Compass Group Canada’s Post

Today marks my 6th anniversary with Endeavour Group, particularly in my role as Wine Merchant with Dan Murphy’s. A milestone like this invites reflection - not just on these six years, but on the broader journey that started over 30 years ago when I began my professional career. Back then, the business world revolved around products. It was the golden age of product developers, designers, and engineers. If a product could deliver, it had authority. Then came the marketing era, where the focus shifted to global expansion, cultural nuances, and market positioning. Marketing was the driving force, the unquestioned authority. Today, we’re deep in the age of commercial authority - dominated by numbers, KPIs, profit margins, and cost savings. While metrics are essential, I believe managing purely by numbers is like painting by numbers: it might create a recognizable picture, but it’s far from art. What’s missing is the human factor - the art of managing people, valueing both customers and employees as individuals, not statistics. In large organizations, employees often feel like mere numbers: moved around, added, subtracted, or multiplied with little regard for their unique skills, knowledge, and experiences. We talk about diversity and inclusion, but are we genuinely respecting individuals? True inclusion means seeing beyond numbers to the person behind them. It’s time to challenge this norm. Let’s shift the focus to human relationships - not through standard HR processes, but through authentic connections. Business, at its core, is still done between people. The customer-supplier relationship thrives on trust and respect. Remember when a handshake sealed a deal? Imagine a business model where no single authority - be it product, marketing, or finance - dominates. Instead, every discipline, every voice, and especially the customer, has a seat at the table. Such an environment fosters respect, and from respect grows trust. Here’s to the next chapter - one where we prioritize people, not just performance. #BusinessReflections #HumanCenteredLeadership #TrustAndRespect #AnniversaryThoughts #PeopleOverNumbers #LeadershipEvolution #CustomerFirst #RethinkingTheWineIndustry #WineMerchant Rethinking the Wine Industry

Its a wrap! Our Q3 Corporate Affairs day 3 concluded with updates and discussions on our focus for the next few months, how we can optimise performance and influence delivery. True togetherness is a profound and uplifting experience that transcends mere collaboration or teamwork. When individuals come together with open hearts and minds, sharing a common purpose and genuine connection, the resulting synergy is nothing short of magical. In this state of true togetherness, creativity flourishes, communication flows effortlessly, and collective energy soars. As we unite in a spirit of trust, empathy, and mutual support, our individual strengths are amplified, and our shared humanity is celebrated. In this joyous space, we find inspiration, motivation, and a deep sense of belonging, leading to breakthroughs, growth, and unforgettable memories. By embracing true togetherness, we unlock the full potential of our teams, our organizations, and ourselves, leading to a more harmonious, productive, and fulfilling corporate culture. #JoyOfTrueTogetherness #TogetherWeThrive HEINEKEN Beverages

Every week counts 📆 We have 4000 weeks on this beautiful earth. And half of it we spend working with our colleagues instead of family and friends. So why not shaping it the way we all wish for and making it a valuable experience? That's what the Culture aMBassadors are standing for. And this is our golden circle from my point if view: 𝐎𝐔𝐑 𝐖𝐇𝐘 ❤️ #impact - Just like our CCO Slogan says: Make every experience count! Everyone can make a difference and contribute to our RoE, the Return on Experience. That is what we believe and that is what drives us in order to shape the Culture that we strive for. 𝐎𝐔𝐑 𝐇𝐎𝐖 🤜🏼🤛🏾 ➡️ Diverse ➡️ Self-organized & Non-hierarchical ➡️ Driven by passion ➡️ On eye-level and supported by the Management We are a group of up to 14 people covering the CCO Division with round about 140 people. It's voluntary work, on top of the "regular jobs" and it's the committment, the teamspirit, the results and the appreciation that defines us. 𝐎𝐔𝐑 𝐖𝐇𝐀𝐓 🧗 There are a lot of initiatives: Specific CCO onboarding days, share and learn sessions, after works, Yoga sessions, Feedback Trainings, trust dialogues, F*ck up nights and many more... Kickstarter for this are our internal surveys results and we look on it from a perspective 💪🏼 to strenghten our unique Culture & 💪🏼 to work on pain points we identified together in Tandems (Ambassador & Manager) 💪🏼 in order to create a high performance culture. Happy employees - happy customers - better results. 🙏🙏🙏 Thank you, Teşekkür ederim, Gracias, Dziekuje, Merci, dhanyavaad #Culture aMBassadors for 🔸giving me a 2nd team to work in, 🔸creating a positive work culture based on trust 🔸building meaningful relationships 🔸and making a difference in my life and a lot of other colleagues at Mercedes-Benz Mobility AG. #Positiveleadership at its best. Do you have a Culture team? And what makes your day valuable at work? #newwork #itsajourney

