GOTAP’s Post

FastReview® makes collecting real-time customer feedback effortless. With just a quick tap, your customers are instantly directed to review platforms where they can share their experience in seconds! 📱✨ Customizable to match your brand's identity, at the same time encouraging immediate engagement and feedback, these cards are perfect for hotels, restaurants, car rentals, events, and really any business that benefits from having outstanding online reputation. Paired with our powerful software, FastReview® gives you a seamless solution to manage and monitor reviews, boost your reputation, and build trust. 🚀 Ready to take your brand's reputation to the next level? 💬 Visit www.fastreview.pro and get your FastReview® cards today! #CustomerFeedback #FastReview #ReputationMatters #BusinessGrowth #RealTimeReviews #NFCcards #BrandTrust

Restaurant operators, this one's for you! Watch our customer webinar to see how TipHaus can revolutionize your tip management. From automation and transparent tip pooling to custom rules that incentivize your team, we've got customizable solutions tailored to your restaurant's needs. 🎯 Whether you're tackling staffing challenges, boosting retention, or ensuring compliance, this video is packed with actionable insights to help your business thrive. Watch now! ➡️ https://lnkd.in/eEqYrNMv #webinar #tipmanagement #automation #transparency #compliance #tips

As we continue to thrive in a world where feedback is paramount, I'm thrilled to share my insights into the remarkable journey we've embarked on with our Trustpilot platform. At Checkatrade, we believe in the power of every voice, ensuring that every review, whether glowing with praise or constructive in criticism, is heard and acknowledged. 🔍 Commitment to Transparency: Our engagement with Trustpilot is more than just collecting reviews; it's about building trust and transparency. By diligently responding to both positive and negative feedback, we're not just addressing concerns or celebrating our successes; we're showing the world that we care deeply about every user's experience. 💡 The Positive Impact: The dedication to engaging with Trustpilot reviews has had a transformative effect. It's not just about maintaining a reputation; it's about continuous improvement and learning from our community. This open dialogue fosters a deeper connection with our users, enhancing our service quality and driving innovation. 🚀 How It Helps Businesses: For businesses, this level of engagement and transparency is invaluable. Positive reviews shine a light on what we're doing right, attracting new customers and instilling confidence in our services. Constructive feedback, on the other hand, offers us a roadmap for improvement, directly contributing to our growth and refinement. 🌐 Benefits for Other Businesses: Embracing a platform like Trustpilot offers a unique opportunity for businesses to enhance their credibility and build trust with their audience. Regularly engaging with reviews can lead to higher customer satisfaction, improved services, and ultimately, increased growth. It serves as a critical tool for understanding your customers’ needs and expectations, allowing for proactive improvements and innovations. In the grand tapestry of Checkatrade's journey, our Trustpilot platform stands as a testament to our unwavering commitment to excellence and customer satisfaction. It's a vibrant forum where every review tells a story, every feedback guides our path, and every response strengthens the bonds within our community. Let's continue to celebrate our successes, learn from our experiences, and grow together. Here's to making the digital world a better place, one review at a time! #Checkatrade #Trustpilot #CustomerFeedback #BusinessGrowth #CommunityEngagement

Just like a goldfish can't thrive in a saltwater environment, customers and products need the right conditions to succeed; creating the right environment is essential for fostering satisfaction, loyalty, and growth. Here’s why understanding and optimizing the environment is crucial: 1. Customer Satisfaction: Just as a goldfish needs fresh water, customers need a seamless, intuitive experience. Ensure your product or service is designed with their needs and preferences in mind. 2. Market Fit: A product that excels in one market may not perform well in another. Conduct thorough market research to ensure your product aligns with the target audience’s expectations and needs. 3. Feedback Loops: Continuously gather and analyze customer feedback. Adapt your strategies based on real-world insights to keep your product relevant and valuable. 4. Adaptability: Stay agile and ready to pivot when necessary. The environment is ever-changing, and your ability to respond to new challenges and opportunities will determine your success. Creating the right environment means understanding your customers, anticipating their needs, and delivering value consistently. Just like a goldfish in the right tank, your customers and products will flourish when they’re in the right setting. Let's strive to build environments where both our products and customers can thrive! #customerexperience #productmanagement #marketfit #customersatisfaction #agile #feedback #adaptability

