FINANTEQ’s Post

The popularity of mobile banking is a juggling act for banks. Your banking app must be secure, user friendly, offer innovative products and features, and more besides. 📱 But many banks struggle to strike the balance between functionality and user experience. Whether launching a new or updated app (or simply improving user uptake), it’s important to give your service professionals the tools to facilitate adoption. 🛠 For that, something like Unblu Co-Apping might be exactly what they need. 💡 Read the post to find out more. 👉 https://lnkd.in/dnZBQX-s

Modern bankings apps usually provide a good user experience. However sometimes customers struggle with the login, making a payment or they need some advice when using the bank's mobile application. Mobile Co-Browsing, otherwise known as Co-Apping, allows agents to assist customers on mobile applications. Being able to see what the customer sees is a crucial step to ensure optimal customer service.

The popularity of mobile banking is a juggling act for banks. Your banking app must be secure, user friendly, offer innovative products and features, and more besides. 📱 But many banks struggle to strike the balance between functionality and user experience. Whether launching a new or updated app (or simply improving user uptake), it’s important to give your service professionals the tools to facilitate adoption. 🛠 For that, something like Unblu Co-Apping might be exactly what they need. 💡 Read the post to find out more. 👉 https://lnkd.in/dnZBQX-s

A take on mobile wallets and banking apps, why including a safe storage for loyalty assets might be a simple game changer. As the retail industry is moving towards digital due to enourmous cost increase, for banks and fintechs, it is simply connecting the dots. Agree?

Payment and banking apps will soon make physical customer cards completely superfluous - sounds strange, doesn't it? But the trend is clear: digital is not only more practical, but also faster and more secure. 🔒📱 Read on to find out why payment and banking apps are the perfect home for loyalty cards and the arguments behind this digital transformation: 

Despite the rise in mobile app usage, J.D. Power's 2024 Retail Banking Satisfaction study reveals that online banking remains slightly more popular. Neglecting investments in online banking can lead to a mismatch with the mobile app, causing design inconsistencies and functionality issues. Experts emphasize the importance of intuitive and logical design in online banking, focusing on key features like personal finance management tools, payment options, and security. Mark Schwanhausser from Javelin Strategy & Research suggests clustering essential features into "centers" on the homepage and highlights the need for a search bar or virtual assistant for user assistance. One of the most important features of #DigitalTransformation for banks is top-notch customer service. For older customers in particular, new features are only as effective as they are easy to use. I recommend that banks provide informational resources and training sessions for customers when rolling out new features. #OnlineBanking #MobileBanking #FutureOfBanking #AI #LibertyBank #OwnersBank

Delivering Successful UI Changes to Your Banking App Our webinars team have been busy again this month producing our latest releases, providing banking app insights. In this webinar we explore the topic of successful UI changes by looking at the performance of Santander's UK mobile banking app. You will see how recent UI changes by Santander have influenced customer satisfaction. Want to explore more? Want to learn more about your competitors? Want to optimise your app? We offer a 30-minute introductory call using public review data from your customers. We know you will find it be time well spent.

Plumery have launched the UI/UX Factory to encompass a NEW mobile and web banking app development foundation 👏 🏦 📲 Pre-integrated into Plumery’s existing digital banking services, UI/UX Factory is designed to ACCELERATE app development for banks, reducing time-to-market while ALSO giving banks the ability to fully customise the apps to align with their SPECIFIC branding and operational needs! 🌐 🚀 UI/UX Factory is built on open technology, which is familiar to most web and mobile developers and enables FAST adoption of user interfaces WITHOUT dependence on vendors or proprietary skills, allowing for seamless multi-channel functionality 👨💻 Ben Goldin, Founder and CEO of Plumery said: “We are already entrenched in delivering headless banking, providing the foundation for the rapid and innovative building of a full suite of digital banking experience applications unlimited by a legacy tech stack. So many digital banking web and mobile apps still offer dated experiences that can’t match both the simplicity and feature depth consumers have come to expect and are freely available in so many other everyday apps. We are therefore delighted to have been able to expand our capabilities and give our customers the ability to rapidly deliver seamless banking experiences that are not only personalised and secure but also multi-channel. With our flexible UI/UX Factory, banks can quickly and cost-effectively meet consumer expectations while retaining full customisation control to develop their apps in line with their own unique digital strategy.” Read more on the link below! 👇 Chanda Shingadia Danielle Cohen Cornel Dixon Alexey Lapusta Alex Terman Benas Taurosevicius Arman Tursynbekov #plumery #bankingapp #userxperience #userinterface #fintechapp #appvdevelopment #digitalbanking #bankingexperience

Plumery Launches UI/UX Factory – Foundation for the Rapid Development of Mobile and Web Banking Applications Ben Goldin, Founder and CEO of Plumery said: “We are already entrenched in delivering headless banking, providing the foundation for the rapid and innovative building of a full suite of digital banking experience applications unlimited by a legacy tech stack. So many digital banking web and mobile apps still offer dated experiences that can’t match both the simplicity and feature depth consumers have come to expect and are freely available in so many other everyday apps. We are therefore delighted to have been able to expand our capabilities and give our customers the ability to rapidly deliver seamless banking experiences that are not only personalised and secure but also multi-channel. With our flexible UI/UX Factory, banks can quickly and cost-effectively meet consumer expectations while retaining full customisation control to develop their apps in line with their own unique digital strategy.” https://lnkd.in/eS7FkhW3 Chanda Shingadia Danielle Cohen Cornel Dixon Alexey Lapusta Alex Terman Benas Taurosevicius Arman Tursynbekov #fintech #finance #banking #paytech #payments #fintechnews #paymentsnews

🚀 #Webinar - Join us on August 28th for a comprehensive look at mobile-first banking excellence, hosted by BAI. This session features insights from Alkami’s Head of UX/UI, Ty Griffin; Principal Sales Engineer, Nola Sedlaczek, PMP; and STAR Financial Bank SVP of Operations, Matt Singleton. Discover how to elevate your #FinancialInstitution’s digital channels from merely functional to engaging and profitable. Key Takeaways: 🔹Best practices for outstanding mobile UX 🔹Cutting-edge design and functionality strategies 🔹Insights from industry leaders Don’t miss this opportunity to enhance your mobile banking strategies!  #MobileBanking #UXDesign #Fintech #Innovation #Banks #CreditUnions #DigitalBanking