The FTC’s new Click to Cancel rule is shaking up subscriptions. Scott Clark dives into how this game-changing rule simplifies cancellations, demands transparency, and could rebuild trust in the subscription economy. Are businesses ready? Find out. https://lnkd.in/eW8xseDf Michael Podolsky of PissedConsumer #CustomerExperience #FTC
Inspiration and Executive Officer at PissedConsumer & WiserBrand
7hThank you for the mention, CMSWire! The FTC's new "Click to Cancel" rule is indeed a significant step toward fairness in the subscription economy. As I shared with Scott Clark and your readers, we’ve seen countless complaints from consumers who feel trapped in difficult cancellation processes. Simplifying these processes isn’t just about compliance—it’s an opportunity for businesses to build long-term trust with their customers. Thanks to Scott for diving into this topic!