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Fair Lending Expert | Training Lenders, Regulators, Examiners, and Community Housing Groups on fair lending software and compliance. | Customer Success | Marathon Runner (17 x 26.2) 🦄 (1 x 50K) | Vegan Athlete 🌱

As part of a robust fair lending program, it’s crucial to have a structured process for monitoring and addressing complaints. This proactive approach not only ensures compliance with regulations but also fosters trust and transparency with customers. If your organization hasn’t integrated complaint monitoring into its fair lending program yet, now is the time to consider doing so. Not only does this demonstrate your commitment to fair practices, but it also helps identify and rectify any potential issues before they escalate. #FairLending

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