Laura Illoldi Davalos’ Post

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Responsible Management & Entrepreneurship | Tomorrow University of Applied Sciences | Passionate Explorer of Life

Have you ever wondered why some hotels achieve the coveted 5-star status while others remain at 4 stars? Before having worked in a 5 Star Hotel in Switzerland, I always asked myself - what really makes the difference between a 5 Star Hotel to a 4 Star Hotel? How come there are 4 Star Hotels (which are truly beautiful and exceptional) which never make it to 5 Stars? Here are the 5 most important factors that I observed through my work which TRULY make the difference: ✨ (EXTRA)-Personalized Service: At a 5-star hotel, you’re not just a guest—you’re treated as royalty. Every detail, from your room preference to your dining habits, is remembered and catered to. ✨ Exceptional Amenities: Think rooftop infinity pools, pillow menus, 24/7 concierge service, and spas that rival paradise. A 4-star might have great facilities, but 5-star hotels elevate comfort to an art form. ✨ Attention to Detail: It’s the small things that make a big difference—immaculate presentation, flawless decor, and the ability to anticipate what you need before you even ask. (Most 5 Star Hotels do pre-checks on their guests to get more information about their guests regarding personal/cultural preferences, occupation, etc.) ✨ Fine Dining Excellence: 5-star hotels often feature Michelin-starred restaurants or globally renowned chefs. In contrast, 4-star hotels might offer high-quality dining but rarely at the same gastronomic level. ✨ Exclusive Experiences: Whether it’s private tours, curated local activities, or bespoke events, a 5-star hotel creates unforgettable memories, not just a stay. The difference lies in the dedication to creating an extraordinary experience where luxury meets personalization. A 5-star hotel doesn't just meet your expectations—it exceeds them. #Hospitality #LuxuryTravel #5StarExperience

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