Digital Nation’s Post

In the grand-scheme of digital transformation, one question is more important than any other - how to deliver? This is what Siim Sikkut, the managing partner of Digital Nation set out to tangibly answer at the high level digitalization forum, held in Morocco this week. Siim Sikkut and Helena Lepp from Digital Nation were among a long list of Estonian digital government experts invited to share their insights for a crowd of Moroccan public sector representatives leading their respective charge in digitising their nation. Siim delved into how a nation should not only carry out tech project after tech project, but strategically improve the public sector’s administrative capabilities, in order for the tech to carry results. Helena in turn helped define what are good government services and how to create them, which in our book always encapsulate two elements: - Taking a whole-of-government approach - Service design should always be human-centric All in all - you have to design with the end client in mind, whether it is big business or a citizen - they don’t know the intricacies of the public sector, which institution to turn to and the processes within the bureaucratic system. The high-level visit to Morocco was led by the Estonian Minister of Foreign Affairs, Margus Tsahkna and organised by the Moroccan Public Affairs firm, Consensus Public Relations (CPR) and ITL Estonian ICT Cluster, in partnership with the Moroccan Ministry of Digital Transition and Administration Reform, the Crédit Agricole du Maroc Group and UM6P - University Mohammed VI Polytechnic.

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Siim Sikkut

Former Government CIO of Estonia / Managing Partner of Digital Nation - building future-ready digital societies and powering changemakers globally

2mo

We had a truly inspiring trip to Morocco - the 2030 strategy gives ambition and direction, Digital Nation will be glad to help out any way we can! Kudos to Sarah Lamrani & Ismail Besri, keep up the good hard work!

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