DASA’s Post

Ready to transform your organization's value-based care strategy? In part two of our blog series, we dive deep into how to set clear goals for success in value-based care. Key takeaways: * Aligning goals with your organization's mission * Defining realistic KPIs * Leveraging technology & data to drive improvements Read the full blog and start building your pathway to value-based care success! https://lnkd.in/epA2_kmn #HealthcareLeadership #ValueBasedCare #HealthcareInnovation #SmartlinkHealthSolutions

In the ever-evolving landscape of healthcare, delivering an exceptional customer experience is more crucial than ever. In a recent discussion, Camille Harrison of GuideWell shared insights on the organization’s transformative journey to enhance member experiences, highlighting the pivotal role of collaboration with Oliver Wyman. Together, our teams identified key areas for improvement through workshops and data-driven strategies, leading to more tailored solutions to address member needs. More on what it's like to partner with us here > https://owy.mn/48SRxH0 #transformation #collaboration

Delighted to share this Forbes article on the future of healthcare, which I had the pleasure of writing alongside my partner Geraldine Maouchi and Hélène Musikas, strategy professor at HEC Paris. While sectors like automotive and energy are undergoing rapid evolution, healthcare stands on the brink of an even more profound transformation—one that will fundamentally reshape society. Projections indicate that U.S. healthcare expenditures will surge to an unsustainable 19.7% of GDP by 2028. This economic pressure is fueling the rise of a new, simplified healthcare economy where, preventive medicine and #SelfCare becomes the norm. Patients are increasingly empowered to manage their own health through online resources, tech-enabled solutions, self-medication, wellness apps, and more. Healthtech disruptors like Withings, visionary initiatives such as Forward, tele-consultation subscription models like those from Ramsay Santé, along with digital-native brands like MaryRuth's Organics, and numerous wellness apps, are shaping a rapidly growing consumer-centric healthcare ecosystem. These companies are bypassing traditional intermediaries, engaging patients more efficiently, and providing care at a fraction of the cost compared to legacy systems. For traditional healthcare providers, insurers, governments, infrastructure firms, pharmaceutical companies, and other health players reliant on outdated organizational structures, cultures, and distribution models, the message is clear: adapt to the consumer-centric healthcare future or risk being left behind. Our article outlines seven essential pillars to guide companies through this transformation. Read on to discover how to future-proof your business, and feel free to reach out. 👇 #HealthcareTransformation #SelfCareRevolution #FutureofHealthcare

At the 4S Summit, practice owners and industry leaders came together to strategize, solve challenges, and redefine success in aesthetics. From business KPIs to real-world solutions, it was a weekend of collaboration and growth with some of the top names in the field. #4ssummit #medicalaesthetics #medspa #businessstrategy

"Never doubt that a small group of thoughtful and committed people can change the world. Do you know why?" - "Because it's the only thing that ever has" 💡 Healthcare's digital-first shift is enhancing Consumer experience through automation driven workflows, which in real-time should streamline decision making and prioritize patients and employees! I hope to contribute to the Consumer Org in a meaningful way - new chapter, let's go! #BridgingTechnologyOperations #CollaborationInnovationInclusivity

As 90% of organizations embrace digital change, many healthcare providers still feel unprepared. A strong Digital Operating Model is essential, aligning tech, processes, and culture to drive success. Discover how to tailor your model to be customer-centric and drive real value. https://bit.ly/4iIsYRE

Do you know if your healthcare #CallCenter is losing productivity? Watch our entire presentation at the Global Innovation Challenge to learn how to optimize and sustain agent's productivity - http://ow.ly/n1Ao50LNCrA #TruExperience™ #DigitalExperience #BetterDataEqualsBetterDecisions

Healthcare journeys rarely travel in a straight line. So, how can you ensure your multichannel approach delivers a smooth ride? From call centers to chatbots, the key lies in embracing innovation and aligning technology with a patient-centered strategy. 💡 Based on findings from our 2025 Emerging Experiences in U.S. Consumer Healthcare report, this blog explores the ways providers can unify and integrate channels to deliver great patient experiences.  Read more 👉 https://ow.ly/7oNP50UsG5s

Day Five of BeDigital Week: Spotlight on Corporate Innovation 🌟 Today, as we wrap up BeDigital week, we’re highlighting the transformative work of our Corporate Division as we explore the power of Shared Care Records. Our Interweave Team is hosting a session for staff to demonstrate how cross-organisational data can enhance care for people in our communities. By connecting information across providers, we’re improving collaboration and delivering more seamless, person-centred care. Read our Day 5 article here: https://ow.ly/eZCK50Uqx1L

Another great episode from Acxiom's Digital Thoughts series. Learn more about how #healthcare brands can leverage #data and technology to connect with their #audiences in an increasingly #digital and virtual environment: https://lnkd.in/exjsfcts #MarketingMadeBetter