FareIntelligence’s Post

Navigating the Challenges of NDC Integration: How FareIntelligence Can Help. Many airlines face ongoing challenges with their NDC providers—whether it's due to incomplete API implementations, inconsistent data flow, or limited flexibility in customization. These issues can significantly impact the efficiency of distribution and the delivery of personalized services to customers. At FareIntelligence, we understand these pain points and offer a solution: Comprehensive end-to-end regression testing. By validating every aspect of your NDC setup, we ensure that the entire process—from offer generation to order management—is robust and functional. Additionally, we help airlines by writing detailed use cases tailored to their specific operational needs, allowing them to foresee potential issues and streamline their NDC operations. Here are some examples of complex use cases we’ve handled: 1. Cross-system compatibility testing: Ensuring that NDC bookings made via the airline's website are seamlessly integrated with legacy GDS systems for corporate and agency bookings, maintaining consistency across all platforms. 2. Dynamic pricing optimization: Testing real-time dynamic pricing capabilities to ensure accurate and timely offers are presented across various distribution channels, avoiding discrepancies in fare offerings. 3. Ancillary product integration: Verifying the smooth addition of ancillary services (such as seat selection, extra baggage, or lounge access) during the post-booking phase across different channels, with consistent pricing and availability. 4. Multi-country fare rules management: Ensuring that fare rules, restrictions, and promotions for multiple markets are consistently applied across NDC and non-NDC platforms, preventing pricing or policy conflicts. Our goal is to ensure that airlines can confidently move forward with their NDC strategies, providing a seamless experience for their customers while minimizing distribution challenges. Drop us an email at sales@fareintelligence.com to know more. #Airlines #NDC #FareIntelligence #AviationTechnology #DigitalTransformation #OfferAndOrder #RegressionTesting #Personalization #AviationInnovation #PSS #LCC #ULCC #TravelInnovation #AirlineIndustry #TravelTechnology #IATA Chetan Inamdar Surbhi Kakkad FareIntelligence

NDC & Offer Order: Revolutionary or Riddled with Gaps? As the airline industry embraces the New Distribution Capability (NDC) and Offer Order models, we see tremendous potential for enhanced customer experiences and personalized offerings. However, the journey to full implementation comes with its own set of challenges. Pros: 1. Personalized Offerings: NDC enables airlines to deliver tailored offers that meet individual customer needs. 2. Increased Revenue Opportunities: Direct access to customers can lead to higher conversion rates and ancillary sales. 3. Streamlined Distribution: Simplifies connections with travel agencies and OTAs, reducing reliance on traditional GDS systems. Cons: 1. Complex Integration: Integrating NDC with existing systems can be resource-intensive and technically challenging. 2. Variable Adoption Rates: Not all partners may be ready or willing to adopt NDC, leading to potential gaps in distribution. 3. Cost Implications: Initial setup costs and ongoing maintenance can strain budgets, especially for smaller airlines and OTAs. At FareIntelligence, we understand these hurdles and are here to help Airlines, OTAs, and Aggregators navigate the complexities of NDC. Our comprehensive end-to-end regression testing ensures that your systems are robust, reliable, and ready for the demands of modern distribution. Let us help you unleash the full potential of NDC and Offer Order, delivering seamless experiences to your customers! #NDC #OfferOrder #AirlineIndustry #TravelTech #FareIntelligence #QualityAssurance #Testing #Aviation #CustomerExperience #TravelInnovation #Airlines #OTA #FSC #LCC #ULCC #Ancillaries #AviationTech #OfferOrder #AirlineDistribution #DigitalTransformation #AviationInnovation #AirlineChallenges #TechTrends #Personalization #FutureOfTravel Chetan Inamdar Surbhi Kakkad FareIntelligence

Infogain joins IATA’s Strategic Partnerships Program to drive digital transformation in the travel sector, enhancing airline, GDS, and agency capabilities. Read the Latest full News - https://lnkd.in/dRifk5sG #MarTech #MarTechedge #Infogain #IATA #AviationTech #AirlineInnovation #DigitalTransformation #TravelTech #ModernRetailing #OffersAndOrders #TravelIndustry #TechLeadership

