Ardhendu Kumar Bose’s Post

Have you ever wondered why some hotels achieve the coveted 5-star status while others remain at 4 stars? Before having worked in a 5 Star Hotel in Switzerland, I always asked myself - what really makes the difference between a 5 Star Hotel to a 4 Star Hotel? How come there are 4 Star Hotels (which are truly beautiful and exceptional) which never make it to 5 Stars? Here are the 5 most important factors that I observed through my work which TRULY make the difference: ✨ (EXTRA)-Personalized Service: At a 5-star hotel, you’re not just a guest—you’re treated as royalty. Every detail, from your room preference to your dining habits, is remembered and catered to. ✨ Exceptional Amenities: Think rooftop infinity pools, pillow menus, 24/7 concierge service, and spas that rival paradise. A 4-star might have great facilities, but 5-star hotels elevate comfort to an art form. ✨ Attention to Detail: It’s the small things that make a big difference—immaculate presentation, flawless decor, and the ability to anticipate what you need before you even ask. (Most 5 Star Hotels do pre-checks on their guests to get more information about their guests regarding personal/cultural preferences, occupation, etc.) ✨ Fine Dining Excellence: 5-star hotels often feature Michelin-starred restaurants or globally renowned chefs. In contrast, 4-star hotels might offer high-quality dining but rarely at the same gastronomic level. ✨ Exclusive Experiences: Whether it’s private tours, curated local activities, or bespoke events, a 5-star hotel creates unforgettable memories, not just a stay. The difference lies in the dedication to creating an extraordinary experience where luxury meets personalization. A 5-star hotel doesn't just meet your expectations—it exceeds them. #Hospitality #LuxuryTravel #5StarExperience

Hear from our own Kyu Baek Kim on why demand for boutique hotels is increasing in the upscale and midscale segments, with global giants like Wyndham Hotels & Resorts Asia Pacific embracing lifestyle and Hilton Hotels & Resorts and Hyatt expanding brand portfolios through acquisitions. Hotel conversions remain appealing due to high #construction costs, particularly for outdated hotels and struggling independent properties. However, challenges such as liquidity issues, a bid-ask price gaps, and high #development costs hinder new projects, reinforcing the shift towards conversions in the boutique hotel sector. #hotels #hospitality #assetmanagement #realestateinvestment Tim Alpe https://lnkd.in/g4FQqekM

𝐄𝐯𝐞𝐫 𝐰𝐨𝐧𝐝𝐞𝐫 𝐡𝐨𝐰 𝐚 𝐭𝐢𝐧𝐲 𝐦𝐨𝐭𝐨𝐫 𝐡𝐨𝐭𝐞𝐥 𝐢𝐧 𝐓𝐨𝐫𝐨𝐧𝐭𝐨 𝐛𝐞𝐜𝐚𝐦𝐞 𝐚 𝐠𝐥𝐨𝐛𝐚𝐥 𝐢𝐜𝐨𝐧 𝐨𝐟 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲? 🌎⚡️ Let’s rewind to 1961. While other hoteliers chased bigger buildings and fancier amenities, Isadore Sharp had a different vision: make every guest feel personally cared for. No gimmicks, no over-the-top glam—just genuine warmth and service straight from the heart. In a world of cookie-cutter accommodations, his first Four Seasons property focused on small touches that said, “We see you.” Guests felt it, loved it, and spread the word. That humble 125-room motor hotel didn’t just stand out—it set a new gold standard for what a hotel experience should be. Years later, the Four Seasons name is synonymous with elegance, comfort, and a certain feeling you can’t quite put into words—like being welcomed home, even if you’re thousands of miles away. Curious how that all happened? Hit play on the video and uncover the secret sauce behind one of the world’s most beloved luxury hospitality brands. And hey, if you’re into stories that inspire better business (and better experiences), give this page a follow. We’ve got plenty more where that came from! 🌿 #FourSeasons #Hospitality #CustomerExperience #BrandInspiration #InnovationsMastery

Hospitality leaders from Marriott, IHG, Auberge and Host share what’s driving the ‘insatiable’ luxury hotel demand and opportunities for brand growth and development in this article from #HotelDive #HotelDevelopment #CommercialDevelopment #LuxuryHotels #Hospitality

The hotel scuttlebutt du jour: Hyatt Hotels Corporation is reportedly in advanced talks to link up with Standard International, LLC, the parent company of Standard Hotels. Some might see it as Hyatt's latest lifestyle hotel acquisition after brands like Dream Hotel Group and Thompson Hotels. Some hotel snobs (not me, obviously. Cough.) would argue it's Hyatt *finally* bringing on legit lifestyle hotel experts who know a thing or two about what the competition and even certain existing Hyatt lifestyle brands don't have: staying power. More at The Points Guy: https://lnkd.in/exiFN_4E

