, with over 25% of buyers now choosing to purchase vehicles online, up from 18% in 2021. Amazon and Flipkart are leading this transformation, making it easier than ever to buy cars and two-wheelers from the comfort of your home. 🚗 Amazon's Strategy: Amazon Vehicles Platform: Explore and compare cars with detailed reviews and specs. Dealer Partnerships: Dealers list their inventory on Amazon, offering flexible pricing and direct customer interaction. Automotive Parts Expansion: Access a wide range of car parts and accessories with Amazon’s fast delivery. 🏍️ Flipkart's Moves: Dealer Partnerships: Wide selection of vehicles, including electric scooters, with pre-booking options and launch offers. Focus on EVs: Promoting sustainable transportation with detailed EV information. Flexible Delivery: Home delivery or dealership pickup options available. 🚀 Emerging Trends: Streamlined Buying: Virtual showrooms and AI recommendations make shopping quick and easy. Hands-Free Alexa: Amazon plans to integrate Alexa into Hyundai cars by 2025. Market Expansion: Breaking geographical barriers, offering access to vehicles in remote areas. 📖 Reading Time: 4 minutes 👉 https://lnkd.in/gEUQtpe7 #Ecommerce #AutomobileShopping #Amazon #Flipkart #DigitalTransformation #GrowthJockey