To say 2024 has been a tough year would be an understatement. If you want to know what was so tough about this year (in case you've been living under a rock or haven't been following) I'll add this in the comments. But this post is about gratitude - Throughout the difficulties of this year, one of the best things that did happen to me was being recognized as a Top Retail Expert by RETHINK Retail. As a first time TRE (this is what we call the top retail experts) I honestly had no idea what to look forward to. It started with a google meet call where I got to meet some of the other TREs, and followed by an amazing Gala event in NYC during NRF, where I got to meet even more awesome TREs and also some GRLs (Global REtail Leaders). Since then, I participated in monthly mixers where I got to discuss (and sometimes lead the discussion) the industry's most burning topics - with the worlds top retail experts and retail leaders. I got to speak at the AiR summit and even participated in one epic dinner in Barcelona during ShopTalk. When you become a TRE, it comes with so many benefits - from engaging discussions with fellow TREs and GRLs, to stimulating online events, to content collaborations - podcasts, webinars, reports, articles, and to epic physical events. Plus, you get to meet so many AMAZING people like Sharon Yourell Lawlor Lisa Goller, MBA Matt Mueller Bryan Amaral DeAnn Campbell April Sabral Catarina Santos Julia Hare Marie Driscoll, CFA Branden Moskwa Carl Boutet and so many more And to think it all started from Brandon Rael recommending that I nominate myself! So now I want to do the same for you all - If you see yourself as an expert in anything retail related, you should nominate yourself asap. Nominations are open until this Thu, Nov 20, and once selected you'll be recognized as a TRE for 2025. Nothing to lose here, but lot's to gain. Link to apply will be in the comments OR scan the QR in the image. Good luck! #topretailexperts #TRE #retailleaders

"What is your superpower?" 🦸♀️ At first, I wasn’t sure how to answer this question – I didn’t even know if I had one. But after listening to those around me, I realized that I do have something unique to offer. That’s why I decided to take a leap and submit my candidacy for CMO of the Year. 🤞 Here’s how I now answer that question: "I believe my superpower as a CMO lies in balancing strategic thinking with empathy, demonstrating that performance and well-being are not mutually exclusive. I strive to find the right equilibrium between delivering short-term results and investing in long-term growth, with the consumer always at the heart of every decision. At the same time, I am fully committed to managing my team’s well-being—fostering solidarity, and building respect within the team and with our partners. This combination of strategic insight and genuine care for people strengthens our collective resilience. By leading with purpose and adaptability, I hope to inspire others to see that success and well-being can go hand in hand. My superpower also lies in helping others discover their own, nurturing talents to build a stronger, more human-centered workplace. Through promoting sustainable practices and meaningful innovation, I aim to influence not just how we work, but how we place people at the center and drive positive change within my organization and across the industry." 🌱✨ I deeply believe that sense, conscience, and performance can align to create real value. It’s possible to deliver impactful results without sacrificing integrity or well-being, and this principle continues to guide me every day. I also want to express my gratitude to Serviceplan Group Belux for providing the space to reflect at this key moment in my career. For me, it’s not just about making a greater impact—it’s about making the right impact, no matter the scale. Finally, I’d like to send a heartfelt thank you to the other nominees Caroline Baume, Florence Muls (She/Her),Valerie Morfitis and Andy van Hassel. Your stories are incredibly inspiring, and I wish you all the best of luck. 🍀We have so much to learn from one another, and I look forward to growing together throughout this journey. 🚀

🌟 𝐇𝐨𝐰 𝐀 𝐑𝐞𝐠𝐮𝐥𝐚𝐫 𝐒𝐚𝐥𝐞𝐬 𝐊𝐢𝐜𝐤 𝐎𝐟𝐟 𝐂𝐚𝐧 𝐂𝐡𝐚𝐧𝐠𝐞 𝐈𝐭 𝐀𝐥𝐥 🚀 The last two days, we gathered for our mid-year review and Sales Kick Off for Q3. It was a moment to celebrate our achievements, analyze best practices, and chart our course for the remainder of the year. Nothing special you might say. New quarter, new promotions, new action plans. The 𝐫𝐞𝐚𝐥 topics of this kick-off were the ones I could find between the lines: 1️⃣ 𝐏𝐬𝐲𝐜𝐡𝐨𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐒𝐚𝐟𝐞𝐭𝐲: It’s crucial that everyone feels safe to speak up when issues arise, regardless of their position in the hierarchy. Being heard makes me feel engaged. This openness is where change begins. It‘s the small steps. It‘s the moment a colleague admits in front of the whole group that he/she just doesn‘t know how to use the calendar option on Outlook. Some years ago, I would roll my eyes. Now, I start to understand that this openness is crucial when it comes to change. 2️⃣ 𝐏𝐨𝐬𝐢𝐭𝐢𝐯𝐞 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Had to google it first, because it is definitely not about fostering a culture of „positive vibes only“. It’s about empathy, trusting in each other’s strengths, creating an environment where everyone can thrive and most importantly about… 3️⃣ 𝐀𝐮𝐭𝐡𝐞𝐧𝐭𝐢𝐜𝐢𝐭𝐲 𝐚𝐧𝐝 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐕𝐚𝐥𝐮𝐞𝐬: Puratos is particularly promoting health and wellbeing. What’s new to me is that we don’t have to be shiny, happy people all the time. Saying how you feel. Being exhausted from the week and happy that the weekend is near doesn’t mean I’m not aligned with the overall objectives. It’s authentic. And in the end, it‘s human. As we delve deeper into Q3, I’m excited to see how these principles will continue to shape our journey forward. Here’s to fostering a culture of trust, collaboration, and growth within our team! How do you use team events to foster future growth? #TeamEmpowerment #PsychologicalSafety #PositiveLeadership #Authenticity #CompanyValues #EmployeeWellbeing #Q3KickOff #Puratos #FoodInnovationForGood #GesundheitUndWohlbefindenFürAlle #ChangeManagement #Transformation

