Chinmay Ramdev’s Post

Saab has revolutionized its onboarding process with ServiceNow's Enterprise Onboarding and Transitioning system, replacing slow, paper-based methods with a seamless digital experience. This transformation saves 12,000 hours yearly, boosts employee satisfaction by 25%, and enhances productivity and compliance. The integration of HR, IT, and other departments through automated workflows ensures new hires have the necessary tools and information from day one. Saab's commitment to efficiency and connectivity shines through this innovative approach. #DigitalTransformation #OnboardingExcellence #ServiceNow #HRInnovation #EmployeeExperience #Saab #AgileTransformation #ProductivityBoost Learn more: [Link to Saab's Success Story](https://lnkd.in/dnD9Ru8q)

In the fast-paced world of work where tech innovations and digital transformation are profoundly redefining industries, organizations are continuously looking for ways of powering their workforce for the future. #FutureOfWork #Innovations #Insights #Knowledge2024 #ServiceNow

I love supporting our ServiceNow team. Read more to learn more about what we can offer! ServiceNow's single platform approach simplifies workflows, embodies the ITIL framework, and scales with your business. It's not just about keeping operations running; it's about propelling them forward with efficiency and innovation. For those of us at CAI, ServiceNow is a pathway to enabling our clients to achieve more, no matter the size of their IT department. Check out #TeamCAI's breakdown of what's new and notable within the ServiceNow platform: https://lnkd.in/gw--qUvG [ID:The picture shows an indoor office setting with several individuals working at their desks with modern computers. They are wearing casual to smart casual office attire, and the office environment conveys a bright and airy space with natural light coming through the windows.]

“We’ve got so many different employee portals, it’s a mess, where do we start?” This is a question we've had from many of our customers, and we've now got a lot of experience successfully implementing ServiceNow's Employee Centre to solve this problem. In doing so, we've learnt some really valuable lessons on best-practice. If you're facing this problem, or considering Employee Centre as a solution, check out this incredibly helpful blog by Daniel Davies which covers our top tips on making sure you have a seamless and a successful implementation: https://lnkd.in/eeRJihp3 #ServiceNow #EmployeeCentre

Why a World-Class Service Desk is the Secret Sauce of Your IT Ecosystem Your service desk is more than just a support hub; it’s the glue that holds your IT ecosystem together. From seamless hybrid working to fast ticket resolution, a top-tier service desk ensures employees feel valued and empowered to excel. Companies using an advanced IT Service Management (ITSM) platform like ServiceNow® often see up to 30% operational efficiency gains and a 25% boost in employee satisfaction. Why settle for less? Transform your IT support today with EXPO.e Networks. Enjoy a fully managed ServiceNow® solution that scales with your business—without the complexity or hefty upfront costs. Get started now with 10% off your first deployment. Let’s connect and future-proof your IT: https://lnkd.in/ezUrHSs8 #ITSupport #ServiceDesk #ITSM #ServiceNow #TechSolutions #DigitalTransformation

🌍 BT Accelerates Innovation and Empowers Workforce with ServiceNow! 🚀 BT Group, a global leader in telecommunications, partnered with ServiceNow to drive innovation and boost employee engagement through the RiseUp with BT initiative. Here’s how ServiceNow made an impact: 1. Empowering Employees: BT implemented ServiceNow’s Now Learning Platform to upskill employees, providing them with new opportunities for growth and development in a fast-changing industry. 2. Streamlined Operations: Automated workflows across departments improved service delivery and reduced manual tasks, allowing teams to focus on more strategic initiatives. 3. Innovation at Scale: With ServiceNow, BT enhanced its ability to innovate rapidly, driving digital transformation across the organization and creating a more agile, responsive business. 4. Improved Employee Experience: By centralizing support services and offering self-service options, BT enhanced the overall employee experience, increasing engagement and satisfaction. 👏 Hats off to BT for leveraging ServiceNow to rise up and create a future-ready workforce while accelerating innovation! #ServiceNow #BTGroup #DigitalTransformation #Innovation #EmployeeExperience #Automation #RiseUpWithBT

In a large retail organization like Best Buy, delivering the right knowledge to employees isn’t just about providing information — it’s about empowering teams. When your workforce is spread across a global network, with thousands of employees needing access to communications, SOPs, and resources, the challenge becomes clear: How do you ensure every employee gets the information they need, when they need it, without frustration? ➡️ This is where knowledge management systems become a game-changer. At Best Buy, a key focus has been creating a seamless, self-service experience. Most employees don’t want to make a call or open a chat for every question. They want to find their answers quickly and independently so they can get back to their work. But there are common pain points in this journey: Consistency: How do you ensure that every article reflects the same quality, branding, and tone? Engagement: How do you make content engaging, avoiding the “too long; didn’t read” problem? Governance: How do you maintain high standards and control across thousands of resources? Best Buy solved these issues by consolidating its knowledge into a single source of truth using the ServiceNow platform and our Amaze solution. Now, they can empower self-service resources and help employees solve problems independently without roadblocks. When employees can find what they need in seconds, instead of navigating through inconsistent or outdated information, it’s not just their day that gets better — it’s your whole operation. Are your knowledge systems delivering the experience your employees deserve? #KnowledgeManagement #EmployeeExperience #ServiceNow #DigitalTransformation #WowOnNow

How do you go from being an executive assistant who couldn’t code to leading a game-changing digital transformation? Trisha Johnson and her team at BD were tasked with transforming the company’s shared services using ServiceNow. Starting with a small team, they knew training was key. Trisha made sure everyone became ServiceNow Certified System Administrators and actively engaged in the ServiceNow community for continuous learning. The results were remarkable: they launched a new shared services platform in just 11 weeks (an effort that typically takes months), transforming processes like capital planning, which went from 12 weeks to 2 days. A platform-first strategy helped BD scale seamlessly, managing 400,000 service requests annually for 200,000 internal and external users. Training continues to fuel their success, with ongoing certifications ensuring the team stays ahead of the curve. #ServiceNow #TechInnovation #DigitalTransformation https://lnkd.in/dbbHg352

When you are at home and need to fix something or want to know more about something, the first place you are most likely to go is YouTube. So why can't you do that at work? Let's face it, nowadays we would rather watch a <3 -minute video than read a 10-page knowledge article. 85% of the Fortune 500 leverage ServiceNow for their ITSM workflows and HR initiatives to streamline their digital transformations and improve the employee journey. Vbrick seamlessly integrates live and recorded video into NOW pages and knowledge articles with integrations for ServiceNow ITSM (https://lnkd.in/gjqEfg9K) and Employee Center Pro (https://lnkd.in/geyhCpHd)

Discover how Nous Infosystems revolutionized daily operations with ServiceNow IT Service Management, boosting employee productivity and efficiency to new heights. Check out the case study for a detailed story! https://lnkd.in/gMJsyqYF #servicenow #nowplatform #servicenowpartner #itservicemanagement #employeeexperience #employeeproductivity #itsm