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RELATIONSHIPS: “We value long-lasting partnerships.” “We build meaningful collaborations.” It’s a common refrain, but when it comes to client-agency relationships, many firms fall back on purely transactional interactions—despite their lofty website claims.
That’s why it’s refreshing to work with Marriott Harrison, who truly live up to their promises. Over the past 2.5 years, we’ve completed 500 projects together, shaping and strengthening the firm's brand identity. That’s something worth celebrating!
#powerofcollaboration#brandingtogether#addingvalue
Many thanks, Soukias Jones Design, Grahame Jones, Nigel Beechey and Colette Cooper for the amazing cupcakes, they're very popular in the office! Great to have you as part of our extended team, we appreciate your first class work, creativity and clear understanding of us and our market. Here's to the next 500 projects! 😀
You make what we are trying to do possible Soukias Jones Design, Grahame JonesNigel Beechey. You 'get' what we are trying to do, you bring the right people to the table for every project, you work creatively and fast, and always deliver. We value our partnership with you!
#FridayThoughts with James Fitzsimons
“Personal branding is not about you. It’s about putting your stamp on the value you deliver to others.” – William Arruda
Want to learn more? Go have a look at today’s newsletter.
#personalbrand#personalvalue#elevateyourbrand
✨️ Creating a Premium EXPERIENCE is the Cornerstone to Providing a Premium Service ✨️
Last Thursday night, I had the pleasure of attending the Breitling "Caviar and Cronographs" event. The French caviar was sublime & Breitling's collection breathtaking. But as impressive as they were, what truly set the evening apart wasn’t the offerings themselves.
It was the experience.
Warm smiles greeted me at the door, and conversations were rich & meaningful whilst light & bright. Every detail, from the quality of service to the effortless connections, whispered "premium."
This is the cornerstone of a premium offer - it’s not just about having an exceptional product or service. What transforms it into something unforgettable is the client experience.
A premium experience is one where every interaction is infused with care, precision, & thoughtfulness. It’s about how your clients feel seen, valued, & connected.
It’s about the small details...
✨ A seamless onboarding process.
✨ Genuine engagement & relationship building.
✨ Anticipating needs & exceeding expectations.
If you want to elevate your disability service business, focus not just on what you provide but on how you provide it.
People may come for your product or service, but they’ll stay - & rave about you - for the experience.
Is your client experience unforgettable (for all the right, premium ressons)? Or could it use a little extra sparkle?
Thank you Linda O'Connell of BREITLING Pacific Fair, GC & Paul Tonkin of Aptnet Gourmet for carefully curating space, place, people, service & product to provide a sensationally premium event 🙏🏼 See you at the next, if not prior x
(A night worth revisiting upon the receipt of event pics from the Breitling team - thank you, Linda)
Megan Savill
The Business Confidante
#ClientExperienceMatters#PremiumService#PremiumBusiness#AttentionToDetail#ElevateYourBrand#AlignToSucceed
A lesson in rebranding an 9-year-old company.
When we first considered rebranding from our name Tech Circus to Iconic, I wasn’t entirely convinced that Iconic was the right new name.
It felt boastful, almost like we were trying too hard to make a statement about ourselves.
After exploring hundreds of other options, I returned to Iconic with a new perspective: it wasn’t about us being Iconic. It was about making our events Iconic.
It wasn't a statement. It was a mission.
Since the rebrand, everything has shifted: our business, culture, and goals.
The name became more than just a title; it’s now the standard we aim for in everything we do.
Here are some real examples of how it has changed our company.
🕘 Morning meetings: How do we elevate our events from average to truly Iconic is a common topic.
💬 Client conversations: "We need to work on a cheaper budget." Well, then we can’t deliver something Iconic. Quality first, always. (Spoiler: they come back.)
👂 Criticism: "If your event isn’t fully accessible, how can it ever be Iconic?" Inviting this attendee feedback pushes us to constantly raise the bar.
🎨 Attendee experience: Every event is treated like a design project; every touchpoint. Will our attendees walk away and say that it was "iconic".
Rebranding to Iconic was the best decision we ever made. It gave us a mission: to pursue excellence relentlessly.
It’s not about being "good enough." We’ve moved away from mediocrity and focus only on the exceptional.
The journey to making an event Iconic isn’t immediate. It’s built over time through trial and error.
But when you get there, you know it.
A brand name alone doesn’t mean much. What truly gives it power is the mission behind it.
