Codento’s Post

🔶 What Makes a Top-Notch IT Consultant at Codento? Our NPS Survey Reveals All! 🔶 At Codento, we believe in the power of listening to our clients. Our recent NPS survey highlighted what truly matters in an IT consultant. Here are some categories that were more prominent in the positive feedback and therefore tell much about how to be a great consultant. 🔸 First up, active collaboration with the client and excellent communication. These qualities ensure smooth project progress and clear expectations. 🔸 Fast response times and quick delivery were also high on the list. Timeliness is crucial in keeping projects on track and clients satisfied. 🔸 Technical capability and creating professional, working solutions were non-negotiable. Expertise is the backbone of any successful IT project. 🔸 Clients also value consultants who can show direction and see the bigger picture. Strategic vision helps guide projects toward long-term success. As you can see from the feedback, many things about being successful as a consultant revolve around human-to-human interaction. Empathy is one of Codento’s values and also one business-critical attribute of ours. What do you think is the most important quality of an IT consultant? #Codento #GoogleCloud #NPS #ITConsulting #TechExpertise

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