Delightfully VirtuAl - Worldwide WFH Job Board- Don't forget to hit follow!’s Post

DVA is not associated with this job posting Customer Engagement Specialist, Government https://lnkd.in/gTiG-VPU What you’ll do Proactively engage with customers through calls, Zoom meetings, emails, and text messages to ensure they derive maximum value from brightwheel, leading to prolonged customer retention. Identify and advocate for the use of specific brightwheel features that align with individual customer needs, enhancing their overall experience and satisfaction. Regularly evaluate customer interaction with brightwheel to identify their level of engagement, pinpoint challenges, and facilitate swift resolution of any issues. #jobopportunity #careeropportunity #hiringnow #jobsearch #joblisting #jobopening #nowhiring #jobvacancy #jobalert #jobposting #jobhunt #jobseeker #jobmarket #jobgrowth #jobprospects #jobpotential #jobgrowth #jobopportunities #jobseeking #jobapplication #jobinterview #joboffer #jobplacement #jobplacementagency #jobrecruitment #jobnetworking #jobadvice #jobtips #jobstrategy #jobsuccess

DVA is not associated with this job post. Customer Success Manager, Global https://lnkd.in/gCYheKpj What you’ll be doing Serve as the primary point of contact and advisor for a portfolio of up to 20 customers, building and maintaining strong relationships through ongoing support and regular check-ins (e.g. QBRs) Understand customers ’ business challenges and help them resolve those using systematic market and consumer research/ provide strategic guidance on how to leverage consumer insights to meet those Prepare and conduct client workshops and training to educate customers on means of modern market research and empower them to leverage the potential of insights Monitor customer activity and health scores, and proactively reach out to identify opportunities for improving their experience and usage of Appinio Manage renewals and extend customer subscriptions by preparing offers, negotiating prices, and documenting relevant insights Identify growth opportunities and work with the sales organisation to raise awareness for the value of customer insights across the organisation Continuously gather customer feedback and be the voice of the customer internally in cross-functional collaboration with other departments. #jobshiring #jobsearch #jobs #jobsearching #jobseekers #job #hiring #jobseeker #nowhiring #jobinterview #jobopportunity #recruitment #hiringnow #jobvacancy #jobsite #career #jobhunting #jobseeking #jobopening #jobhunt #jobfair #jobposting #jobalert #employment #work #resume #jobsearchtips #recruiting #careers #jobstopper

DVA is not associated with this job. Customer Success Advisor -Britain https://lnkd.in/gAGequ8u Role objectives Represent the company to our customer effectively by developing comprehensive knowledge of its offerings Maximise conversions and customer base growth through building strong relationships with customer and an awareness of their needs Achieve daily, weekly and monthly KPIs Conduct incisive and insightful research of markets and competitors Ensure customers' pain points are addressed to the right team and solved asap Take all measures, go above and beyond, to ensure customers needs are met whether this is through the onboarding process or when they have become a member Accumulate feedback from the clients and share product improvement ideas KPIs/Targets As a Customer Success Advisor, your role will include daily/weekly/monthly targets set by your Manager and in alignment with the overall customer conversion strategy. Responsibilities Service will extend across all channels including our in-app live chat, phone, email, and video call. Develop and maintain thorough knowledge of the company and all its products. Efficient at following and creating procedures. Proactively approach clients, using outside-the-box thinking to develop new and unique sales tactics Work with Account Managers to design industry-specific outreach efforts Conduct month-end and year-end close processes Provide our customers with a world-class experience #jobseeker #jobsearch #jobs #job #jobseekers #hiring #jobsearching #recruitment #jobhunt #career #jobvacancy #jobinterview #employment #loker #nowhiring #jobboard #jobopportunity #recruiting #jobopening #resume #jobshiring #careers #work #interview #hiringnow #jobfair #recruiter #jobhunting #vacancy #jobseeking

DVA is not associated with this job posting Customer Success Manager https://lnkd.in/g7vjfhep RESPONSIBILITIES Build and maintain strong, long-lasting client relationships through being a trusted guide and valued collaborator Keep current on our evolving solutions and identify opportunities for your assigned customers to improve their business (and our revenue) Ensure the timely and successful delivery of our solutions according to customer needs and objectives Predict, track and report on account metrics (e.g. customer satisfaction, quarterly/annual revenue) Assist in the negotiation of contracts and service agreements to achieve profitability targets Deftly and elegantly deal with periodic challenging client requests and issue escalations #jobposting #jobs #jobsearch #job #hiring #jobopening #jobhunt #recruitment #jobsearching #employment #jobvacancy #jobopportunity #jobseekers #jobfair #nowhiring #jobshiring #jobinterview #recruiting #career #jobseeker #jobhunting #jobalert #careers #hiringnow #work #joblisting #jobopportunities #jobvacancies #jobseeking #dreamjob