#rebranding#businessgrowth#excellence#events#eventprofs#leadership#designthinking#mission
✨️ Creating a Premium EXPERIENCE is the Cornerstone to Providing a Premium Service ✨️
Last Thursday night, I had the pleasure of attending the Breitling "Caviar and Cronographs" event. The French caviar was sublime & Breitling's collection breathtaking. But as impressive as they were, what truly set the evening apart wasn’t the offerings themselves.
It was the experience.
Warm smiles greeted me at the door, and conversations were rich & meaningful whilst light & bright. Every detail, from the quality of service to the effortless connections, whispered "premium."
This is the cornerstone of a premium offer - it’s not just about having an exceptional product or service. What transforms it into something unforgettable is the client experience.
A premium experience is one where every interaction is infused with care, precision, & thoughtfulness. It’s about how your clients feel seen, valued, & connected.
It’s about the small details...
✨ A seamless onboarding process.
✨ Genuine engagement & relationship building.
✨ Anticipating needs & exceeding expectations.
If you want to elevate your disability service business, focus not just on what you provide but on how you provide it.
People may come for your product or service, but they’ll stay - & rave about you - for the experience.
Is your client experience unforgettable (for all the right, premium ressons)? Or could it use a little extra sparkle?
Thank you Linda O'Connell of BREITLING Pacific Fair, GC & Paul Tonkin of Aptnet Gourmet for carefully curating space, place, people, service & product to provide a sensationally premium event 🙏🏼 See you at the next, if not prior x
(A night worth revisiting upon the receipt of event pics from the Breitling team - thank you, Linda)
Megan Savill
The Business Confidante
#ClientExperienceMatters#PremiumService#PremiumBusiness#AttentionToDetail#ElevateYourBrand#AlignToSucceed
"A brand is a promise delivered consistently over time."
I heard this recently and it resonated. Building trust through reliability and consistency is the key to long-term success. When your brand consistently delivers on its promise, that’s where loyalty is built. 💡🤝✨
How do you build trust in your business?
#EstateAgents#BrandPromise#Consistency#Trust#BrandLoyalty
In business, it’s all about relationships. Whether it's with your team, stakeholders, suppliers, or customers, the connections you build are crucial for a strong brand reputation.
Why it matters:
- Builds trust and loyalty
- Encourages collaboration
- Strengthens your brand during tough times
Want to know how to improve these relationships? Check out our latest blog post and discover the steps you can take to enhance your brand's image. [Link to Blog in comments]
#BusinessSuccess#BrandReputation#Trust#Collaboration#CustomerSatisfaction#PublicRelations
Get ready for an enriching forum! 🎉 Branding is the key to business growth, and this is your chance to gain invaluable insights from industry powerhouses. Don’t miss this incredible opportunity to strengthen your brand and elevate your strategy! hashtag
#Branding#SalesandMarketing#BestPracticeNetwork
"Success in business is often about creating memorable experiences, and the event management industry excels at doing just that. From corporate gatherings to milestone celebrations, events play a pivotal role in shaping brand identities and fostering connections. Embracing the power of exceptional event management can elevate any business strategy." #EventManagement#BusinessSuccess
🚨 First impressions matter—how you look and present yourself can make or break a business deal! 🚨
In today’s competitive corporate landscape, how your team appears and conducts themselves isn't just about style, it’s about strategy.
Whether it’s in the boardroom or during a client meeting, grooming and etiquette are crucial elements that influence client trust, company reputation, and ultimately—your business’s success.
As an internationally qualified Image Consultant and Grooming Specialist, I’ve seen firsthand how refining your team’s personal branding can elevate your corporate identity.
With over a decade of experience across Five star airlines, hospitality, and corporate training, I bring a global perspective that ensures your employees aren’t just meeting industry standards—they’re setting them.
Here’s what I can help you achieve:
✨ Impeccable First Impressions – Your sales, marketing, and client-facing teams will embody professionalism from their appearance to their body language.
✨ Consistent Brand Image – Every team member will reflect your brand values, from dressing smart to handling international clients with cultural awareness.
✨ Client Trust & Retention – When clients feel confident in your team’s capabilities, they’re more likely to trust and continue business relationships.
Don’t let grooming and etiquette be an afterthought—make it your competitive edge.
Are you ready to build your corporate brand from the inside out?
💼 Let’s transform your team into the ultimate brand ambassadors.
☎ +94 777 281214 / +94 778 466462 for bookings.
#GroomingExcellence#CorporateBranding#ImageConsultant#ProfessionalPresence#FirstImpressions
Many thanks, Soukias Jones Design, Grahame Jones, Nigel Beechey and Colette Cooper for the amazing cupcakes, they're very popular in the office! Great to have you as part of our extended team, we appreciate your first class work, creativity and clear understanding of us and our market. Here's to the next 500 projects! 😀