Chinmay Ramdev’s Post

Starting a new job can be overwhelming. But at Saab, a global defense and security leader, they're working to ensure that every new employee feels supported and empowered from day one. With a workforce of over 18,000, Saab knew their onboarding process had to match the sophistication of their products—but bureaucracy was slowing things down. So, they set out to transform. Saab's Digital Onboarding Transformation To create a seamless onboarding experience, Saab's HR and IT teams reimagined their entire process with ServiceNow's Enterprise Onboarding and Transitioning. By replacing outdated, paper-based workflows with digital automation, they streamlined everything from IT provisioning to security clearances. New hires now start with all the tools, resources, and knowledge they need to succeed from day one. The new onboarding journey includes a pre-boarding ‘tour’ with videos and articles to welcome employees into Saab’s culture, as well as automated provisioning for security and IT. This streamlined process not only eliminated delays but also improved productivity, engagement, and compliance, saving Saab an estimated 12,000 hours annually while boosting employee satisfaction by 25%. Beyond onboarding, Saab's transformation is ongoing. With COVID-19 highlighting the limitations of paper-based processes, Saab is expanding digital workflows across the organization, using agile methods to bring continuous value. The success of onboarding has sparked a renewed enthusiasm for examining and updating outdated processes, demonstrating the power of connected, digital solutions. #DigitalTransformation #EmployeeExperience #ServiceNow https://lnkd.in/d64m6Mv7

Saab – ServiceNow – Customer Story

Saab – ServiceNow – Customer Story

servicenow.com

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