EMIS Insights’ Post

Hear how Customer.io navigated growth from $1M to $70M in revenue. CEO Colin Nederkoorn shares lessons on what not to do based on their own journey and nine key mistakes: https://lnkd.in/eVBnVS2Z 🌟🛠️ #SaaSTools #EmailMarketing #CustomerEngagement

Discover the powerful combined potential of KUBRA BizInsights™ and Notifi®! Predict customer behavior, spot payment trends, and optimize your communication - all to ease late payments. Dive deeper into these transformative solutions in our playbook for late payments💡: https://bit.ly/4eD8syB.

🔥 Hear about Celent’s Upcoming New Report on Personal Financial Engagement: Decoded! 🚀 Uncover exclusive insights on PFE’s power to drive impactful customer engagement. Learn winning strategies to deliver personalized engagement and increase customer share of wallet. Includes ✨ Real-World PFE Heroes: See how banks are using Personetics’ PFE to unlock financial wellness for their customers and drive impact. 👉 Join Personetics & Celent for a webinar exploring the power of PFE in driving customer engagement, loyalty & sales. #personalisation #engagement #financialwellness #digitalbanking #AIML

Trustpilot and Forrester have combined to examine the cost savings and business benefits enabled by partnering with Trustpilot. The high-level findings are: 🏆401% ROI delivered in 3 years 💰$100,000+ process efficiencies 🧑🔧Significant customer service cost savings 📆Payback period of less than 6 months

“Describe working with NETCONOMY in three words.” That’s one of the questions we asked the participants of our first NETCONOMY Customer Summit earlier this year. Watch the video to hear all the answers, and visit our website to find out more about how the event went: https://lnkd.in/eBGvjtKe #NETCONOMY

#Five9 is honored to have been named a top provider for Contact Center as a Service Platform in 2024 by Metrigy. 🌟 The award is based on both customer ratings and quantitative metrics correlating the use of a vendor's products and services with measurable business success. See how we scored against others in the areas of reliability, integration w. key apps/platforms, analytics, feature functionality, AI capabilities, security, customer service, and the all important Bang For The Buck! Learn more ➡️

How does your #ContactCenter stack up? Compare your customer experience to 500+ different organizations with our Unified Interactions Index. Check out our infographic to learn more: https://buff.ly/3AIZ12c #BankTechnology #CreditUnion #InsurTech #UnifiedInteractionManagement

🚀 Scalable IT Support for Peak Times 🚀 Is your business ready for the next big surge? Whether it’s seasonal demand or rapid growth, Centris offers scalable IT support to help you meet customer needs without missing a beat. From customer inquiries to tech support, we help you maintain service levels during high-demand periods. Be prepared for every peak—Centris has you covered. #ScalableSolutions #ITSupport #BusinessGrowth #Efficiency

Have you heard about our Customer Intent Studies? The studies were a hot topic at our most recent Customer Advisory Board meeting. Analyzing up to 20k calls per customer, the studies help businesses learn why people reach out in the first place and the data is used to define and prioritize those main interactions that can and should be automated. We explain in our recent blog: https://bit.ly/4bPfAYg

Are you looking to optimize your customer journey? Magnum™ has a been helping life insurers grow, enhance customer experiences and digitally transform operations. Check out these impressive stats and if you're ready, request to talk with a local expert: https://ow.ly/ML7350SrPH9 🎯 Achieve up to 90% straight-through processing 👨👩👦👦 50 million lives covered in the past 5 years ⏰ Process application in < 4 minutes