DVA is not associated with this job post. Customer Success Manager I Digital & Emerging CS https://lnkd.in/gdqiRf4U US - Remote Responsibilities: Manage and grow relationships with a portfolio of digital-touch and SMB accounts by acting as the primary point of contact Use ChurnZero in a one-to-many, scaled approach to drive customer adoption and engagement, as well as a detect customer behaviors that could signal churn risk and take appropriate strategic actions Be accountable for customers' long-term success across the entire ChurnZero journey Deduct customer objectives and create success plans that promote joint accountability Ensure customer satisfaction by proactively addressing any issues or concerns Identify and pursue upsell and cross-sell opportunities Collaborate with sales and other teams to drive revenue growth Negotiate and manage commercial terms of the relationship Provide regular reports on account performance and customer feedback Attend industry events and networking opportunities to represent the company and build relationships with potential customers... #jobopportunity #careeropportunity #hiringnow #jobsearch #joblisting #jobopening #nowhiring #jobvacancy #jobalert #jobposting #jobhunt #jobseeker #jobmarket #jobgrowth #jobprospects #jobpotential #jobgrowth #jobopportunities #jobseeking #jobapplication #jobinterview #joboffer #jobplacement #jobplacementagency #jobrecruitment #jobnetworking #jobadvice #jobtips #jobstrategy #jobsuccess

DVA is not associated with this job. Customer Success Manager (Japan) https://lnkd.in/gBfYKkxb Carrot is seeking a Customer Success Manager to support new and existing Carrot customers, helping to drive retention, increase member engagement, and maintain high levels of customer satisfaction. The Customer Success Manager acts as a trusted advisor to HR benefits leaders, helps communicate the value of the Carrot product, and responds to customer needs, questions and requests. Our Customer Success Managers: Proactively engage with customers to understand their needs, challenges, and objectives. Serve as the primary point of contact for your assigned accounts, fostering trust and confidence in our partnership. From onboarding through the full customer lifecycle Develop a deep understanding of the customer's business and industry to provide tailored solutions and advice. Work closely with customers to create and execute a success plan that aligns with their business objectives and maximizes the value they receive from our solutions. Act as a customer advocate within the company, representing their feedback and needs to relevant teams. Ensure timely resolution of customer issues, working closely across Carrot teams. Provide education and resources to customers to enable them to effectively use our products/services. Conduct regular check-ins to ensure customers are leveraging the full capabilities of our offerings. #employeeexperience #people #culture #hiring #talent #skills #passion #leadership #hr #humanresources #team #strategy #hrstrategy #business #team #careers #employment #jobs #hiring #job #jobsearch #recruitment #career #work #careers #recruiting #nowhiring #resume #jobhunt #business #jobseekers #jobopening #jobseeker #hiringnow #interview #jobsearching #vacancy #cfbr #education #jobinterview #jobopportunity #employmentopportunities

"Remote customer representatives are faced with unique challenges when working in an international team. To ensure success, it is crucial for them have a strong set of skills that allow them thrive in this digital landscape. Here are five essential tips every customer representative should consider: communication should be clear and concise for effective interactions; adaptability is key in embracing and navigating through constant changes; collaboration and teamwork play a vital role in achieving common goals; empathy towards customers enhances relationship building; and lastly, impeccable time-management and organization skills will ensure productivity and efficiency in delivering excellent customer service. By incorporating these tips, customer representatives will be equipped with the tools they need for success in their roles." #jobsearch #careers #employment #jobposting #joboffer #jobalert #nowhiring #recruiting #hiring #jobopportunities #jobopportunity #hiringandpromotion #customerexperience #customersuccess #hiringnow #joboffercanada #canadajoboffer #futurejobs #findemployees #futureofwork #findajobincanada

CUSTOMER SUPPORT EXECUTIVE #customerservice #customerexperience #business #customer #customerfeedback #marketing #customerreview #customerappreciation #review #sales #feedback #reviews #customercare #service #testimonial #realestate #technology #callcenter #customers #entrepreneur #digitalmarketing #customersupport #work #jobringer