"Goodbye PSS. Hello Offer & Order!" With these words, FLYR announced the launch of their Offer and Order Management System (OMS). I've read their press release between the lines:   👉 "Airlines now have the power to deliver a modern digital retailing experience" => Threedot's June report 👇 listed 9 vendors mentioning OMS, highlighting that FLYR had no dedicated product at that time. However Amadeus announced Nevio in October 2023 and Sabre Corporation followed with Mosaic in August 2024 👨✈️ 👉 "Travelers have the flexibility to explore and access the products that matter to them, with personalization that makes them feel cared about" => The original goal in designing NDC was to enhance customer experience. The idea was to make shopping, ordering and changing a flight as easy as any digital retail experience 🕺 👉 "Airlines have been stuck with outdated, fragmented systems that are costly to maintain" => ONE Order is specifically focused on reducing fragmentation and costs by combining PNR, ET and EMD into… one Order. This consolidation removes the need to sync multiple legacy systems 😮 👉 "Cutting down the launch time of new products like fare families, security fast track and a la carte add-ons, from months to minutes" => Speed of innovation is a key driver for airlines' move to digital retailing, beyond just cost reduction 🤗 👉 "Legacy Translator: Enables backward compatibility with systems": FLYR can easily say goodbye to PSS as they don't run one today. However, they need to ensure a smooth transition from airlines' old PSS to their OMS, with tools like a translator. Over time, new services will be OMS-native 🤞 See link to the Phocuswire article in the comments 👇   It's worth remembering that the concepts of "Offer" and "Order" were defined as elements of an airline's new distribution capability in the IATA standard (Resolution 787) published in 2012 😎 #airlineNDC #digitalretailing #OrderManagement

Streamline your workflow & avoid unnecessary expenses- agencies spend valuable time on repetitive tasks like PNR checks and cancellations, which not only reduce customer service efficiency but can also lead to costly errors and ADMS from airlines. Sabre Automation Hub has the solution! #sabre #sabrepakistan #traveltechnology #innovation

* NDC Explorer UI - Transforming Airlines NDC Quality Assurance * The product that’s transforming the traditional ways of testing approach towards Airlines NDC platform * NDC Explorer UI has the capability to test features in real-time offer and order management, ensuring accurate pricing and inventory updates. * It supports API integration checks for compliance with IATA’s NDC standards. * Tools allows testing of personalization, ancillary services, and payment workflows. * It enables load testing to assess system performance under high traffic. * Finally, tools ensure seamless communication across interline bookings and customer notifications. Get in touch for a quick demo!! #NDCTesting #FareIntelligence #IATANDC #TravelTech #APITesting #AirlineDistribution #OfferManagement #TravelInnovation #PersonalizedTravel #DigitalAirline #AncillaryServices #NDCIntegration #AirlineTech #SmartDistribution #NDCCompliance FareIntelligence NuKonnects

Ready to retail and enhance the traveler experience? https://lnkd.in/ghBxgUpG "The Amazonification of airline retailing is not just a trend, it’s a flight path towards a more sustainable, efficient and profitable business model." Ben Simmons, writing in Aviation Business News, shares how leveraging data and modernizing technology can transform the passenger experience, driving both satisfaction and revenue. https://lnkd.in/eTpHrKu6 #TravelTech #AviationTech #AirlineRetailing IBS Software

Staying Ahead of the Curve with FareIntelligence: Leading the Way in NDC & Offer Order Testing In the ever-evolving world of airline retailing, NDC and Offer Order are at the forefront of modern distribution, and FareIntelligence is proud to be ahead of the curve when it comes to providing top-notch testing services. Why does it matter? With airlines and service providers navigating this complex transformation, having a reliable partner who understands the nuances of NDC and Offer Order is more critical than ever. FareIntelligence has not only deep expertise but also a future-ready approach to testing, ensuring seamless integration, enhanced customer experiences, and operational efficiency. Here’s why airlines and service providers should partner with us: - Unrivaled Expertise: Our team brings years of experience not only in testing but in truly understanding the airline ecosystem. - Tailored Solutions: We know that no two airlines or service providers are alike. That’s why we don’t just offer generic testing—we offer custom-built solutions designed to meet your specific needs, ensuring your systems and customer interactions perform at the highest level. - Proactive Problem Solving: We don’t wait for issues to arise. With proactive testing methodologies and real-time monitoring, we anticipate potential challenges before they impact your business, ensuring your NDC and Offer Order rollouts are seamless. - Innovative Leadership: As the industry shifts, we stay ahead with innovative frameworks and testing protocols that evolve with the market. You’re not just getting a testing partner—you’re getting a thought leader who understands the future of airline retailing. - Maximized ROI: With FareIntelligence, you’re ensuring flawless customer journeys and operational efficiencies that translate into real business impact. Our goal is to maximize your return on investment by delivering results that drive revenue growth. - Seamless Collaboration: We act as an extension of your team, bringing proactive solutions and an agile approach to problem-solving. As the airline industry embraces the future of distribution, FareIntelligence is the partner you need to stay one step ahead. Ready to take the leap? Let’s connect and explore how we can elevate your NDC and Offer Order initiatives. Reach out to us at Sales@fareintelligence.com #NDC #OfferOrder #FareIntelligence #AirlineRetailing #TestingServices #FutureOfTravel #Innovation #Aviation #AirlineInnovation #AviationExcellence #TestingServices #FutureOfTravel #AirlineRetailing #Partnerships #CuttingEdge #IATA #Airlines #AirlineIndustry #FSC #LCC #ULCC #TravelInnovation Chetan Inamdar Surbhi Singh FareIntelligence Amit Kakkad

