DISEÑO PINNACLE’s Post

"How AI Fixed Our Your Biggest Customer Service Frustrations" Guess what, the number one reason customers lose their patience with brands is long hold times on calls! Your brand image gets degraded by the minute, from an already frustrated customer (he wouldn't be calling your customer support otherwise, right?) Good news, voice AI is being implemented in call centers around the world giving customers zero hold time and instant responses in a human-like voice. I think that's going to make many callers happy! And for sensitive situations, it forwards the call to a human agent. Isn’t that a game-changer for customer service? 🌟 #customerservice #ai

Different industries and roles require tailored prompts. For instance, a customer service prompt might look like: "Respond to a customer complaint about delayed delivery with an empathetic tone and offer a solution." Tailoring prompts to your specific use cases ensures that the AI delivers targeted and practical results. #PromptEngineering #AI #CustomerService #TopVoice

Are AI chatbots the future of customer support, or are human agents still irreplaceable any thoughts ? 🤔 Garrett Serviss, Charles Zahl, Emin Can Turan, Delali Adiamah, Colin Bird, Laz Fuentes, Venkat Janapareddy, Lewis Lovejoy, Erin Michelson and Shivam Sharma Find out in our latest blog post on the synergy between AI chatbots and human agents for personalized and empathetic customer support. Discover how this balance can revolutionize the way businesses interact with their customers: https://lnkd.in/dPXY8Dj4 #AI #CustomerSupport #HumanTouch #WednesdayBlogs

🛒 AI You Can Try Before You "Buy"! 🤖 We get it—trusting AI is like trying on pants online. What if it doesn’t fit? 😅 That’s why we’re letting you test our AI before making any commitments. 💡 Experience how it works for your business. 😂 No awkward returns needed! 🔗 https://lnkd.in/eHXjkhER Give it a spin, no strings attached. Because AI should fit your needs perfectly! #AI #TryBeforeYouBuy #BusinessSolutions #Innovation 🎉

In a head-to-head comparison, live agents were perceived to be better suited to perform 7 out of 10 customer service tasks— outperforming AI assistants when it comes to problem resolution in one call. I'd pay extra for the improved experience. Would you? #customer #AI #Chatbots #CustomerService

GenAI-Centric Customer Support is Coming. The landscape of customer support is transforming, driven by the need for instant, high-quality service. The future of AI in customer service is exceptionally promising, with tools evolving from simple chat assistants to autonomously resolving complex L2, L3 tickets traditionally handled by humans. As AI continues to learn and adapt, it will become increasingly adept at understanding and predicting customer needs, leading to more proactive and efficient support. The synergy between AI and human agents will become more refined, resulting in a superior customer service experience. AI will empower companies to offer faster, more conversational, and highly personalized interactions with their customers. Ema is at the forefront of this endeavor, delivering AI that is exceptionally accurate, cross-functional, and contextually aware, empowering companies to offer faster, more conversational, and highly personalized interactions with their customers. #GenAI #EmaUnlimited #AIAgent #GenAItools #GenAIforCustomerSupport

Enhance Your Customer Service with Our Chat Bot! 💬🤖 Streamline Support, Boost Efficiency, and Delight Your Customers. Let's Transform Your Business Together! #ChatBot #CustomerService #growwithus #onlinebussinesses #onlinepresence #Technology #DigitalTransformation #AI #vradicals

Looking for practical ways to enhance your customer service team with AI? Our latest blog post dives into how Generative AI can help your team deliver faster, smarter, and more consistent customer support—without replacing the human touch! Learn how to leverage AI assistants, simulations, and feedback tools to empower your team. Read more here: https://hubs.ly/Q02TKkd30 #AI #CustomerService #GenerativeAI #Sourcetoad #TechInnovation #AIinBusiness

🚀 Introducing Olivia, your new AI Chatbot for Customer Support! 💬 Fast, efficient, and accurate, Olivia is here to streamline customer service, providing instant assistance and freeing up agents for more complex tasks. Discover how Olivia can enhance your support experience today! #AI #CustomerSupport #Innovation #OliviaAI 

If you're looking for quick, practical wins for augmenting your customer service team by using AI, you should check out this tutorial written by the REAL Gregg Hilferding, with full video examples to boot!