𝗪𝗵𝗮𝘁'𝘀 𝘆𝗼𝘂𝗿 𝗳𝗮𝘃𝗼𝘂𝗿𝗶𝘁𝗲 𝗵𝗼𝘁𝗲𝗹? Hobart, Tasmania is one of my favourite places in the world and 𝙏𝙝𝙚 𝙏𝙖𝙨𝙢𝙖𝙣 has become a favourite of mine. Recently named to the world’s top 50 hotels, I'm inspired by their success and truth be told, it has given me the confidence to convert our flagship 𝗖𝗼𝗿𝘂𝘀 𝗛𝗼𝘁𝗲𝗹 𝗛𝘆𝗱𝗲 𝗣𝗮𝗿𝗸 London hotel to a 𝗠𝗮𝗿𝗿𝗶𝗼𝘁𝘁 𝗧𝗿𝗶𝗯𝘂𝘁𝗲. But the success of a hotel is more than just re-branding. This transformation has to go beyond reimagining what a historic hotel can be in the 21st century. We believe the key is to be deeply rooted in the communities that we serve, each with a distinctive story to tell. Corus Hyde Park, with its prime location and rich history, is the perfect canvas for this next chapter—a place where London’s past meets the future. By partnering with Marriott, we’re elevating our unique, immersive hospitality experience. The journey ahead is an exciting one, and I look forward to seeing this transformation take shape, creating a destination that inspires travelers from around the world. #HotelInnovation #LuxuryTravel #MarriottTribute #CorusHydePark #Transformation #HeritageHotels #HospitalityLeadership #UKHospitality #IHM #Hospitality #HotelNews #Leadership #Thoughtleadership #ImmersiveHospitalityManagement #GlobalHospitalityManagement #MUIGroup https://lnkd.in/gEXjnBxs

𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝗠𝗶𝗰𝗵𝗲𝗹𝗶𝗻 𝗞𝗲𝘆𝘀 𝗮𝗻𝗱 𝘄𝗵𝘆 𝗮𝗿𝗲 𝘁𝗵𝗲𝘆 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲 𝘄𝗼𝗿𝗹𝗱 𝗼𝗳 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆? While many are familiar with the Michelin Guide for restaurants, the Michelin Keys are a new recognition system that focuses specifically on luxury hotels and their service quality. Introduced to highlight the best in hospitality, the Michelin Keys reward hotels that go above and beyond in delivering exceptional guest experiences. Much like the stars awarded to restaurants, the Michelin Keys symbolize excellence in service, attention to detail and creating memorable stays for guests. Hotels that earn Michelin Keys have demonstrated the highest standards of luxury and hospitality, making them leaders in the industry. For those of us in hospitality, the Michelin Keys represent a new benchmark of quality and a constant reminder to keep pushing for the best in service. Check out more about the Michelin Keys here: https://lnkd.in/dY_meyqf #MichelinKeys #Hospitality #LuxuryHotels

People on the Move: Minor Hotels has named Omar Romero its new chief development and luxury officer. Read about this and other recent appointments in the #hospitalityindustry: #HOTELS #hotelnews #hospitality #hotelindustry #hospitalitynews #hotelindustry #appointments #hoteliers

The Pinnacle of Luxury: Exploring the 7-Star Standard in Hospitality The concept of a 7-star hotel represents the epitome of luxury and exclusivity, going beyond the traditional 5-star rating system. While there is no official global standard for a 7-star rating, it is often used by hotels and resorts to signify unparalleled levels of service, amenities, and experiences. Key Features of a 7-Star Hotel A• World-Class Dining: Exceptional dining options with renowned chefs and exclusive menus. B• Exclusive Amenities: Private pools, spas, and personalized services such as personal concierges. C• Impeccable Service: Highly personalized and attentive service to cater to every guest's needs. D• Luxurious Accommodations: Lavish and opulent rooms with top-of-the-line furnishings and technology. E• Unique Experiences: Offering unique and memorable experiences, such as private tours, helicopter transfers, and bespoke events. Significance of the 7-Star Rating A• Consumer Trust: Provides a reliable indicator of quality, helping guests make informed choices. B• Incentive for Improvement: Motivates hotels to enhance their services and facilities to achieve this prestigious rating. C• Market Differentiation: Helps establishments stand out in a crowded market, attracting more discerning customers. The 7-star standard in hospitality signifies the highest level of luxury, exclusivity, and personalized service. These establishments set themselves apart by offering unique experiences and impeccable service that exceed guests' expectations. #7StarHotels #LuxuryTravel #ExclusiveResorts #HospitalityIndustry #LuxuryLifestyle #TravelGoals #UltimateLuxury

Hospitality leaders from Marriott, IHG, Auberge and Host share what’s driving the ‘insatiable’ luxury hotel demand and opportunities for brand growth and development in this article from #HotelDive