As we navigate 2024, the airline industry can unlock significant revenue growth through the optimisation of ancillary products using dynamic content. Here’s why this approach is critical: 🤑 Personalisation Drives Sales: Research has indicated that companies that excel in personalisation often generates 40% more revenue than companies that don't. Dynamic content tailors ancillary offers—like insurance and baggage recovery services—based on real-time data, ensuring passengers receive relevant deals. https://lnkd.in/dEK9Qjaj 📈 Revenue Growth: Airlines that have leveraged dynamic pricing see ancillary revenue rise by as much as 6% . Offering the right product at the right time is crucial to capitalising on every customer interaction. https://lnkd.in/dZ5kd-2S 🙆♀️ Enhanced Customer Experience: 76% of passengers prefer personalised travel experiences even getting frustrated if they don't receive personalised content . By aligning offers with individual preferences, airlines can significantly boost satisfaction and loyalty. https://lnkd.in/dVRBgD2W At Hepstar we believe in leading the way in delivering personalised experiences that delight passengers and drive growth. By leveraging dynamic content and personalisation strategies, we can transform every interaction into an opportunity for success in 2024 and beyond! 🚀

📊 Warren Buffett believes numbers speak a universal language and all we need to do is listen carefully to find the truth. With that thought process, I delved into 𝐓𝐫𝐚𝐯𝐞𝐥 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 Investment Trends of  𝐀𝐢𝐫𝐥𝐢𝐧𝐞𝐬 by Amadeus. and he was right, the survey report spoke to me the following 𝐀𝐢𝐫𝐥𝐢𝐧𝐞𝐬 𝐈𝐧𝐯𝐞𝐬𝐭𝐦𝐞𝐧𝐭 𝐓𝐫𝐞𝐧𝐝𝐬 - 64% of airlines plan to increase technology investments in 2024, focusing on innovation, sustainability, and margin improvement. 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐆𝐫𝐨𝐰𝐭𝐡 𝐏𝐨𝐭𝐞𝐧𝐭𝐢𝐚𝐥 - Airlines expect significant revenue increases from NDC adoption and modern retailing practices. - Full-service carriers anticipate an average revenue uplift of 18% over the next five years. 𝐅𝐨𝐜𝐮𝐬 𝐨𝐧 𝐍𝐞𝐰 𝐃𝐢𝐬𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧 𝐂𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐲 (𝐍𝐃𝐂) - NDC is seen as crucial for enabling dynamic pricing, personalization, and improved merchandising. - Airlines expect 25% of indirect sales to be through NDC within the next year, rising to 30-38% by 2030. - 39% of airlines view NDC as an opportunity to deliver dynamic pricing and bundling. 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐚𝐧𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 - Excess search is a concern, with 61% of airlines looking for cache-style solutions to manage increased query volumes. 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 - 42% of airlines cite personalizing service as a top challenge. - Self-service options for rebooking during disruptions are a priority for 40% of airlines. 𝐈𝐧𝐭𝐞𝐫𝐥𝐢𝐧𝐞 𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬 - 54% of LCCs would consider partnering with traditional carriers when Offers & Orders make it easier. Now, in Simple English 𝐓𝐡𝐞 𝐟𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐚𝐢𝐫𝐥𝐢𝐧𝐞 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐢𝐬 𝐜𝐥𝐞𝐚𝐫𝐥𝐲 𝐜𝐞𝐧𝐭𝐞𝐫𝐞𝐝 𝐚𝐫𝐨𝐮𝐧𝐝 𝐍𝐃𝐂, 𝐦𝐨𝐝𝐞𝐫𝐧 𝐫𝐞𝐭𝐚𝐢𝐥𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐞𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧. As airlines invest heavily in these areas, we can expect a more seamless, tailored travel experience for passengers and improved operational efficiency for carriers. 𝐓𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧 𝐭𝐨 𝐎𝐟𝐟𝐞𝐫𝐬 & 𝐎𝐫𝐝𝐞𝐫𝐬, 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐞𝐝 𝐛𝐲 𝐍𝐃𝐂, is set to revolutionize how airlines distribute and sell their products, potentially leading to significant revenue growth and better customer satisfaction. Access the full report here: https://lnkd.in/gRdiy_C6 #AviationTech #NDC #AirlineInnovation #TravelTech #FutureOfAviation