Entering new markets, extending our capabilities and growing our team has been a thrill but positive influence has always been the driving force behind Nous Group. It has guided our strategy since day one. What constitutes positive influence is always up for healthy and robust debate, but achieving as much good as we can is not. As part of our 25th anniversary, we’ve engaged in an exploration of positive influence and what it means for how we work with clients. If you're feeling philosophical, take a deep dive and check out our report where we explore the challenges and opportunities that come with being genuinely purpose-driven in 2024. Read more: https://lnkd.in/gPBxRxd4 #positiveinfluence #purpose 

🌟 Team Purpose: Why Does It Matter? 🌟 As many of you know, I strongly believe in the power of finding both individual purpose and team purpose to propel our careers and lives forward. So I got very excited to lead the team vision session at last week's NASEA Conference in Pattaya! It was a fantastic opportunity to convene with brilliant minds, delve into discussions on crafting team purpose, and uncover the essence of our collective 'secret sauce! While we haven't nailed down our team's final purpose just yet, the progress we've made is electrifying. Every conversation, every idea shared, brings us closer to uncovering that North Star that will guide our journey together. Why do I think that discovering your team's purpose is a game-changer? 🌟 Because it's like giving your team a roadmap to follow, so everyone's on the same page and heading in the right direction. 🌟When everyone knows why they're doing what they're doing, it's easier to get excited and give it your all. 🌟Plus, having a clear purpose helps you make decisions faster and with more confidence. It's like having a North Star to guide you through the fog. 🌟And when you're all in it together, you naturally start working better as a team, coming up with cool ideas, and bouncing back stronger from setbacks. Big thanks to the Leadership team of Pepsi Lipton NASEA for investing time into this! Vineet Sharma Hareem Imran Maria Kris Ann Llanes-Dimaculangan Vananthon Imanotai Abdel Rahim Hajjar sabrina teng

Happy F-in' Friday!! There are formal and informal ways to show support and appreciation. An award, a gift, a promotion, and a thank you note comprise a small collection of examples. Another way is an evaluation or rating. Mobil is credited with helping to launch the star rating system into popularity by using it to communicate hotels with the best amenities and services which was published in the Mobil Travel Guide. What did they land on? A system using ➡️five⬅️ stars; with more stars is better. We use five-star systems a lot. While something might get a 5 star rating, it doesn't mean it's absolutely perfect. Basically, 5-stars can mean, "No notes." Except with the evaluation of humans at work. In my first- and second-hand experiences, it seems common that the equivalent of a 5-star rating for an employee is not allowed. Not that it's not available, it's not allowed. It would be engaging to discuss, debate, or have a heated agreement about employee evaluation systems, lets... just... not. In spite of a formal evaluation, we can show people how much we appreciate their contributions. If you develop your own 5-start equivalent system of gratitude, how would you communicate your appreciation to people on your team? #fwords #friday #leadership #five Image by Gordon Johnson from Pixabay Almost every Happy F-in' Friday, I take a randomly selected and reasonably positive word starting with "F" and use it to share a leadership story or observation. Why? Why f-in' not? 😄

Congratulations Direct 60 List honoree Steph So, SVP, Digital Experience, Shake Shack! The Direct 60 List honors top executives mastering the business of brands. Leveraging technology, innovation, and next-generation strategies, these leaders drive growth and position their brands for success in a consumer-centric, data-driven world. You can see the full Direct 60 List here:  https://lnkd.in/gyJxNYFa Steph told us, “To succeed in today’s competitive environment, brands need to continuously push the envelope, passionately innovate, and listen – whether it’s about how we’re elevating the guest experience online and in-store, or how we’re attracting new customers. A commitment to innovation ensures that your brand not only meets but exceeds the evolving needs and expectations of your customers, driving both growth and loyalty." Meet The Direct 60 List Honorees in person at The Direct 60 Forum on October 10th in New York City! More than a gala and less than a conference, this one-of-a-kind event features thoughtful peer discussions, elegant tasting experiences, inspiring acceptance speeches, red carpet moments, incredible giveaways (five star hotels!), curated receptions and VIP dinners - there are few evenings that can match The Direct 60 Forum. Learn more:  https://lnkd.in/gNXz8vUQ #Direct60 #TheLead #Brands