Flexeserve’s Post

Data from our Food & Beverage Report H1 2024 reveals key shifts in delegate sizes across the UK. This graph shows how average delegate sizes in 2024 compare to previous years. Key Findings: 2024 delegate sizes are still below 2019 levels, indicating ongoing challenges in the Conference & Banqueting (C&B) sector. Although there has been a slight improvement from 2023, recovery is slow, especially for larger events. Smaller, more intimate gatherings are becoming the norm, pushing operators to rethink their C&B strategies. What’s Next? To succeed in this changing landscape, operators should focus on crafting experience-driven, personalised events that maximize profitability despite smaller group sizes. Download the full report for deeper insights and strategies to optimise your F&B performance. https://lnkd.in/eebkHvU4 ------------------ 📊 Data provided by Venue Performance #FandBCosts #COGSInsights #FandBReport2024 #AudenHospitality #innovation #thinkdifferently2024 #hospitality #hotels

Hospitality Tech Expo & Restaurant & Takeaway Innovation Expo DAY 1 … flew by! Some interesting talks, great to bump into some of TheLoyaltyCo. Ever growing network! A strong #EPOS and #Finance presence with an obvious focus on #tips & #tronc given the latest changes in process. Looking forward to sitting in on more of the talks today and asking some of the people I meet about #customerengagement and #customerretention Steve Sharpe knowing everyone from each stand! #hospitality #expo #restaurants #hotels #finedining #digitalmarketing

No shows in hospitality back up to record high No-shows remain an ongoing challenge for the hospitality industry, costing UK hospitality a collective £17.6bn a year in lost sales. New figures from Zonal’s latest GO Technology report, in partnership with CGA by NIQ, reveals that the number of consumers not showing up for their reservations in pubs, bars and restaurants is back to a record high, with 14% of guests not honouring reservations or informing venues in advance that they need to cancel. Read more - https://lnkd.in/eaEpVhjp

“It’s clear [loyalty schemes] have a considerable influence over a significant portion of the market.” Loyalty programmes in restaurants have evolved. From on-the-go ‘fast food’ chains to high-end restaurants and hotel dining choices, loyalty encourages repeat spend and solidifies long-term customer relationships. New research published in CLH News by RSM UK showed: • 58% of Gen Z and 48% of millennials are more likely to go to a restaurant with a loyalty scheme, compared to 42% across all generations • High-income earners (over £80,000 pa) were the most likely to visit hospitality venues with loyalty schemes (66% at restaurants; 56% at quick service outlets) • Most popular rewards are price reductions (50%), bonus points amounting to a free drink or meal (17%), and bonus points to spend later (15%). If your hotel has a loyalty scheme, ensuring it extends to all outlets – not just rooms – is key. By adding F&B, spa or other facilities, you can broaden your appeal to the local market and increase repeat visits while also driving revenue from hotel guests by encouraging on-property spend. See the full article at: https://lnkd.in/eMdtg4yj #loyalty #hotels #hospitality #hoteliers

Experts from various companies share insights on the potential of a membership model in Dubai's F&B sector. Read the insights from industry leaders that shed light on the trend's implications and its impact on the culinary landscape: https://lnkd.in/dzCkpt6q Antonio Gonzalez from Sunset Hospitality Group, Neha Anand from Three Layer Hospitality, Nick Nizar Comaty from EATX, Panchali Mahendra from ATELIER HOUSE HOSPITALITY, Paul Evans from Solutions Group, Rizwan Kassim from RIKAS Hospitality Group, and Shahram Shamsaee from Merex Investment Group

It's uplifting to see positive news for the hospitality sector amidst the challenges of the past few years. The recent growth across all areas of the industry is promising. According to the article, the number of independent venues has increased by 0.5% following years of closures. 🙂 Read more about this encouraging trend here: https://lnkd.in/egutphX4

Food and beverage accounts for around 27% of total revenue for a hotel so the potential to increase this is huge - and mobile tech could be the answer to push the boundaries🆙 Catch up on the latest happenings at IRIS + unlock ways to drive revenue beyond your room rates 🚀 Read on for our latest news and insights... ⬆️Top tips to maximise revenue beyond room rates 💡Boost guest spend with upsells & related items ⬆️Get your digital guest directory fit for the festive season 💡Hotel F&B: Stop being basic and start making waves! ⬆️How Mandarin Oriental, Munich increased guest spend 20% YOY https://buff.ly/3CL88QS Be sure to subscribe to never miss an edition! #Team IRIS 💟

Food and beverage accounts for around 27% of total revenue for a hotel so the potential to increase this is huge - and mobile tech could be the answer to push the boundaries🆙 Catch up on the latest happenings at IRIS + unlock ways to drive revenue beyond your room rates 🚀 Read on for our latest news and insights... 💡Top tips to maximise revenue beyond room rates 💡Boost guest spend with upsells & related items 💡Get your digital guest directory fit for the festive season 💡Hotel F&B: Stop being basic and start making waves! 💡How Mandarin Oriental, Munich increased guest spend 20% YOY https://buff.ly/3CL88QS Be sure to subscribe to never miss an edition! #Team IRIS 💟

🌟 𝐁𝐢𝐠 𝐍𝐞𝐰𝐬 𝐟𝐨𝐫 𝐔𝐀𝐄’𝐬 𝐅&𝐁 𝐒𝐜𝐞𝐧𝐞! 🌟 SHP Portfolio is bringing iconic names like London’s Rowley’s Steakhouse and Daikan Ramen to the UAE, transforming the dining landscape with specialized real estate solutions for the F&B sector! 🍽️🇦🇪 Curious about how this impacts the hospitality industry in the UAE? Stay updated with the latest insights and trends with us at #COTHMDubai. 📲 Follow us for more #HospitalityNews and industry updates!

Some great new data from Feed It Back. Analysing 54k+ surveys, it provides the freshest insights into the big trends impacting hospitality businesses today. Here's a peek into what they're talking about 👇 ✅ THE BIG CUSTOMER INFLUENCE - The dominance of google reviews make it the super-influencer. ✅ HOW WE'RE SPENDING TODAY - Only a third are willing to spend over £30. ✅ WHAT MOTIVATES A GUEST TO VISIT A VENUE - Discounts are still a big motivator for customers. You can download the full report here ➡ https://lnkd.in/ezjfcewd Whilst the survey concluded that the challenge for operators is enticing people out of the house, it also highlights opportunities to create alternative revenue streams. LSG Purchasing Focused exclusively on supporting the thriving small / independent Pubs, Restaurants & Hotels 💕 #ukhospitality #guestexperience #consumerhabits #Pubs #Bars #Restaurants #Hotels