Are you dishing out trust with every bite? Our latest newsletter is packed with tasty insights on why safety, consistency, and trust are the secret ingredients to customer loyalty. READY TO SIGN UP? There's a form in the footer on every page!🥗🍽️ Why Subscribe? ✅ Fresh tips to keep your team sharp ✅ Expert advice on building customer trust ✅ Bite-sized updates that fit into your busy schedule Join our community and get a taste of what it’s like to serve with confidence! #compliancetraining #foodandbeverage #foodhandlers #fandb #traininganddevelopment #tandd #training #foodindustry #employeetraining

MASTERING COMPLAINTS HANDLING: BEST PRACTICES FOR DELIVERING EXCELLENCE After 2 years of thinking and No action and then a further 1 year of procrastinating I’m thrilled to announce the release of my new book Mastering Complaints Handling: Best Practices for Delivering Excellence in early November 2024. In today’s fast-paced and highly regulated environments—especially in aged care, healthcare, and customer service—complaints can be transformed into opportunities for growth. My new book dives deep into actionable strategies that enhance complaints management, fostering continuous improvement, and ultimately increasing customer satisfaction. Through real-life examples and a focus on empathy, communication, and balancing customer needs with organisational policies, this guide is essential for managers, frontline staff, and complaints specialists. Let’s turn dissatisfaction into loyalty! 💡 Over the next few weeks, I will be providing regular updates on what you can look forward to reading in the book. Thank you to all my valued friends and colleagues for your support in slowly completing this task. #ComplaintsHandling #AgedCare #Healthcare #CustomerService #ContinuousImprovement #Leadership

𝐘𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐦𝐞𝐦𝐛𝐞𝐫𝐬 𝐚𝐫𝐞 𝐭𝐡𝐞 𝐥𝐢𝐟𝐞𝐛𝐥𝐨𝐨𝐝 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, 𝐬𝐨 𝐢𝐭'𝐬 𝐜𝐫𝐮𝐜𝐢𝐚𝐥 𝐭𝐨 𝐢𝐧𝐯𝐞𝐬𝐭 𝐢𝐧 𝐭𝐡𝐞𝐢𝐫 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 - 𝐚𝐧𝐝 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐭𝐫𝐮𝐬𝐭 𝐭𝐡𝐞𝐦 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬’𝐬 𝐥𝐢𝐟𝐞! Think of it as nurturing a garden With the right care and attention, it flourishes. By providing training and empowering your team, you create a culture of excellence where everyone thrives. Picture the last time you had really great service when you ate out at a restaurant The staff were trained to handle any situation with ease, from tricky customer requests to resolving issues with meals or reservations. Their service made your experience a good one 𝐖𝐢𝐭𝐡 𝐚 𝐭𝐞𝐚𝐦 𝐭𝐡𝐚𝐭'𝐬 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭 𝐚𝐧𝐝 𝐜𝐚𝐩𝐚𝐛𝐥𝐞, 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐰𝐢𝐥𝐥 𝐫𝐮𝐧 𝐥𝐢𝐤𝐞 𝐚 𝐰𝐞𝐥𝐥-𝐨𝐢𝐥𝐞𝐝 𝐦𝐚𝐜𝐡𝐢𝐧𝐞, 𝐝𝐞𝐥𝐢𝐠𝐡𝐭𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐚𝐧𝐝 𝐝𝐫𝐢𝐯𝐢𝐧𝐠 𝐮𝐩 𝐩𝐫𝐨𝐟𝐢𝐭𝐬. As an aside note, this also shows your customers that you value them. By demonstrating that you genuinely care about your team’s and customer’s opinions and experiences, you can build stronger relationships and build customer loyalty, ultimately working to long-term success for your business. #teambuilding #teammanagement #teammembers #businessgrowth #streamlineyourbusiness #onlinebusinessmanager #processimprovement #operationalefficiency #onlinebusinessmanagement

Customer feedback can help turn good products into great ones. While we’ve always had avenues for restaurant brands to provide input we’re now making that process easier for our customers. Restaurants with access to our portal will now see a feedback module when they log in. This makes it easy to: 💡 Suggest new features to enhance your experience 💡 Help us identify what to tackle by upvoting requests others share 💡 Track the progress of your suggestions Check out the video to see it in action. https://bit.ly/48BWdPD

Chatbot NextCX: Your Ultimate Digital Assistant - Online Ordering - Scheduling - Product Suggestions - Flight Tracking - Customer Support - News & Weather - Financial Assistance - Restaurant Finder Experience the future of digital assistance with Chatbot NextCX!

Your frontline supervisors need the skills to drive customer loyalty. Stop promoting untrained operators and expecting them to succeed. Get them the training they need to uphold company standards and build strong teams. Empower your team with Rmada United's Launchpad. #RmadaUnited #Better #BetterLeaders #LeadershipDevelopment